Suddenlink Communications

I believe Suddenlink is growing in this area, so I am hopeful that the service will improve, but a little over a year in, my gut tells me otherwise. To be fair, the picture quality is very good on HD, and the features that allow recording of programs seem to work well. Now the downside: We were misled at the start of the agreement; I asked repeatedly what the price would be after the introductory period and was told the price was the same. You can guess what happened on month 13. The guys that came to install the equipment told my wife we had made a big mistake by getting all 3 services (phone, internet, TV). I called the help line when our service went out the first time and spent a good 20 minutes debating with some guy who must be studying to be an attorney. The phone, internet, and television had all dropped out at the same time, and he told me the problem was my wireless router, which just about anyone could have figured out had nothing to do with it. He was uncooperative and implied repeatedly that I had to agree to pay a monthly service agreement fee in order to get service back. Also, at the end of a year, they dropped a bunch of channels without warning to save themselves some cash-​you need to really carefully scrutinize the useful lineup being offered; the total number of channels advertised includes many standard definition dogs as well as a gazillion music channels nobody could ever use. They dropped MLB network right when the playoffs started. You have to check the channel lineup daily to find out which of the channels you watch has been chopped from the service. People in the local office are snobs and unhelpful unless you are there to pay even more.

The only cable company for ozark it is cheaper than dish but hardly. Also your internet speed will always be slower than advertised and if you call it in they will send a tech guy out and charge you for a service charge.

Sudden link is the worst cable internet company in the world. God forbid you have one of the monthly outages I experience, because you will be placed on hold and transferred to call centers all over the US until someone gives you a 2 second response and hangs up. If you have other options where you are then save yourself a monthly 30 minute call and loads of frustration and use one of them.