Palatine Music Cntr

Bottom line — it’s fortunate for any community to still have a store which sells musical instruments, sheet music, accessories and offers lessons with gifted music teachers — Sure, they don’t have everything, but what they do have is the owner Steve who seems willing to take the time to help both the young music student (and their parents,) along with the accomplished performer. Tucked away in the Regency Shopping Center at Euclid and Quentin — the store has been there a long time — it’s a good place to find what you need to keep in tune.

Not impressed with the service. I came in and there were two associates, one already occupied with customers and the other occupied with something else. While I waited for someone to get freed up, a parent and child came in. When the second associate was done with whatever he was doing, he immediately goes to the people who came in after me and asked if he could help them. What? I’m standing right here in the middle of an open room, ten feet from you!
Then I bought a mouthpiece for my sax, after explaining that I had nothing for my sax currently. He was happy to sell me a mouthpiece and some (overpriced) reeds, but failed to mention that not all mouthpieces come with a ligature, the piece the HOLDS THE REED ON. So I get home, open the box and WTF? no ligature? Would’ve been nice if he said something like «Do you need a ligature with that?»
So I went up to Sam Ash, got a ligature and mouthpiece cover, had a great time with the extremely helpful salesman there. Go there for your band needs, not this place.