EOS Fitness – Palm Desert

We’ve been working out here for a short time now. We just moved to the area about two weeks ago. This gym has been awesome so far and we have loved the diversity of machines available for use. The staff here has been very friendly and we have thus far enjoyed our experience. The only problem we have found with this gym is the parking situation is terrible! It’s often incredibly difficult to find parking in front of the gym, even outside of peak hours.

Now they have female janitor in the men’s locker room
How inappropriate and degrading to women

I’ve been a member at Golds (Now EOS) for multiple years. Mostly I take advantage of their classes. My favorite instruction is Lis. She’s been there way longer then I have and knows what she’s doing. Also, she is more then helpful in advancing you as a student and making specific modifications.

No wonder this place is so cheap. I guess it’s true, you get what you pay for. Restrooms are always dirty, weights are just all over the gym. No one even re racks their weights.
Staff is nice but the cleanliness of the gym is very poor. Place needs be redone, new management and custodians.

Same piece of gum in water fountain for 3 days. Disgusting. They assured me that they were making cleanliness a priority. Guess not.

This is the Old Golds Gym, a really great exercise location. Very clean and well managed

Joined 2 months ago love this place big difference fron anytime fitness out of the 250s staff is wonderful and very friendly and helpful

It’s a-​ok. The mandatory towel rule isn’t enforced, but I’ve never been to a gym where that was an actual rule. Just clean the machines down when you’re finished with them. Which is only inconvenient since none of the spray bottles are nearby or are never there. I tend to go right before everyone is off work. In-​and out. The trainers allllll seem incredibly nice, front desk looks bored. So I just tend to say Hi and nothing further. I haven’t seen too many machines out of order. However I would suggest more free weights in the quiet room. There’s never enough 10 lbs and everything is mis-​matched. I don’t find the place dirty, it smells like sweat it’s a gym. I don’t expect much for the price. I only got a membership since my whole dance team and friends go here.

Let’s talk about training and Jared at EOS Fitness in Palm Desert. I started to train but got super sore and busy at work and blah blah, so I stopped. Jared got me back in and I wanted to share the experience. First, is he well trained with ITFA certification, he’s attending school to complete his Physical Therapy degree and is a native of the Desert. He’s also unfailingly positive and has an optimistic personality that is pretty infectious.
I tore my rotator cuff in my shoulder, so he adjusted the training to accommodate it. In 2 weeks he said it would be better and healed. Cool. We then did a range of exercises like Circuit Training but not in such a way where I could not move the following day.
They have some great small group training classes that would be perfect for me and a co-​worker. I grilled Jared on what would make me more successful and he said consistency. Just like everything in life. I then asked why EOS instead of another fitness chain or a national fitness Box Store and he said something interesting. He said,“We’re a community here. We all work here 10 – 11 hours a day. We know everyone. We welcome everyone and we help each other. That’s what makes us different.” And, you know, he’s right. More updates to follow!

The ladies restroom is literally disgusting! Management you need to read reviews and take action if you want to keep your customers!
I really recommend firing whoever is doing your «cleaning»
Also staff at the front desk… Try to be a little more welcoming.

Been here once so far with a guest pass. I like how they have a juice bar where they make healthy fruit/​veggie drinks which aren’t pre-​made. One downside is their elliptical/​treadmills are old school. Meaning you can’t charge your smart device to it or plug headphones in to listen to the radio or various tv stations. I haven’t toured this place completely yet so I’ll update this after I come back a few more times

Well, well, well new year and another opportunity to see how far they have come.
Men’s locker room still needs renovations and has a few broken locks. The men’s restroom doors for the toilets still are unusually small to the point of being able to make eye contact with someone entering. Cleanliness is still the same.
Knobs that were broken have yet to be replaced on the leg extension machines. The cables system still need new D-​ring locks. The self cable system still needs to be greased or lubed because one side has more added resistance than the other. They recently added more employees to rerack weights which is awesome, but I believe they only did that for the New Years resolution members. I have not seen anything new added.
They charge you an annual fee to improve the gym, well don’t know what they’re using those fees for because the basic problems have not been fixed since my last review.
Also, since this gym does not do yearly contracts they do month to month, yet they charge you a termination fee regardless? Makes no sense why I need to pay a termination fee if you don’t have me under any time contract, just $ 15 for them to pocket for no reason. Also, they don’t allow plan downgrades or upgrades without that termination fee and another annual fee?! I talked to the General Manager Mohammed and he still wouldn’t waive the annual fee to take away the guest services option from my plan even though I just paid my annual fee a week ago! They clearly are not interested in keeping long time members because he didn’t check how long I have been member or asked that. Also, they don’t allow minors with your guest services option, hence I can’t take my lil brother to the gym because he needs his «guardian» or his own plan. Give me a break, let me sign a waiver stating I’m responsible for him and leave it at that, or even just accept a letter from the legal guardian stating they allow me to take them.
EOS Fitness is clearly here for the money and hidden fees, they care less of keeping their dedicated members. I have put up with them for over a year and think it’s time to try elsewhere.
0 out of five stars and highly not recommended due to poor customer service. Annual fee for improvements don’t go to improving the gym.

This is just a review about how annoying they are with phone calls almost everyday and texts too!
I will get to EOS when I can .I am a very busy person and am annoyed with different numbers they try to get ahold of me on. I don’t even want to go there now because of this for the past couple of weeks.

Terrible staff. I wish they spent half as much time as they do eating their snacks and texting on their phones at the font desk and paying attention to the members and keeping the gym clean. I also called to update my credit card on file and the girl did not update my info which then sent my old acct into over draft = me paying $ 50 for their mistake. And the manager was very rude when I confronted her about it. She just kept saying there was no notes in the computer about me calling. Well DUH. probably because your girl was distracted with something else, like chatting with her co workers or texting. I also tried calling the 1 – 800 # for member services, never got a call back.
I only go here because its $ 20/​mo and my friends go there. But I am considering changing to Worlds Gym because its closer to my house.
Its also pretty sad watching their «trainers» train people and the trainer is yawning! You’re better off going to a smaller gym or class where the trainer is actually working out with you or walking around watching everyone form. Not standing there yawning.
Get it together EOS. Ill give you a 3 star because I like that you have 6 stair masters and the yoga class on sunday is awesome.

New floor employee, Ernesto, is doing fantastic job re-​racking weights and straightening up equipment not put back in place by gym members. Better than any others before him. Rhiannon, is very receptive to suggestions and she listens to member’s feedback.
They are getting a new cleaning service which was sorely needed — YAY!!! Thank you management!

Summer Bod
This is my first summer back home since high school and I had decided to get back into my fitness routine with my mom and sisters. My sisters friend recommended this new gym to her as well as my cousin, so we decided to try it out.
During my first week I tried out different morning hours to test out the waters. Mostly to see when it was less busy, 6−7am is a great arrival time because it begins to get more packed around 8−9am. Definitely arrive before then if you want to get your preferred equipment.
My sisters tried out their all-​girls room which is probably a fourth of the entire gym itself, with not much equipment variety to choose from. My cousin is a fan because they have an on-​site child care room which she leaves her daughter to play while her and her husband workout.
I live right next to 24 Hour Fitness but did not want to get a membership there because I am not a fan of their plans and I did not want to run into everyone I went to high school with. I preferred to drive further and see different faces.
The gym can be an intimidating place but as long as you go in the early hours of the morning you can guarantee a friendly positive environment. I ended up going to EOS for a total of 4 weeks and if I wasn’t moving I would continue to be a regular!

Pros: good location.
Both locker rooms have saunas.
Decent amount of treadmills.
Good size stretching area.
Cons: front desk staff is always socializing ignoring guests when they enter or on their phones.
Equipment is old + usually broken. The treadmills have been broken the last five times I’ve been there.
Parking is terrible.
Class selection is small + times are limited.
Bathrooms are literally disgusting.
Mandatory towel rule that they chose to enforce whenever they feel like it.
I could go on + on. This is a gym I’ve belonged to for a little less than a year, it’s terrible and not even worth $ 10 a month. I will not return. I would advise you to save your money + go to a nicer gym.

Customer service is nill. I scheduled a first time meeting with a trainor. I called to confirm my appt. (Which I made in person and watched them put it in the book) they were clueless. I showed up for my appt. And the trainer was busy. I waited 20 minutes then told the person at the desk I was going to work out and the trainer could find me. Of course 1.5 hours later it still didn’t happen. Absolutely pathetic, immature children trying to pull off a serious job. Epic FAIL!!!

After 4 months here I’ve liked it less and less.
My bank account is charged every month and I’ve been getting letters in the mail saying my account is unpaid. I’ve contacted member services (the main customer support) and I’ve sent multiple screen shots of my bank statement with the charges on there.
They refuse to accept it as proof and want 5 months of full bank statements with all my sensitive information! This is outrageous! Who’s account am I paying for? There is clearly gross negligence with my account. These people are sick and demented. Beware of opening up an account. They play it off as its cheap but there are a ton of hidden sign up fees that all add up.
Have fun waiting 20 minutes for every machine or bench you want to use. This place is extremely packed throughout the day. I workout for 2 – 3 hours and I always watch the workers to see if they clean off the equipment and I’ve never seen anyone clean a damn thing except vacuum. There have been a few people recently who got ringworm and claim it’s from this unsanitary gym.
Don’t let the low prices fool you, pay the extra few bucks to join a respectable establishment.

Once EOS took over I expected them to pour some money into the place. It was falling apart. Well… it still is. It’s an accident waiting to happen. It’s a shame that in order to get anything fixed there you have to call corporate. Only when they come over and light a fire under them do things actually get fixed. The only reason I stay there is because it’s cheap and close to my work. Otherwise I’d be at World Gym.
Do I still get a free t-​shirt?!