Moccasins West

Brandy is wonderful! Ordered some adorable boots and can’t wait for them to come in. Definitely returning :)

The store offers great items at an overpriced amount. I bought a gift certificate for my wife to buy her self a new pair of moccasins. The owner told her it would be about a two to three week wait as they order there items in bulk no big deal on the wait I understand. 4 weeks have passed no phone calls no nothing. So we went in and the guy told me that there was an ordering issue and the order just got placed. He didn’t have the balls to give us a courtesy call about the issue… So it’s going to be another two to three weeks for something I could have ordered online for a cheaper price. I support local business as much as possible but this store should is a joke. Horrible business. Will not return and only will to pick up our order hopefully in the next month or so…

Very helpful people and wonderful shopping experience. Back to original crew. I am updating because the store is one of the best of its kind in our area. I can always find what I need because there is such a vast array of a selection of natural and man made crystals and stones. Lovely native American jewelry and accessories as well.

I’m astonished to see all of the 1 star reviews here! I’ve shopped here about 3 to 4 times now and I must say that it is an impressive shop! I’m personally a huge fan of gemstones and crystals and this place seriously has everything under the sun. The owner Steve is just wonderful, he gives you old-​fashioned, trustworthy service every single time and is always in such a positive mood (how could you not be when surrounded by energetic crystals!).
Most recently, I purchased a crystal and had them do a custom order for me to wrap it into a pendant. Super friendly service, and I even get a handwritten hard-​copy stub of a receipt to hang onto while it’s being made, I really love that you get that personal touch instead of an informal receipt printed off of a machine. I’m only 25 years old but I completely appreciate how warm and old-​fashioned the store is. Will continue to shop here for sure.

Went in for a refund and was yelled at by the owner in front of other clients. Was not a good visit. Walked out feeling humiliated.

Very rude man and not so nice items in his store.

I think giving one star is too many for this store. I shopped at this store with my family today, and I haven’t never being treated so badly and so racist. The sales lady who was in her 60’s lady was extremely rude to me. She told me «you have never being served before. This is called service not self service.» All I did was holding one of the boots was one the shelf for guest to see and I was checking on price and next second I knew was this sales lady insulting me. I asked her if she had smaller size so that I could tried on. Next second I knew she insulted me and told me if you would like exchange later and you had to make sure everything has to look exactly the same
when I return them. She insulted me and said to me,” don’t think you can shop Cyber Monday and bring to store and change them later.” That moment I was so mad because i am not one of this kind of shopper and how rude she insulted me this way. I replied her that I’ve not a Cyber Monday shopper. The whole time I was in that store while she was SERVICE me (according to her) and I was yelled and insulted by her with my family and my little son there. If not because my sister loves one of their boots I wouldn’t buy anything from them just because of horrible service. I don’t think being Asian or any racist should be treated this way. I would never go back this store to waste my money any more and I would definitely tell my friends how horrible and racist this store is. I know I am a foreigner, but I work hard in this country as a n American Citizen and no one should be treated this way just because of your racist and especially when I did nothing wrong. Please! Anti this store who is being SUPER RACIST.