Schantz and Moranda Orthodontic Care

Schantz did my orthodontia as a kid and now has finished my daughter’s braces. We are having a great experience and her smile is beautiful. We especially like the kind and helpful staff. They have an email/​phone appointment reminder system that makes keeping or rescheduling an appointment easy. My daughter’s orthodontia plan was exactly as they mapped it out, with no surprises in costs. If my younger daughter needs orthodontia we are sure to go to Schantz and Moranda.

I feel this office is better suited to handled orthodontics for children and not adults. To start I first went for a consultation, I expressed my interest in getting invisalign because of how discreet it is. The doctor explained to me that for my case to achieve the best result I would need to go with the traditional brackets and wire. I agreed with doing things the right way since they were able to show me samples of clear damon brackets. However at my first appointment to place my braces the assistant showed me I was only getting clear uppers and metal lowers, which wasn’t what I was told during my consultation. They attempted to resolve the issue by saying clear was only available for uppers, which is untrue since I check the damon website and they offer both upper and lower clear brackets. They also tried to tell me that I wouldn’t show my lowers when I smiled… but I guess they never took a good look at my smile before that statement. I have a large smile that even shows my gum line. I moved forward anyway because I had waited until my twenties to get braces and I didn’t want to wait any longer. I went for a few follow up adjustment visits to the various locations they have in the desert. They are very ‘modern’ in the fact that they have so many patients they have computer systems to call and remind you of appointments. They never had a clue who I was walking into the office if I didn’t use the computer to sign myself in. I never felt comfortable in the office and felt more like a stranger. After participating in on of the many email marketing events they sent and I finally made the decision to stop treatment at that office after I received inaccurate information. Initially I was having difficulty getting copy of my records but after speaking to a few different ladies at the office the issue was resolved. I was so frustrated with the situation I just got the braces removed after only 6 months of treatment and now have a retainer to maintain the movement that was started. As I first mentioned I wouldn’t recommend this office for adult orthodontist because of the lack of personal care. Seems like it is well suited for children; kids are less likely to question changes to treatment. The waiting room has video games and toys, friendly assistants that are used to explaining treatment to children and those ‘modern’ options are probably helpful for busy moms trying to bring in children.

Dr. Schantz provides orthodontic care for both of my daughters. Their experience has been wonderful! From the moment you walk into the clean, modern office you are greeted by a professional and friendly staff. Dr. Schantz takes great care of my daughters. If there is ever a need for an emergency appointment either he or Dr. Moranda are available. The staff is willing to work with us scheduling appointments, which can be hectic with 2 kids in braces! We have recommended Dr. Schantz to numerous friends and family and will continue to do so!

A several year commitment to orthodontic care is very expensive and time intensive. Do not embark on this journey until you have vetted the doctors AND their staff. A mix of rude behavior and lack of follow-​up provide the ingredients for a perfect storm. I cannot recommend Schantz and Moranda Orthodontic Care to any adult