Henry Perez, DDS

I really want to like this place. But by my experience: I figured my first appointment would be long having to fill out paperwork but I was there for an hour before I asked to reschedule. Neither of the receptionist acknowledged I had been waiting so long. I rescheduled for the next day only to sit and wait another 30 minutes. This time I just said I was leaving. They scattered to hurry and put me in a room but that was another 30 minutes since the dental assistants were all busy and now having to fit me in, they were annoyed taking my X-​rays and doing the exam. I didn’t get a cleaning because the dental assistant said she was too busy to do it. Then when I saw the dentist, it was only for 5 minutes. He briefly went over my teeth and basically told me all the info I needed should have been given by the dental assistant.
The entire staff is nice and the environment is comfortable. The office itself is a unkept. There’s crayon marks and holes and scuff on all the walls.
Oh and when the dental assistant apologized for the wait I explained to her my experience the day before. She asked me if the office was busy and checked her calendar and told me it was but that it showed I didn’t show for my appointment and I corrected her that they didn’t show for my appointment, I thought that was rude.

I came here once as a new patient and switched to Vista Pacific after one visit. The office was dirty and not kept up, the receptionists and dentists do not communicate to each other, and they overbook the dentists. I waited for 30 minutes before seeing the dentist, who wasn’t the person I was actually scheduled with. During my wait, I witnessed two miscommunications between the receptionists and dentists, which both resulted in an unhappy patient.
After getting xrays and talking about the tooth pain I had (the reason I scheduled the visit), the dentist who was actually very nice, prescribed me an antibiotic for the infection but nothing for the pain. She then told me they wanted me to schedule a visit the next week for a gum excision and deep cleaning. She ushered me to the front and then walked out of the office with the male dentist.
At the front, the girl of course was not told anything of the gum excision so was only trying to schedule me for the cleaning. She also didn’t have anything open for over a month. So after explaining to her what the dentist told me she scheduled the appointment.
So altogether, not great. However the worst came the next few days. I was still in A LOT of pain and was only prescribed an antibiotic. I called THREE times the next day requesting to speak to the dentist to be prescribed extra strength motrin from the pain. Not only did I NEVER get a call back, the front desk was RUDE and unhelpful. I soon found a new dentist and called to have my x rays emailed to them. OF COURSE the incompetent girls at the front desk never did this, after multiple phone calls. So my new dentist just gave me new x rays with a discount. I would NEVER recommend this dentist to anyone, they treated me like crap and it was unacceptable.

Very friendly staff and Dr Perez is very good at explaining what is happening with your teeth and what you need to do to improve their health. They also take all types of insurance. Both my kids are very comfortable going here since it’s painless for them. That’s why they call the doc Painless Perez!

Very friendly and helpful staff. I was set at ease when all of my questions were answered. My kids were very relaxed I had not taken them since we had previously had a bad experience elsewhere. Their fear of going to the dentist is now gone. I love it! I wish I had went sooner. Great job and thank you.

I know where he gets the nickname of «Painless Perez.» He is the best dentist ever! His office staff is friendly — not snooty or stuffy. Dr. Perez tells you plainly what is wrong and the options to take care of it, which is much appreciated.
I had a root canal done, and didn’t feel a thing. No infection or complications. Same with my husband. And I normally pass out at the sight of needles and feel everything even with pain killers.