24 Hour Urgent Care of The Desert

I recently visited this office and received the worst experience from Dr.Kadel. He was very rude and unprofessional. He lacks the basic and the foundation of customer service. He does not listen and tells you what he is going to do instead of asking questions. He acted very rude during the entire and did not help me.
The next day I made a complaint by phone and email but No one returned my phone or email. So it seems that the entire organization lacks the customer service piece of the business.
I wasted my money in this office and I had to go to a different Doctor the net day.

would NOT recommend walking into this place for ANY ailment. The staff and doctor were all very rude and unprofessional (we got about the coldest greeting when we walked in imaginable!). and the gentleman who mentioned in a previous review about how the doctor just immediately assumed he was a ‘drug seeker’, presumably faking pain could not have been more correct, the doctor we saw hardly listened to a word we said (even though we brought mountains of evidence of my severe condition, the doctor didn’t even care to look it over). instead, he felt compelled to lecture us about some things and ramble on about subjects that had nothing to do with our visit. by the way, I was suffering from horrible bilateral sciatica pain that was bringing me to tears (worst pain I’ve ever been in ever), and informed the staff that I was taking muscle relaxers to the extreme (way overtaking them. it was tramadol) because I was so desperate for relief. so this is what they did for me. they gave me a supposed ‘pain shot’ in my buttocks which ended up giving me zero pain relief, AND even worse, the nurse was such an idiot that she gave me the shot right over where the sciatic nerve runs down my leg, and it hurt like a sonovabitch! FOR 2 DAYSMY LEG WAS SUPER STIFF AND IN HORRIBLE PAIN!!! and, she did not have me lift my leg she injected (which is proper procedure) to take the weight off of the muscles while the injection took place, so it completely cramped up/​and the other thing they did was prescribe me the same exact muscle relaxers yes, tramadol) that i had just informed them i was abusing badly, taking up to 8 – 10 at a time out of desperation, and were completely ineffective for my pain. awful, awful people who left me walking out of their clinic in far more discomfort and misery than I walked in with. FU guys. and they are such Nazis about giving out pain medication (regardless if you are in severe pain or not), sadly much of the medical community is in this stupid, overreaction mode regarding this, and countless thousands of people in true pain are suffering badly for it. I am just one of many. GO ANYWHERE ELSE! plus, they didn’t even have proper signage when we went there as well, and it took us an extra 15 minutes of painful limping around just to locate their office. just retarded, and sloppy business practice. I am not typically this hard on places, but these people directly caused me a ton of pain and frustration. if they even know what the hypocratic oath is, they sure don’t give a shit about it. FU you guys, one more time even. get the hell out of the health care business, if you do not intend on diagnosing, treating, listening to, or believing a word your patients tell you. not to mention making people feel better or cared for. seriously, switch fields!!!

Dr. Kagle assumed I was drug seeking before I had even finished describing my symptoms. Fortunately I was able to see my personal Physician the next day. That place might be ok for sprains or cuts, but see a real M.D., if you have something serious that needs attention.

I don’t think they’re 24 hours urgent care, as their name is Premier Urgent Care. They said they closed at 6pm tonight (Monday). We love them as they’ve been available for what we needed them for each time we’ve come and we never have to wait long to be seen. Just found out today that they will be moving to an office on the first floor and will have primary medical care also. Can’t wait for that as it’s very convenient, the doctor and office/​medical staff are great!

Hmmm… The 24-​hour clinic was closed at 8:48pm when I arrived. Catchy name for a clinic, but it doesn’t exactly match its hours.

Wow! No waiting… Nice people and I liked the doctor… Was heading to the emergency room because I was plain feeling lousy — found these guys by accident and love bed the place!!! I will definitely come back.