Tuffy Tire & Auto Service Center

Meh, I purchased the Unilocal coupon ($ 50 for $ 75). Called in advance to see what oil change service included. They advertise $ 59.99 for a full synthetic oil change, tire rotation, and upon request matched the service of valvoline (AC check) as part of the oil change. However upon arrival the oil change was actually $ 70 or so.
Afterwords their policy states they do a car inspection tires, lights etc., this portion of the service failed horribly. After they rotated tires and we’re ready to return my car, I asked the owner if they did tire patches here and he said «yes why did you have a concern?» I told him I think I may as my tire pressure light had come on.
Apparently during their inspection and tire rotation and tire balancing they failed to realize two nails in one tire and had to then remove the tire after it was rotated and place it back to its original position.
Afterwords I started to add up the charges on the itemized list given only to realize the manager Jorge had made a mistake and overcharged me for the service as he told me he had to create the charges. Human error I’m sure. None the less it was a voucher, his mistake only used up more of it, leaving me less to use for additional services and additional informed decisions regarding supposed additional repairs that were needed. When I asked about using the remainder of voucher for the patch, Jorge said «you have already used the voucher, sorry»
Well thankfully I was able to save my own life and potentially an accident from happening by insisting on a second look over which was overlooked. Always double check!
From what I understand the new owner just recently purchased the business.

I would definitely recommend Tuffys. For starters, I called about an hour and a half before close to see if they had time to do my oil change (because I had a coupon that expired that day), and they offered to honor my coupon for the next day if I wanted. When I came in the next day they actually offered me an even better price! Staff was friendly and I was quickly in and out. I’m a young woman who doesn’t know a lot about cars, but they didn’t try to up sale me anything. They seemed honest and genuine. They deserve the five stars. I’ll be returning for my next tune up.

Our daughter-​in-​law went to Tuffy for repair on her 2001 Toyota Solara. She is young and not very knowledgeable about cars. The mechanics, the manager, and the owner were all extremely helpful… and most of all honest. It’s very hard to find auto repair shops that will only do what is required and not push extra services. I highly recommend this Tuffy location!

I had a really good experience with the fellas here and will certainly stop back when I need to do some repairs.
I got an oil change that cost, out the door, $ 16.50. Amazing. This was the July special, for a $ 12.99 oil change. So, only a couple bucks for taxes and fees, not the double price that I saw mentioned in another review.
Also, I mentioned a possible issue with a brake light and gave the go ahead if it would be $ 20 or under. Judging by some of the other reviews, you’d think they’d have taken that as a green light to charge big bucks, but they didn’t, they gave me an estimate and didn’t try to upsell anything.
A wise «man» once said, «perilous to us are all devices of an art higher than that which we ourselves possess.» I’m always really suspicious when getting things fixed because I’m not much of a wrench. But this time I didn’t have any worries. I found Tuffy honest and well-​priced. Couldn’t ask for better.

My roommate dropped my car off here for brake work and an oil change. They performed a full inspection of the vehicle at no charge. The oil change was also free. They did a great job with the brakes. My front brakes were almost completely worn, but the back brakes still had plenty of life left in them. They didn’t try to upsell the back brakes as well. They were very honest and advised that I may wish to consider changing the engine mount as they found a small crack, but it was not required at this time.
The only cons were :
A) I feel that the price was a little bit on the high end of average, not enough to be a deal breaker. I’m just cheap.
and B) My rear winshield wiper is extremely difficult to change out. When they were changing it, the tech broke the part. Had we not inspected before taking the vehicle home we would have been stuck with a broken part. The manager DID make it right immediately and ordered a new part at no charge to me. I’m only dissapointed that the tech didn’t immediately make it knows that the wiper was broken. I will give him/​her the benefit of the doubt and say they may not have known about the wiper blade, however, this should be quality control before delivering a vehicle back to a customer.
Overall, I fully intend on bringing my vehicle back here for future work. Overall the experience was fantastic, and the reps here were trustworthy.

I came here for an oil change, Bruce and Henry were very helpful! Great place to come and get a good deal on tires too

They rip people off so much! They way over charge you for parts… WAY over charge. Don’t take my word for it tho. Take your car there once and get an estimate. Then look at the parts they said you need at Autozone, Advanced Autoparts, ect. I did it online right at their store. When i told them i can get the same part for $ 350 less, 4 blocks away, they started to try and talk me down. They have a complimentary ride service that i have used before. When i tried to use it for a ride to Autozone, they said no. I was forced to pay the criminal price. All Tuffy’s are owned by individually owners so they are not all they same. The location on North Semoran Boulevard is NOT the place to go. I’m now going to the location at 7444 Narcoossee Road.

Decent place like any quick lube place they will try to up-​sell or offer additional stuff that isn’t always needed

Absolutely the worst place I have ever dealt with and probably caused me the most trouble with a car than anyone in my life. The manager here when I went which was a few years back was extremely rude and they completely tale advantage of their customers. I had a wheel hub replaced and after that, I heard a popping sound coming from the front end when I turn the steering wheel. Came back a week later and the guys looked at it for an hour… 3 mechanics. Rather than admit they didn’t know what was causing it, the manager told me my transmission was bad! Are you serious? Absolutely wrong… Then he tried to blame me for not coming back sooner. I went next door to a transmission shop that is not affiliated with them and had my transmission checked. They said that there was nothing wrong with it and that Tuffy lied and was known for that. Later it took alot of dealership work to locate the problem but after replacing about everything on the front end of the car, the noise finally went away. I never went back here and would recommend this place to nobody ever!

I’ve been here twice. The staff is really nice and will provide a ride to local places after you drop your car off. As with most auto places, you bring your car in for one thing and they find 3 other things wrong with it. It is always a risk when that happens of if you go through with that service or not, especially when you’re a younger girl. I have found them to be trustworthy thus far. They usually have coupons on their website