Crane Appliance and Sound & Vision

Needed a refrigerator repaired. I called and made an appoint. At no time in the initial phone call or subsequence phone conversation was it related to me that the diagnostic appointment would cost $ 169.00. The technician did not tell me that would be the cost for the parts, not labor. He than explain the parts I would née and the cost. Told me I had an older model and that refrigerators last from 5 to 7 years these days, might be better to but a new one. I said there were other people I need to discuss it with before I decided what to do. He told me to fill out the slip had to put on that I was going to repair the refrigerator or by I new one. If I buy a new one I would get a $ 50.00 certificate towards a new one at there store. VERY DECEPTIVE, UNETHICAL BUSINESS PRACTICE.