COIT Cleaning and Restoration

$ 275 to clean 80 sqft of tile bc of minimum charge. Insane, tuns out it is cheaper just to lay new tile.

Probably one of the best carpet cleaners around. We have used several carpet cleaner in town with less that or marginal results. Although we were not crazy that Coit only services the area (Rancho Mirage) 3 days a week we opted to have the service done the same day. I hate having to schedule appointments or work around my schedule waiting for the techs to arrive. The techs arrived on time which is a dream as most companies here in the desert work on «desert time» (meaning sometime between two weeks sometimes to 12 months if they show) but wow!!! The carpets came out beautifully and the service tech (359) was able to remove tar stains that have irritated us to no end for the last couple of months. Gosh knows how we got the stains in the first place… I tried removing the tar several times myself without avail so was very happy I no longer have to see them again after Coit did the service. Before the job and during the assessment of the carpets the tech (359) mentioned a grout cleaning (we had not cleaned the grout in better part of 3 – 4 years) and, although skeptical, we chose to have the grout serviced at the same time. Due to the size of our home it took quite a while but afterward the cleaning the grout looked wonderful… I would have to say the grout looked the same or better then when the stone/​grout was first installed. We had several area rugs which we planned to have cleaned off site which came back immaculate and again better then when we first bought the rugs. Today we sent off a very troubled area rug with lots of stains and stains that kept reappearing over time from our other house. We provided the coupons that came in the mail recently and the full cost came out to nil. YAY! I expected another cost but from the previous work done on the area rugs, rugs, and grout, to that the troubled rug to come back in the best shape ever. Thank you Tech 359. You will always be our go to guy. Thank you Coit. We will definitely use your company again and will mention your name to friends, neighbors and the like.

used COIT for duct cleaning only so cannot comment on carpet cleaning etc… yes they are pricey even with the 40% off special… evaluation was charged but credited to the actual work done I believe. was satisfied by the work they did — rep was straight forward, communicative and timely.

HIDEOUS!!! Save your time and money. HORRIFIC customer service. 40% off is a JOKE! Overpriced, over confident aka cocky and customer service will just hang up on you instead of offering assistance.

horrible. called to get a estimate on Saturday for tile cleaning. Was told that earliest opening was Tuesday and that someone would call me on Monday to «setup a time». Got call on Monday only to be told, «we’ll be there between 11am and 1pm the next day». ??? are you kidding? Between what and what? Settled on when the guy came. He did his measurement and tried to up sell me. Quoted me about $ 140/​sq ft!!! That’s AFTER their so-​called 40% online coupon. That’s almost twice what I was quoted from 2 other cleaners. RIP OFF! They have to pay for those cheesy commercials some way, and how they do that do it. Bad attitude. Bad scheduling. Terrible price. Like their crap don’t stink.

The guy that came to our house to give us a quote was super sketchy. He encouraged me to rip off the contractor we had and make them pay for more than I told them they would pay for. He also smelled like an ash tray. My husband still wanted to get the carpets cleaned so we followed through and them came and attempted to clean the carpets. When the carpets were completely dry, I vacuumed to test how well the cleaning was. There was still so much dirt left in the carpets. Even with the 40% off, our contractor told us we got ripped off. We paid $ 147 for 3 smaller sized rooms. Save your money and use someone else.

I am thrilled with Javier and his professional attitude, competence and skill. I had my entire hardwood floors stripped and refinished today. Javier is awesome — he knows how to clean and treat hardwood floors and I had a lot of coverage — great room, dining room, kitchen, living room, two very long hallways, 4 closets and a powder room. WOW is all I can say… I will use Javier and Coit again !!!

if i could leave no star i would!!! do not use «coit» carpet cleaning people,@!!@#$#%$^% they will ruin your carpet!!!

Services: Carpet Cleaning, Tile cleaning and seal, and Area rug cleaning.
Service Guy was friendly and nice, but did a horrible job!
Spots left on carpet
Grout was not even color as they promised. Looked like many areas just skipped.
Called them and complained to customer service and asked specifically for a different technician. The assured me I would get a different person. NOPE SAME GUY came out. He fixed the stuff that was missed but did not want to redo the whole job.
My area rugs where to be delivered today as well, but according to the Tech «They were not done right so the supervisor was redoing them, and I would not get them till late Monday»
Unacceptable! They had the rugs for almost 2 weeks.
Use your local Tile and Carpet service. DO NOT WAIST YOUR MONEY OR TIME WITH THESE Clowns.

My wife used this service two times in the past without any problems until recently. She had called COIT to look at her hardwood floor that had just been damaged by a water leak. She was charged $ 150.00 to come to look at the damage. When the workers came, she was asked to sign a work authorization agreement before work can begin. She did not realized that she had signed to agree to pay for all charges for all work to be done in addition to the $ 150.00. No one had told her this nor was she given any estimate for the work to be done. About 20 days later, we received a surprised bill for $ 781.00. I had spoke to the manager to tell her that this was unfair, but she insisted that we pay the bill because my wife signed the agreement.
Because of this I will never use COIT again. I had also learned an important lesson not to sign an agreement before reading it carefully, and when you get a quote over the phone ask what it is for. $ 150 is too much for a person to come just to look at a damage floor!

Let your fingers keep on walking! We use Coit in Colorado Springs. I guess they are franchises. We used them in June to clean my mother’s rugs when she moved. The carpet was old — we knew that. First, the cleaner says he can’t guarantee he can get the spots out. That was fine with us. We didn’t think anyone could. We just wanted the carpet cleaned and spruced up. He went ahead and charged a pretty penny. We discovered later, he skipped most of the empty closets. Those he did, he only made two swipes in the middle. Most were just missed. He did’t finish up by raking the carpet as we expected either. We had no follow up about what we thought of their services..
They are really BAD. Not sure else who to use there. But this is NOT the place to choose. Half done and poor quality at that.

PLEASE do not trust this company at all! We had very expensive draperies cleaned by them and they were returned shrunken and pressed (or not) very poorly. These curtains, which were only a year old, will have to be replaced and Coit will Not stand by their responsibility for the destruction of them. Very difficult to deal with!

Don’t trust COIT!!! I had them clean and seal my stone floors. They didn’t do the cleanest job. Didn’t get corners. Left behind black marks in the bathrooms. Before they left they explained how to care for the floors to maintain the seal. I followed their directions and notices that the floors quickly lost their shine, looked scratched and looked like there really was no sealer. I spoke with them over the phone, they «guaranteed their work» and someone came to look at the floors. The rep agreed that the floors didn’t look sealed and said a manager would call me in a few days. No one ever called. No one ever called me back. They still call me to try to sell more «cleaning» services. I tell them my story every time and they assure me that they will have a manager call me but they never do. Save yourself the headache and your money and just don’t let this business in your home! Just because they say they guarantee their work doesn’t mean they really do!!!

I called Coit after seeing their tv ads everyday. I had looked online to try to get an estimate of their charge structure but nothing is there except the office number. When I called the agent was very nice but, again, no idea of the carpet cleaning charges – they give a free in home estimate and if you agree they do the work right then. Didn’t like this much but agreed. It was Friday so I had to wait until Monday. The tech came on time and could not be bothered. He was not friendly, barely offered any answers to my questions. He quietly prepared the estimate and I was surprised at what I feel was too much for a small condo. I expressed surprise at the price and he had nothing to offer other than the quote was good for 30 days. No salesmanship at all, I don’t mind paying a little more if I feel I am getting a superior job. No explanation of the procedure, why Coit would be so much more than the others… nothing. Perhaps he was angry that he was along because every other carpet cleaning I have had required 2 techs to perform as furniture has to be moved in and out of place. Just a poor customer contact from the minute he arrived. Like I said, maybe he just didn’t want to do it but the indifference was more than obvious.