Walgreens

I went to this store today. The pricing on item was miss price. It shame that store can keep up with price it can cost public a lot and profit goes to store
Cashier change the because I fought it
She was polite

This review is for the beauty products only.
They have an ok selection and they keep the sales flyer by the front door so you can check out there specials.
They usually have at least one brand of makeup on sale.
They usually have one brand of hair care products on sale too
The parking can be a challenge as the lot is not very large.
The clerks are friendly most of the time.

I’m honestly not one to complain about bad customer service but this place’s pharmacy has the worst customers service I’ve have ever had the unpleasantness to experience! They got my prescription wrong, so I let them know I don’t like the generic version and would really prefer the brand my doctor prescribed me. They told me they would fix it and then still gave me the wrong prescription! In there files it is noted that I prefer a specific brand and when I confronted them about this they said and I quote «Oh preferred doesn’t mean you have to have it and so we’re not wrong.» I almost reached over the counter to smack her in the face! So you ignore what’s written in your files and you ignore your customer when they come in and TELL YOU that it’s the wrong medicine??? I will NEVER use a Walgreens pharmacy again because of this place! Given this place 1 star is being way too generous!

Worst pharmacy in town. Super long wait times and the rude staff like to argue with doctors! They’re supposed to be open 24\7 but you’ll be hard pressed to find a pharmacist past 11pm.

How is it I always come for a RX, and leave with bunch of other stuff I don’t need– like more makeup! LOL They obviously have a good marketing strategy, or at least one that I fall for LOL.
This place is always clean inside, makeup isle is always kept up and stocked! I come here often and never really had any issues, the one time I did have an issue, the ladies in the RX department were quick to resolve.
Friendly staff throughout. :-)

I had the most horrible experience at this pharmacy! They are rude and inconsiderate of the clients they are servicing! I had oral surgery and I dropped off my rx for pain meds and antibiotics. I received text messages saying they were ready and they were not. I drove back three separate times and still had issues. It took all day to try to get my rx filled and when it wasn’t ready by the end of the day I took my rx to someone else. All the while I was in excruciating pain! Never again!!!

Went there to pickup a prescription, and somebody did not do the administration work in time for my insurance to apply that day for my newborn daughter. Their system shows her name, but someone hasn’t dotted all the «I’s» yet.
Walgreens explains that I can pay out of pocket, and they will refund the difference when my insurance is seen on their side. Great, I think to myself, and I ask for it in writing. They respond by saying it’s part of their standard policy to which they were quite proud, but they cannot give me anything in writing… that raises flags.
I then request that a hand written and signed note would suffice. They say they cannot do that either… another flag.
I express my concern, and they (including the manager) have the audacity to respond like I’m being unreasonable and say «I am not listening».
With a pompous attitude, Walgreens says they are a big company and do not have to give me anything. Lol… so is Ford, and I suppose I should trust a car dealership’s word.
To the ill-​informed consumer, any company (big or small) can verbally promise you the world by using words such as ‘guarantee’ and ‘policy’. Legally, it carries no weight relative to something in black and white.
I am not saying Walgreens would not have stood by their word. What I am saying is… what good is all your cheer leading if you cannot put your signed name behind it?
Shame on you Walgreens for treating a customer as if he was being an unreasonable wacko… YOU are not listening.

I had trouble with the pharmacy this is my third month there my lawyer called to ask the pharmacy how much was my medicine so they pay up front, my lawyer said it was 76 $ cost that is what the pharmacy said, The lawyer gives me the money I call the pharmacy to see if my prescription was ready and so I get there to pick up the prescription and they only had one ready told them there was 4 prescriptions and so they said its 185 $… Were they not supposed to look on my chart and to ser what I take instead of guessing why didn’t they tell my lawyer it was 185 $ I had taken the pharmacy the prescription the doctor gave me these lil girl there are not doing a good job working with the pharmacy are they certified pharmacist assistant this was the third time and they never look me up they just ask they are lazy not doing there job last month at Walgreen’s changing to abetter pharmacy

Rarely or maybe have never written a negative review on Unilocal before. However, after giving the pharmacy here one last try, after two previously poor experiences, because the medication was listed as cheaper there this month. I have to say that the pharmacy professionalism at this location has been uncharacteristically terrible for a Walgreens or any other chain pharmacy. Both CVS and Rite Aid nearby handle the filling of an expensive and very personal prescription with 100 times more class and speed than the team offered here.
They were short in tone, rude, loud (violating privacy) with other customers present in explaining every step of the process, They made it sound like I was a criminal and new to a prescribed medication I have taken regularly for a couple of years.
In addition, they said they had to order it and, due to the type of medication, had absolutely no idea when or even if it would come in. That may be more of a procedural issue out of their control, but their customer rapport (in particular one female staff member) could use a lot of work. They also awkwardly argued with each other openly right in front of me and the others waiting. Other Walgreens have been great in past, but this one seems to need a lot of work.
Left and proceeded to Rite Aid where they cheerfully and respectfully completed my order in less than 15 minutes for just a few bucks more than Walgreens would have been. I will use other Walgreens locations in future, but this one has lost my pharmacy business for good.

This particular Walgreens has excellent customer service! Every time I walk in, I’m greeted which is awesome! I’m also asked if I need help finding something which is pretty cool because most of the time I do haha. I notice that when the line in the front happens to get backed, up they offer customers to be taken care of at the register in the cosmetics dept. So anytime I see a line, you know where I’m going lol

I will probably never come back to this Walgreens in the future. I came in with intentions of taking a passport picture that usually takes «minutes» to do. My experience at this place took OVER an hour, I am still shocked.
So when I first walked in a random employee took my picture. I should have saw it coming from the start because he didn’t even know what angle I was supposed to stand in front of the white background, also this individual DIDNT even know how to take the actual picture.
He then «put the order in» and said someone will finish it up, because he was off work and come to find he left early b/​c he was leaving for vacation-​yelled a co worker as he walked out the door. This was clearly bad customer service because I felt pawned off to the left person to help me. He should not have helped me at all& said someone will be with me soon.
The normal photo guy came back from lunch to find that my picture wasn’t taken right after finding out that the previous guy didn’t even put my film in to be developed. It gets better, now at least 30 mins into my visit, we had to retake my picture and have the film produced. The manager kept pulling the photo guy from his dept to watch the front regs, which kept delaying my film to get processed. The manager was really annoying in the fact that she didn’t let her employee finish his work.
Overall, I was lucky to get 15% off my purchase per the «generous» store manager, for passport pictures that took OVER 1 hr todo. I would have liked to have received a bigger discount for the inconvenience but it is what is.
Fellow friends, family and EliteRS, I would go to a different location if I were you.

I looooooove this walgreens, every worker that doesn’t work in the pharmacy is super friendly. i go in there almost daily for stupid stuff like magazines and soda… but i hate the pharmacy. The pharmacy is super duper terrible. The drive thru is a damn joke… and u cant ever just go and get your prescription and leave… oooooh no… u end up going back like 4 times for something that should have been easy and a one time trip. They charge you the wrong prices for medications, lag filling them… are just freaken slow in general. No sense of urgency. i never fill my prescriptions here… my mother asks me to get hers though and there hasn’t been ONE time things have gone right. Ever…

To start with the location is outstanding, price is very fair, the customer service is fabulous, the people at the counter very help full, always they have specials and the store always clean and smiles good and the best part they got always specials on kind of cigarets

My local Walgreen’s is a happy place to be, mainly because of the staff working there, as well as their super, super efficient pharmacy. I walk most places for my daily workout and I always stop in at my Walgreen’s. I have always been treated with friendly smiles, helpful hints for makeup choices, staff who take time out to find products for me. I have gotten to know most of the staff by face or name. They greet me by name, and we exchange laughs and stories, and they always seem to really care about helping people. Lines are minimal. Even the supervisors and the manager I’ve seen on their knees stocking shelves.
The pharmacy there is the best in the county, in my opinion. The store is open 24 hours, the pharmacy is open til 9 p.m. I ONLY let them handle my medication refills, and other problems. They know me. They go out of their way to phone physicians, Insurance plan company’s, to advocate for their patients. Often they have gotten approval for medicine that insurance first would not cover. The clerks are nice. The 3 Pharmacy ladies answer the phones also and know immediately what you need, who you are and go beyond normal to bug doctors for refills needed, to monitor medication patients are taking. They have saved me many a time, when I couldn’t find my doctor. They personally call you back, assure you they corrected your problem, tell you not to worry… and have been the most professional, caring pharmacy I’ve ever gone through. Prices have actually gone down at Walgreens for prescriptions. They have their own low cost prescription plans, and if the cost is too high, they work magic getting you the lowest cost for your medicine. Plus they carry medicine that other pharmacies do not carry. AND they fill their scriptions in 15 minutes! (Try Walmart — you must WAIT 3 days for any medication there, even if immediately needed. Walmart staff are young, inexperienced and haven’t a clue about Medicare, Parts D.)
GO TO WALGREENS (at the corner of North Oxnard Blvd and Vineyard Ave. near the Esplanade).
Why frequent stores where clerks don’t care, make no effort and are rude and the stores (CVS, Save-​On) are understaffed and lines are 20 minutes long. Not me.
This location now sells wine and their holiday gifts are unique from other stores. People ask all the time, «where’d you get that?» I tell them «Walgreens, of course.»
I like a friendly smile and a warm «Hello!»

I’m a fan of Walgreens, they have all the needs including in house film roll development. We dropped a roll off and got it back in a timely manner. The prices are good and the services are good. You can’t beat the hours and the items and services they provide. I can’t complain. I’ve had a good experience at this Walgreens thus far. Very convenient.

Walgreens are in my opinion, great little stores & this one is no exception. The workers don’t always have a smile on their faces, but the sales make up for that. They have a pharmacy located at the back corner of the store & these people are friendly! They know how to keep their cool & friendly smiles even when a customer gets upset when waiting for their prescriptions to be ready.

This Walgreen is oh ok. Just come here once in a while to get drinks. Or get pills for my family while there sick!

Meh.
Yeah that pretty much explains my experiences with this Walgreens location.
First off I ONLY went here because it had a 24 hour pharmacy. It seems like there is a Walgreens every 3 blocks and even though there is a brand new location around the corner from my house I would get my prescriptions from this specific location because of the extended hours. That was the only reason.
And now, even that reason is gone… the pharmacy is no longer open 24 hours.
This Wallgreens is in a strange geographical location… at the intersection of Vineyard Ave and Oxnard Blvd, its right next to the railroad tracks and therefore there is only one or two ways in and out.
Besides the geographical and operating hours issues this is pretty much just another Walgreens. Since there are so many Walgreens in the area, this is not the one I will use if I choose to shop at one.
:0)

Ugh had a horrible horrible experience with their photo departments. They had a special for a free collage which my wife was going to take advantage of. She found the procedure for setting up the collage to be fairly easy and straight forward, all in all a good experience until we went to pick up the collage.
Our pictures had a stick note on them saying they were copyright pictures. When my wife asked for the pictures the person behind the counter asked if the picture were professional photographs, my wife honestly answered no, that they were not. The person simply replied that they cannot release photos that were under copyright. Basically calling us a liar, there were no watermarks on the photos, no copyright symbols, no names or ANY writing on the photographs that were not part of the picture. Still they insisted that they could not release copyright material, the reason why? They were pictures were of my wife and I in our wedding attire, taken by either my self of a brooks photography student who gave us the pictures in exchange for helping her with an assignment. In order to receive the pictures to which we owned the rights to we would have to give them a copyright release form.
But how would they ever know the release form was from the photographer? They couldn’t, me and my wife could have gone home and faxed them a release form and gone back and picked up the pictures. Not only were we called liars but in order to pick up prints of pictures we owned we would have had to lie about the release form.
This left such a bad taste in my mouth that I’m never going to a Walgreen again, I put down the cough drops I was going to buy and left. This was probably one of the worst experiences I’ve had in a retail outlet.

During a search for a really unusual medication that my doctor prescribed for my daughter, I called 9 pharmacies before Walgreens. From now on, I’m calling them first! The lady who answered the phone was super nice and very helpful. They had my daughter’s prescription ready in 2 hours. I received a text message on my cellphone from the pharmacy when it was ready! Within 5 minutes of arriving at the pharmacy for pick-​up, I was on my way home. The store itself is clean and well-​stocked, as well.