Sorensen Moving And Storage Co.

I would give them 10 stars if I could. Fantastic customer service. Estimate was almost dead on. It actually was a little less because the moving crew hustled and saved me an hour. Fantastic overall experience. Would recommend to anyone moving in the Orlando area.

Okay, so the move wasn’t perfect. The real test of a company’s moral compass is how they treat you when something goes awry. We expected a litany of excuses, but instead we were treated with the utmost respect. Tiffany Coats, our contact at Sorensen, acted like the events had happened to members of her own family. She proactively stayed in contact (by phone as well as email) until every detail was sorted out. She was very professional and compassionate, and she was more than fair. Excellent resolution, offered in a very timely manner, with a personal touch. Highly recommended.

Sorensen both packed and moved our family from a condo to a home. They did a fantastic job! Their quote was precise and they did everything they said they would do. Nothing broken, nothing lost. They were careful moving things up the stairs as to not damage walls or floors. I would recommend them to friends and family for sure!

First let me start off by saying that I made a Unilocal!account JUST so that I could leave a review for this company. I cannot begin to express how impressed I am with their level of professionalism and efficiency. I moved from Orlando, FL to Denver, CO… my first big move away from my hometown and it was a nervewrecking concept to say the least. I had a representative from Sorensen come out, appraise my items, and give me a written estimate. I then proceeded to shop with other «online» companies who give you a «not to exceed» estimate on your items without seeing them.
I came very, very close to signing a contract with one of these companies, and luckily found some reviews that made me think twice. Stories about movers taking belongings hostage and changing the charged amount to thousands of dollars more? Needless to say I needed to find a mover that was ethical and FAST, as my items were set to be moved three days later.
I called my local rep at Sorenson and they pulled some serious strings to get my items moved on the same day as the previous company had planned. They were patient, helpful, and even provided me with my own webpage where I could track the truck’s movements! The delivery guys showed up at 8 a.m. on the dot (the estimated time) and were professional and very careful to wrap up my items. The same could be said for the gentlemen who helped unload my items.
This company deserves much more than five stars for their outstanding performance. I will definitely be using them from here on out.