Ashley HomeStore

Purchased a couch and 2 recliners from
Owensboro Ashley thought I was getting a quality furniture based on their name. There protection plan is basically useless
If you you a have a problem it only covers
Fabric not damage to furniture. My couch is barely used and cracks and creaks when you sit on it the cushions are out of shape its a shame for a couch a little over a year old that this is happening and the protection plan covers nothing. The kicker is the furniture actually comes from a Warehouse advertised on tv and it is half the price seen my couch and couldn’t believe it this is false advertising and I hope someone reads this and does something about their scheming ways
The old saying you get what you pay for
Is not true when you shop here might as
well go to a swap meet and buy furniture.
They do not stand by their product and sell
it for twice as much here in Owensboro.
At the corporate level they are useless each showroom is independent and will do nothing to help won’t even contact you or the store. This is my experience with Ashley furniture buyer beware Ashley sells defective furniture and will do nothing even with a protection plan to fix a
Problem with their product.