Chase Hotel At Palm Springs

Small mid-​century hotel just a block off downtown. Things we loved: excellent mattress, large room with little living room, separate kitchen & table, private bathroom, amazing water pressure, 2 closets, friendly staff, free continental lobby breakfast, plush pool towels. Things I didn’t love: small square bed pillows, very loud AC unit that turns off & on all night long & kept waking me up, no A/​C gets into the bathroom so it’s hot, guests allowed to smoke all over the grounds, non-​stop yapping dogs in the rooms & outside with their owners, pool tiles look dirty, place needs new exterior paint. It was a very fair price for what we got.

Chase Hotel is a hip, happening place on W. Arenas so close to the heart of downtown, you can walk there, but far enough away, that it’s silent at night and you can enjoy peace and quiet like you wouldn’t believe! The management cares enough to keep the palm trees trimmed and the pool spotless. That’s the kind of care and maintenance that means something to me.
The staff is friendly and efficient, even when busy, and you can’t ask for more than that. Highly recommended when you want to be where the action is, while still enjoying some quiet time at the end of the day.

We stayed at The Chase with our 10 year old son this summer and had a fabulous time. The hotel staff is extremely friendly and the hotel is gorgeous-​lovely landscaping, clean rooms with nice linens and decorated beautifully. We loved the location in that it was a block away from bustling Palm Canyon Dive and a few blocks from the mountains-​a true sanctuary. I also loved that no one kicked us out of the pool at sundown and the morning complimentary breakfast of coffee, juice, bagels and breads and fruit is more than enough! The cookies at bedtime are so thoughtful, too! We cannot wait to return…

Love the hotel and the proximity to shops in the Downtown Palm Springs. My new go to when visiting the Palm Springs to do my thang

This is our second year in a row coming out to Palm Springs in June. Both years now we have stayed at The Chase. LOVED IT!!! It is a boutique hotel, not one of those mega chain resorts. We love the personal attention and quaintness here. Our room was great and clean. The pool was clean. We will be coming back here year after year.

Just spent a wonderful Memorial Day weekend at the Chase along with another family (4 adults, 4 teenagers) We have stayed at the Chase many times during the past 10 years. The owner, Craig, and his staff do a great job making this a family (and pet) friendly hotel. It’s an old-​school hotel with a pool in the center courtyard. It’s the type of place where you can strike up a conversation with fellow guests and enjoy a drink together while sharing the BBQ. The hotel has a kitchen stocked with plates/​utensils etc so it’s easy to prepare a quick meal and dine poolside. Most rooms seem to have efficiency kitchens too. Downtown Palm Springs is a short block away. Plenty of fun shops and dining options. Save room for fresh baked hot cookies at the front desk. The daily breakfast spread is perfect– a nice selection of fruits, breads, coffee and juice.
We look forward to coming back again!

We fell backwards into this hotel as the others were full up. What a wonderful accident! We were given a great deal on two rooms and we loved the mid century style of the place. We want to come back here year after year now. I’m hoping the windows will soon get updated. So close to the hopping Village downtown and the Palm Springs Art Museum. The pool is wonderfully warm and the shuffleboard court is a nice touch. The landscaping is well established, the staff is great, and the hummingbirds are amazing! Love it!

Loved this place and will definitely stay again. My two young boys enjoyed the pool and the cookies that they bake every eve at 5:30pm. Rooms are nice as well as the atmosphere. So close to everything!

Needs an update in the room, basic attention to minor repairs-​paint chipping, holes in screens, clean/​replace worn carpet. First floor rooms very susceptible to guest chatter and business flow. Great location for walking to downtown and also catching the Buzz. Front desk staff very friendly.

PROS: Everyone who works there is super nice and very helpful. The location is absolutely perfect, especially if you’re there on a Thursday night when the street fair is happening. The free continental breakfast is great — a nice variety of fresh pastries, fruit, etc. The rooms are tastefully decorated, but be aware that they’re all different, so knowing which room to book is helpful. You’ll love the saltwater pool!
CONS: Lots of maintenance issues have been ignored for a long time. Nothing really serious, but the place is a little run down and showing some neglect (torn curtains, peeling formica in kitchen, rust falls out of exhaust fan if you turn it on, etc). If you’re there during the hottest part of summer (over 110 degrees), the AC will struggle to keep the room comfortable.
BOTTOM LINE: If you’re looking for perfection, don’t stay here, BUT… if you can take the stick out of your butt and want a nice friendly place with cute rooms, a great location, and a friendly staff, then I highly recommend The Chase Hotel. It’s a great piece of Palm Springs architectural history that you can enjoy, as long as you are willing to overlook it’s minor flaws.

The room is nice and clean and the service was super friendly and everything about this place just says Palm Springs. It is also centrally located literally walking distance to the man Palm Springs strip.

We love this place and have been here many times, always loving our stay! While this hotel is dated (tiny showers, retro bathrooms) part of its charm is the retro lobby! The pool is great (salt, not chlorine) and they are lax about having plastic cups at the pool. They also don’t kick you out of the pool late night if you are being quiet. Several times a day they bake they BEST chocolate chip cookies! The rooms are comfortable, and each is unique, which makes each stay a little different. The lobby staff are charming and very nice. They have shuffle board also by the pool. The location is amazing also! Right off the strip, but not load. You just can’t beat what you get for the price! Can’t wait til we get to come back!

The Chase Is Good Family Oriented Boutique Hotel. Kids & adults of different ages from the states and International come here to relax and enjoy the Palm Springs grounds.
Nice view of the mountains, we stayed in room room 203. Pool view, double beds, cozy kitchen, 2 little fridges, double burners if you want to cook for the fam bam.
Outside they have a pool, grill, lounge areas, retro cabana with a whatchamacallit hummingbird feeder. Shuffle board to play doubles or singles.
The retro fit office/​concierge has a great feel to it. We didn’t try the continental breakfast but had the fresh baked chocolate chip cookies at 5pm.
The family votes to May come back and stay at this friendly boutique hotel. Very close to downtown.
Can’t wait to wake & bake!
Cheers Palm Springs

Very friendly helpful staff, large clean rooms, relaxing green courtyard with large pool, lots of fresh fruit for breakfast, and in a great location with restaurants and night life right out the door! We had a great stay!

My new hiding spot when I decide to visit the low desert/​Palm Springs. First tried to book the hard rock and was advised that they were all sold out at 500.00 a night and thought I would have problems locating a room. Well came in help and saw the reviews and figured I would give it a try if they had any vacancies. Well called and spoke to Steve who took the reservation over the phone and advised that it was his last room so assumed I would get the worst room. Well moving forward. If it was the last room it was better suited than my stays at several hard rocks… First off the room was actually a bachelor bad instead of a room with a large bedroom room, couch, desk, kitchen and bathroom. There is a cute little folding iron board out of the wall in the kitchen. The kitchen is in a separate room with a stove, fridge, micro and a few dishes.
The ambience and how peaceful the location is adds to how it’s so close to the Palm Springs STRIP. I actually enjoyed how close this place was to all the stops and bars.
I have stayed all over the world from resorts to bed and breakfast and this place was one of the best as far as relaxation quiet and cute. To the reviews that complained … You can’t satisfy EVERYONE.
this place and
staff all receive an A plus From me and would highly recommend this to everyone to at least visit.

Awesome downtown location! Spacious, clean and comfortable – surpassed our expectations with its large room, kitchenette, salt water pool and lovely grounds. Small touches that enhanced this place were everywhere. From closet space to shuffle board this place was full of nice surprises.
Often when places are older (it looked like it was built in the 1960’s) they seem outdated, ugly, or dirty – that was not the case here. A lot of character and care put into this place. Very clean, I loved the décor and the real glasses, mugs, silverware etc. vs disposable. Newer AC worked great.
Gentlemen who worked there were nice. Newspapers and books available to read in your rooms. The continental breakfast was small as you expect, but all good quality and fresh, fruit and pastries.
If I had to pick something to complain about, which for the price I wasn’t expecting anything fancy, I would say the shower is quite small and the sheets could have been softer. I had such a nice stay there I feel bad saying anything negative, I am definitely going to stay there again the next time I’m in Palm Springs.
Totally recommend it… unless you are a hotel snob, in which case there is a Hyatt for you about $ 100 more across the way.

Really hate to write a review because I’d love to keep this gem hidden, but the place is such a gem that I must give credit, where credit is due. So lets begin.
1. Complimentary Bfast– fresh fruits, pastries, and actually descent coffee.
2.Rooms– CLEAN!!! THANK YOU Teresita for your amazing job! Super spacious with a kitchenette and it’s even equipped with all your necessities.
3. Pool– Salt water and CLEAN! Grounds were well kept and you can tell it’s been around for awhile but it adds on to the charm.
4.Service– AAAAAMAAAAAZING!
5. Location– PERFECT! In the heart of downtown. Just one block out of the hustle and bustle.
6. Pet friendly with a small fee of $ 10 which is way better than most hotels in the area.
7. Price– Suuuuuper Reasonable!!!
8. FRESH BAKED CHOCOLATE CHIP COOKIES EVERY NIGHT!
Overall…we’ve found our Palm Springs getaway!
Thank you Craig for your place and your amazing staff! Please don’t ever change. A few updating is ok but the old world charm of you and your wife’s place is priceless!

Love, love, loved this place! Its a great place for quiet relaxation. Michael who booked me over the phone was so helpful and pleasant. Robert who checked me in was so kind, helpful, talkative, and pleasant. The other attendant who I didnt get his name was equally as pleasant.
Cleanliness: Super clean and organized. The lobby is impressive, the pool and garden are well maintained. My room was super clean, no weird smells or stains. The a.c. in this place will have you forget about the triple digit temperature.
Service: Exceptional! I will definitely come to this place! Palm Springs sucked, but my hotel stay was above all expectations. Free breakfast was yummy and hit the spot. Great presentation for fresh fruit, pastries, bagels, coffee, and juice.
Guests: Everyone is quiet and friendly. This is not a place to come party and get crazy or drunk at the pool. If you want a quiet, relaxing getaway you should come to The Chase Hotel.

I think my latest trip to the Chase was my last. The same items I mentioned in my last review are still not fixed — talk about deferred maintenance. There are large yellow/​brown zones in the grass, stack of broken lounges that have been there for years, broken surfaces around the pool, the stairs are all cracked (which make for unsteady footing).
I always stay in the same room, and noticed that the tear in the drapes and the stains in the sheers that were there last year are still present.
It’s as popular as ever, which makes me think that the owner just doesn’t care about maintaining the property any longer.
Two stars for the cleanliness of the hotel — it really is spotless, and for the friendly and helpful staff.

Still beautiful. We’ve been here a couple of times. We have two youngish kids and previously forewarned them that this is a small quaint hotel and that we should try to keep it down and let the many adults enjoy some reasonable amount of quiet.
Well I now sit watching one family assemble a badminton court in the undersized sunning area. Sure a shuttle cock landing nearby isn’t completely unheard of in the Palm Springs area, but this is crazy. The same family just pulled out their soccer team sized ice chest.
The floaties and chair reserving and general buffet spreads are also new and annoying BUT livable.
Management: It may be time to post some rules to help others remember general group courtesies.
To the Von Trapp family who industrially occupied a very large portion of the communal grounds-​can I suggest you leave your industry at home? Or stay home and build and conquer your own backyard.
Oh yeah. Ditto on the trash cans. A couple more please.