AIM Mail Centers

My large package was lost due to the Aim Mail centers staff’s mistake. It was going ground to Canada, and cost $ 125​.Ca $. I was tracking it, only to discover that it was turned back in North Dakota for missing paperwork by AIM. The owner was very upset with me because he had to pay for its return to Palm Springs? It was my fault, he insisted, that he wasn’t able to contact me for 3 days, even though I was on holidays and had no cell phone.
I did most of the legwork to find the package and have it redirected to Palm Springs. The owner then said he’d give me a 20% reduction on air fare to Canada. He would not reconsider, and because he had my package, there was little I could do. I paid another $ 140. for air freight, and it finally arrived.
The owner was defensive, blaming me and was not willing to admit their mistake. He said he apologized to me, but NOT. I would have remembered a little bit of compassion or understanding.

I started using this particular AIM Mail Center since I relocated to Palm Springs from New York City back in May 2014. They have taken such good care of all of my personal and business related transactions which include more than those related to mailing. From day one, Cory, Dave, and their entire staff have consistently gone the extra mile to provide me and my business with the quickest and lowest pricing options for shipping and more! I use the AIM Mail Center as my «one-​stop» shop for everything related to printing and design, and I highly recommend their services.

All I know is — when a local hotel found the car key I’d lost, the folks at AIM Mail Center were assigned the task of mailing them back to me. The person I spoke with on the phone was very courteous and concerned about getting them to me safely, quickly, and at a reasonable cost. I greatly appreciated their personal service and honesty.

I have been using AIM Mail center for several years now and they are awesome to work with. They really care about their customers.
Avy was so helpful with designing a postcard mailer for me. I love that they have an affordable onsite graphic designer. Dave guided me through the EDDM (USPS Every Day Direct Marketing) process which is such a great service that they offer. I also have a mailbox with them. For a small business, having an address on Palm Canyon in Palm Springs is quite prestigious. I use them for lots of print jobs too. Cory goes out of her way to provide expert advice and guidance and I rely on and trust her professional printing opinion.
I always get such personal service at AIM Mail Center Palm Springs. Being in business there for over 10 years, Cory and Dave the owners have established a strong local following with business and individual customers and I highly recommend them to anyone looking for mail, print, shipping and all the other services they provide.

The nicest people are work in Smoketree. The people @ AIM are have been such a lifesaver.

I love this little «mail it fast» shop. When you need to ship UPS, this is the place. I’ve used them three times and each time, I’ve been greeted and helped quickly and by someone friendly. So convenient and easy to ship something, and if you’re already it in the computer, it’s that much faster and easier to ship. Good job, guys, keep it up.

We just happen to stop by to ask whether they could print some announcement/​invitations for an upcoming celebration. We were introduced to Patricia, their «designer,» and she discussed several options, including the use of some stock we had on hand.
We had a PDF proof the next day and it was exactly what we had discussed… just beautiful. Within just a few days we had our invitations and envelopes, at a very very fair price, and we are so pleased! Check these folks out… we will go back.

I have been using AIM Mail Center since 2005. They staff have never failed to be pleasant, helpful and professional. For a time I had a mail box at their location, which was always filled promptly after the mail came in. I’ve had business cards printed here and any number of odd shipments to make that I’ve needed help with. The staff have always been extremely helpful and accomodating. I cannot recommend this service highly enough.

My small business has been using Aim Mail Center for the last 6 years. I’ve had a PO Box, along with Shipping and Printing needs. These guys do a great job. We are greeted by name, and treated professionally each and every time.
We have been very pleased with our printing requests, We are given the turn around times and what is required to get our printing done. We have never been disappointed.
Dave and his team do a great job. Any time somebody asks me where to go to ship a box, I tell them AIM Mail Center at Smoketree Village

The worse customer service ever experienced!
If you are looking to overnight a package using «Aim Mail Center» you are risking to miss your deadline and possibly your package.
Couple days ago, before 4 pm I placed and trusted my mortgage documents in the hands of this so call «reputable mail services» to be delivered across the country, not knowing the nightmare I would have to endure the next day.
They were quick to take my money, gave me a tracking number and promised to deliver the package before 10:30 am the next day. I paid the extra for Fedex overnight delivery.
They forgot to hand my documents to FedEx and my package was never delivered!
The Next day I couldn’t track the package. And looking for an explanation I went to their store… they didn’t apologize and couldn’t admit to their mistake.
«Aim Mail Center» shouldn’t be charging for services that they can’t provide and most definitely need to learn how to treat a costumer.

Great service! Had business cards printed — emailed a PDF — they found a typo contacted me and made the change! Fast turn around too. Ask for Patricia.