Valvoline Instant Oil Change

I just had BY FAR the most awful and unprofessional experience with any car shop. I went to Vavoline in Hunter’s Creek to get a simple oil change. Immediately after I pull out of the garage my car is acting funny and ends up stalling at the first stop light. When it turns green, I am able to coast it to the nearest gas station. I ended up walking in the pouring rain back to Vavoline and tell the manager what happened. The manager ends up telling me to get in the car with whatever hoodlum assistant he had. Not seeing any other choice, we drive back to my car and the assistant was incredibly rude with the fact that he had to help me. Assistant sees nothing wrong and tells me to drive back to the shop so they can diagnose the problem. With the help from Jesus, I am able to make it back where he insists there is nothing wrong and nothing he can do. (Mind you last weekend, I drive a round trip from Orlando to Atlanta with no problems or lights coming on) The Manager then suggested I drive to the next closest Vavoline to see if they can help. The second shop helped me less than the first one and couldn’t do anything about the engine lights coming on. They hurry me out of the garage without leading me in any positive direction. I beg you, do not give your business to Vavoline. ever.
ever.
P.S Before the actual oil change I ask them rotate my tires. After I return to my car, they said for whatever reason their equipment could not help them perform this anymore.

Guys were helpful, service was quick, I was able to get $ 7 off here via a Unilocal coupon — it was a great visit! The only reason they didn’t get a 5 is they don’t have or do a complimentary vacuum!

These guys are The Best!!! Big shot out to Andre and the gang last Wednesday when attempting to head out the coolant light came on in the car. After stopping at a closer spot to home and being told «we can look at it in about 3hrs!» We headed to these guys. They filled our radiator which was EMPTY and looked over the engine. For NOTHING!!! While explaining it all and giving us recommendations. Makes me feel better knowing that my Mothers car is okay and she should t have any issues for awhile. Thanks Andre!!! You have gained our business!!!

Every time I get my oil changed here, the attendants are courteous, friendly and welcoming. It’s a consistently great experience.

I just came back from having my oil changed in my Prius. The guys were very friendly, helpful, and quick to get the job done. I was in and out in about 15 minutes. I will definitely be back for my next oil change. As others have said, the complete oil change service price was a bit high (even for synthetic oil at $ 83), but the service was so good that I will return.

I had an all-​out wonderful experience at this location.
Came in for a good $ 400 worth of preventative maintenance stuff and was there an hour. Great, friendly staff that did it all with a smile. They explained things to me that I asked about and even things I didn’t. I always knew what was going on and my car is still running great!

These guys are fantastic — they don’t treat me «like a woman» — they’re quick helpful and very professional — I will go back 100 times more

Needed an oil change on the road and these guys were professional, quick, honest, and didn’t attempt to do any upsell. Really appreciated the great service!

This was very convenient location and we didn’t have to wait. The car was finished in less than 15 minutes and they did a great job. They did try upselling me on some services but I’ve heard that at most places that change your oil. I just smile and say no thank you.

I have had really great experiences here. Fast, friendly, and cute service. Seem to be competent, and when they could not help me gave a really great referral that took care of my issue.
No complaints here!

Really friendly guys, service was a little slow as they said they were shorted staffed. I found it odd they could not figure out how to reset my oil maintenance indicator, it’s new Prius. I found the instructions on the internet right away and I would have expected an oil change place to know or be able to look it up. Overall it was okay but I’ll try somewhere else next time.

John and Brett always takes care of us. Never feel like I got taken advantage of.
John’s moving to Winter Garden soon though. Good luck John!

Awesome place, fast and friendly

I love this place. It’s the only place I’ve taken my cars to for oil changes for the last 7 – 8 years. The guys that work here are friendly, courteous and efficient. I’ve had tire rotations, fuel service, lights, wiper blades and other services done here in addition to oil changes and everything has been great. I have moved about 10 miles from this location whereas I used to live a mile away. I still drive the extra distance to come here because I know they’ll do an excellent job. Special kudos to the manager, Alvaro. He always remembers me and makes me feel welcome

I stopped by here earlier today to get a standard oil change for my wife’s car. The technicians were friendly, helpful, and worked with a sense of urgency. Overall it was a very positive experience. I couldn’t expect much more from an instant oil change location.
Definitely recommended.

So after my horrible experience with Meineke, I went straight to the Valvoline across the street. And yes, I had a good experience.
The Good:
Fast and Friendly: I had never been to a Valvoline before, and the staff was happy to help me, and answered all my little questions about my picky little foreign car. And I was in and out in less than fifteen minutes!
Not too expensive: Sure, it’s more expensive than your «ye olde oil change» stand, but it’s a lot cheaper than going to the dealership (at least in my case)
Free Air: They inflate your tires, gratis! Awesome, and fuel efficient!
The Bad:
Foreign Car Fee: Sure, it’s kind of standard practice to charge more for foreign cars, but seriously, almost $ 15 extra? Still annoying
Valvoline in Hunter’s Creek is a pretty nice place to get your oil changed, and some routine service as well. And it sure beats paying high prices at your dealership!
Overall 8.2/10= Service with a Smile