Publix Super Markets

Clean, newer smaller Publix– I’ve been a regular Florida Publix customer since moving to Sarasota in 1989. Usually much better than Winn Dixie– Cleaner, free wi-​fi and generally feels like a step-​up. I’ve been shopping exclusively at this Publix since October after moving to Plantation Bay. Most employees are friendly and professional as one expects. However, if I could give Zero Stars to their Deli operation, I certainly would: It’s general chaos, even when not busy. They never use the number tickets– NEVER. Half of the employees back there are fantastic, the other half snipe at each other, ignore you when you’ve been standing there patiently waiting, allow others to cut in front of you in the sub line by simply moving to the hot meals case (where they serve you right away) and ordering a sub from there (nice trick pulled on me last night). I was the 3^rd person in the entire area when I arrived last night– I was being served in the deli, the other was ordering subs and I wanted a sub, so I stood behind the first person in the sub line. Then about 5 – 6 people form a line behind the hot meals case and as soon as the girl assisting the deli customer was through, where does she go? Right to the hot meals case despite the fact I had been standing there at least 15 minutes in the sub line (the one person ahead of me in that line was ordering multiple whole subs, including steak and cheese which take forever to make). She then proceeds to take care of everyone in that line, including the aforementioned woman who had the smarts (and gall) to realize the sub line was for losers like myself, orders a chicken tender sub from the hot food case and she proceeds to make her a sub right in front of me. After 20 – 25 minutes of standing there like an idiot, fuming mad, listening to the useless guy preparing chicken tenders comment to his co-​workers, «gee, they really messed the schedule up tonight»! Hey dude, how about stopping what you were doing and ask if you could help me? That would be novel, he only looked at me multiple times during this ordeal. When It’s finally my turn, no apology, no acknowledgement that I had been standing there 25 minutes, NOTHING. I took the subs (at this point, I’m 30 minutes time spent there) and asked to speak with the manager up front, something I have never done at any grocery store, ever. He was nice and said he’d comp one of the subs and would speak with the deli manager (nowhere in sight the entire time I was there) right away. Can’t fault his response and I’m really appreciate of his actions but they absolutely have to fix this department. If you’re not going with the numbers system, know who is next (or at least ask), teach your employees to drop what they are dong when there’s a backlog, stop making a simple trip to the deli a tiring, tedious chore.

Publix is a very clean and awe-​inspiring family supermarket.
The aisles are impeccable and spacious. The staff is knowledgeable, friendly, and courteous. They even have free WiFi!

It’s a grocery store that got wicked over hyped to me.
I can’t give you a pros and cons list because it’s a grocery store, like Target grocery without the other part of Target and more groceries.
It was clean, orderly (like most grocery stores) and the staff is out of their way friendly. Other than that I think it’s more of a sense of pride for Southerners or maybe it is an upgrade for Southerners as perhaps a lot of the other grocery chains are really dirty and gross?
Being from LA I didn’t notice a difference between our grocery stores and Publix. It actually looked larger and more intimidating like a Costco to me. Major commitment in the South to shop for groceries.
I gave it a 4^th star as my wife is from the South and would not be happy with a 3 star review from me.
Take it from me, it’s a Grocery Store, it’s that simple. Enjoy.

This is a nice smaller Publix. They still do a great job with everything. Deli, butcher and the rest of the grocery store. When you are in the area it is the one to go to.

This is a nice Publix by the beach. They have the most amazing sandwiches ! Check out the deli. Publix also has the best bakery around and I come here whenever I am visiting the East coast. The prices are higher than other supermarkets but it is so worth it as the quality is much better as well.
If you are visiting Florida definitely come to Publix.