Triada Palm Springs, Autograph Collection

Beautiful hotel, super smooth check in. Staff was very friendly. The room was clean, decorated nicely. Pools were awesome. Would definitely book here again!

A very unique Marriott property. From the front desk, to the nice guy who brought in our luggage and the fantastic bartenders — friendly inviting and welcoming. Casita was so clean and inviting. Loved our stay here.

Several emails from Corporate Marriott… and twice I’ve heard from the local hotel they are going to contact me, but no contact both times when they said they were going to call. Super disappointing experience at the hotel and now follow-​up…

You had stated you would email me my invoice/​folio upon checkout which is why I didn’t take the printed copy. It has been over a week and nothing… 1 star… Treat Platinum members better than this…

I booked a two night stay since I needed to see clients in the Coachella Valley for two days. Valet parking and self park at $ 25.00. I was greeted in the lobby since it was a cold afternoon where I was checked in and escorted to my upgraded villa which was spacious, modern and chic.
I heart the comfy mattress, marble bathroom and full kitchen provided which makes this like I was staying at a Spanish Villa. The hotel is older but was total remodeled just only a year ago and is smaller but quaint and has a great karma. There’s even a library off the lobby and my villa had a private patio off the back door.
I enjoyed several meals at the restaurant Illumina Rialto and highly suggest HH, Dinner or breakfast. Service from the entire staff here from the waitresses, valet staff and front desk personnel were accommodating.
I really enjoyed my stay at this Autograph Collection Hotel and would definitely return again.

The good: Great customer service at the front desk, good food at the tiny restaurant, spacious rooms, and no lock on the thermostat! Salt water pool if you like that sort of pool (I don’t).
The bad: The maid had put smeared and stained sheets on the bed. I called her over, gave her a tip and asked to fix it, she did and explained, «They are CLEAN. just smeared alittle» (presume there is no supervisor, they are on their own without training). The other little things: nearly empty roll of TP, television signal that freezes every other minute, no «loaded iPad» in the room, and no bottled water in the room.
The ugly: The view from my window for only $ 400 per night with all the fees. The web site photos look much better than it does in person.

I stayed here on the first week of nov. The hotel look really nice, very Spanish style. The room we had was cute, didn’t feel like a hotel room. The staff was nice as well.
My only real complaint is that the walls were VERY thin. We had a room on the first floor and could hear what sounded like stomping above us. My suggestion would be to try to get an upper level room.
In the morning two were suppose to have breakfast but I guess someone didn’t come into work. The manager was nice enough to give us a complimentary coffee for the inconvenience.

Adore this hotel. It’s so beautiful and quaint. Rooms are clean and pools are nice. Front desk staff are excellent, friendly and helpful. Just had breakfast at hotel– delicious ! I took the advice of other Unilocalers and tried the buttermilk pancakes. They did not disappoint ! I will be back to this great hotel.

My partner and I recently celebrated our 6 year anniversary with a staycation at the Triada and it was amazing. Luis, Courtney, Charlene and Kevin made the experience absolutely wonderful. They were all so incredibly helpful, nice and professional and these 4 individuals went above and beyond to make our experience one that we would enjoy. They truly understand the definition of customer service. The room was beautiful and perfectly clean. The grounds are very well maintained and the staff is always willing to help with any request. Every staff member we came in contact with was so friendly and talkative. I love that. We will be going back for another staycation in the near future.
Tip: when you go to the bar, if Charlene is working (who is a sweetheart) have her make you the berry infused vodka drink she makes. It’s INCREDIBLE.

My boyfriend surprised me with a stay here for my birthday and I loved it! It’s intimate and it was very private. We went in August and were told it was off season so there were only a few guests staying there. We had the pool and jacuzzi basically to ourselves the whole evening. Front desk was hospitable and helpful. The air conditioning system in our room was a little noisy but our room was spacious, clean and chic. He did a great job picking this out. We will most definitely be returning.

Love this place the staff is very friendly they made my birthday stay awesome. Laid back vibe, very relaxing and clean. I would definitely stay there again. Did I mention the complimentary upgrade on my suite! Thanks

I stayed at the Triada recently for the very first time (⁸⁄₂₈ — ⁸⁄₃₀). My usual hotel was booked the days I wanted to stay.
Back story — I had my boss send me an email with an award certificate stating I’m being recognized for my work and I’m getting an expense paid trip to anywhere I want (within driving distance). I forward the email to my girlfriend so she can think this is all real. Yes, I did say THINK this is real. The reality is I planned a trip to propose to her. Her and I both love Palm Springs to relax and get away from work stress. Anyways, I call the hotel and end up talking to Eric, the Event Coordinator. He helps me plan ideas on how to propose and told me about their hotel. Him and I even collaborated ideas to have a bottle of champagne with a card signed by my VP delivered to our room upon arrival. He was a pleasure to work with an even made me more excited.
Now for the hotel — The hotel is Valet only which is fine with me. When I showed up I left my girl in the car and told her I’m going to make sure it’s valet only (which I already knew). She stayed in the car (with the air on!) as I went to the front desk. I wanted to make sure everything was in order. The lady at the front desk told me the whole staff has been coached by Eric and they are not going to do anything to ruin the surprise. WOW, really… Eric went out of his way to make sure everyone working knows what’s going on and to keep it quiet. THAT IS AWESOME!
As we walk to our room we have to pass the main pool which has a bar. We were greeted by Jerry (the bartender) as he was making drinks for three ladies. Very nice guy!
We check in to the hotel room and it was wonderful. It has a full kitchen (micro, cups, plates, forks, fridge… etc) and it was nicely decorated. Made us feel like we were staying in an house. We had a balcony facing plants and the mountains (recommended by Eric). The property has two pools. A salt water and a chlorine pool. They also have two private cabanas above the chlorine pool (Jerry kindly showed us that after we put our bags down and decided to walk around).
Everyone in the staff was nice and took care of anything we needed. I cannot rave enough about Jerry and Eric! they both went above and beyond to make this surprise engagement trip a success.
Needless to say my girlfriend is now my Fiancé! The Triada will always be a special place for us now and we do plan on going back to talk to Eric and Jerry again.
Side Note: After I proposed… the next day after check in… Jerry saw her ring and said «let me see the rock!» That made my Fiancé feel special and that is priceless for me.
I hope my long story didn’t bore anyone while reading this review. I just have so much to rave about and I didn’t even mention half the things. Just know, the Triada is a place you want to say if you ever want to experience what it’s like to be Norm in the TV show Cheers. You walk in and everyone acts like you’re best friends.
If anyone from Triada reads this please give Eric and Jerry some kind of recognition.

We only stayed here one night but we will be back. The room was great. We stayed in an amazing suite with a full kitchen! The staff was very nice and friendly.
Our only suggestion would be to have the kitchen open for breakfast too.

My wife and I just got home from our 4 night anniversary trip to the Triada, one word sums it up AMAZING!!!
1. Our king bed room was perfect. Super clean and just right for my wife and I. Bed was super comfortable! No room is far from either pool at this resort being that it only has 56 rooms.
2. The staff was INCREDIBLE and really made our trip perfect! Scott the valet was great and spot on with directions when needed. Angel is probably the best bartender we have ever had!!! Her raspberry martinis are to die for and her service was outstanding!!! Junior who is a server/​bartender was AWESOME! He was the friendliest and his poolside service was GREAT! Both Angel and Junior gave us many suggestions on where to eat that were perfect! Wyatt is also a bartender and was nothing short of spectacular! Victor was another bartender/​server who was also great with everything (we didn’t have a whole lot of interaction with him because of his shifts) but like I said was great too!
The girl who works the front desk (did not get her name) was very very friendly and helpful with anything we needed!
Staff overall an 11 on a scale of 10!
3. The pools were fabulous! Kept very clean and perfect for the hot weather. The grounds were very well maintained!
4. Location location location! Perfect, we walked to downtown in under 10 minutes. Super close to many restaurants and fun stuff to do without driving!
My wife and I had the best anniversary trip, thanks to the great staff at Triada! We are planning a return trip to the Triada in December for my wife’s bday!
Highly recommend the Triada to anyone thinking about staying here!!!

this hotel is my new OBSESSION. As a Marriott rewards member, I think this is one of the best Ive stayed in.
Its seriously the BEST revamped hotel in palm springs right now if you just want to get away, to a relaxing resort. My first time there but certainly not the last.
1. Bree at the front desk is AMAZING and so hospitable. She was personable and informative and really sweet. Really liked her energy. Very refreshing.
2. KEVIN, whom I recognized from other resorts, was also extremely sweet, hospitable and helped us get settled in our GORGEOUS and large CASITAS suite. He was on call when they were short staffed and really wears many hats. Triada is lucky to have him now.
3. The grounds, the pool, our Suite… so relaxing! We were upgraded to a CASITAS suite which has A CABANA ATTACHED TO IT, RIGHT NEXT TO THE POOL! this meant we had access to our kitchen, cabana, living room etc if we needed to cool down, eat something or make our own drink. its beautiful inside and again, very spacious. Felt like home.
4. ANGEL by the pool — HELLO?! Best pool side bartender/​server ive ever met and Ive stayed at the best resorts… she was sooo sweet, funny and FAST, My drinks were coming out faster than I could drink them. She is another reason why Im going back soon. It was only her THIRD day and shes already a PRO. Btw their M. Mule with ginger and Mint was sooo good! Angel grated the ginger by hand! Talk about going above and beyond
5. Drinks, food; AMAZING. The Chef made me my VERY OWN signature VEGAN breakfast! I let him cook up anything he desired and the tempeh and potatoes were FABULOUS. THANK YOU again!!! It helped ease the hang over.
6. Check out; EASY and quick. I have not checked my bill yet but assuming its on point. ERIK at the front desk was so funny btw! A couple checking it before me were gong on and and on about being awaken early by the crying baby next door and Erik handled it like a champ, apologizing, and proceeding with check out. If that was me, I would have said «ITS A BABY! Thats what babies do. CRY!» Good job keeping your cool Erik!
Rooms are clean, property is well designed and I really enjoyed the detail of the chandeliers, fabrics, etc — as an interior designer, I really noticed each detail and again, loved it.
one last thing: Our suite was so QUIET! I woke up to just hearing maybe one bird chirping. Serously NO NOISE. At midnight some people were in the pool next to our cabana and I would never have known had I not opened the door to let my friend in.
KUDOS you guys! Keep it up. SEe you soon!

In its early years, the inn, at 640 N. Indian Ave., was a favorite R&R spot for such stars as Tyrone Power, Lana Turner, Jimmy Durante, Esther Williams and opera diva Amelita Galli-​Curci. Howard Hughes even stayed there. More recently, the inn attracted many of the Ladd family’s film industry friends.
The inn was built by David and Beulah Margolius to reflect their favorite city, Barcelona. It became Alan Ladd’s Spanish Inn when Sue Ladd, the star’s widow, bought it in 1972 and named it for her late husband.
LA Times article on the Spanish Inn.
Originally named the Spanish Inn it was built in 1939. The Triada is new remodeled and very fancy. Location is excellent in the shadow of the San Jacinto Mountains and near downtown. Room had an great view of the pool and the mountains. Loved how spacious the room and bathroom were as well as the firm bed. It does get hot in the summer though. It was over 100 outside and the air conditioner set to 80 came on every 10 – 15 minutes. I noticed the next day they didn’t weather strip the front door so some heat was coming in through the bottom crack. If you are sensitive to loud noises you won’t be able to sleep with the air conditioning on as you get hit by a big blast of cold air and noise equivalent to a hair dryer very 10 – 15 minutes. There is no way to control the intensity of the AC. Our package included free breakfast and it was good. Place is great except for the AC noise and the outdoor speakers blaring out noise till 9pm nightly.

First off before you stay here and then get hit in the face with this surprise. There is a 200 $ security hold on your card.
I loved my weekend stay here. I prefer the day staff at the front desk than the night guy. He was rude and uninviting. The strip is within a reasonable walk and if you don’t feel like walking there’s a little shuttle that I rolls through every 15minutes.
The grounds are gorgeous from the minute you step into the lobby. We had the opportunity to see a regular room and a suite. The only difference between the both is the patio and the full kitchen. Both rooms were clean, modern and equipped with ac.
The salt water pool is relaxing. And comes equipped with a bar and towels for your use.
In the smaller room the air conditioning created a vacuum in the restroom and you had to pull extra hard to open the door.

Excellent hotel. It’s very nicely maintained. The rooms are very modern and clean (ours had a balcony overlooking the pool), and the bed was very comfortable. A huge plus is also the noise level. Super quiet. We had a family with young playful kids next door, and we couldn’t hear a peep.
They have 2 pools (1 salt, 1 fresh water), which were not over crowded at all. There is bar by the salt water pool where you can buy some fresh tasting mojitos.
The location of Triada is nice as well. Cheekys is right up the street, and defiantly worth the wait. It’s also very close to the entrance to Palm Springs. So your in and out almost instantly. There are also some other great dinner restaurants near by as well.
There is $ 25 valet fee, and the room service gratuity is automatically added to the bill, which i felt was a bit much.
Lastly, the staff is absolutely terrific. All were very friendly and helpful. Upon checking out, we noticed an error on one of the bar charges and it was taken care of with no issues at all. Amazing customer service .
I highly recommend this hotel for a relaxing get away. You will not be disappointed. I will be returning again.

Loved my stay here! Was a great time. An unexpected surprise by Marriott!
On the Negative I stayed here Memorial Day weekend and still have not been reimbursed my $ 200 back to my debit card?! I have contacted them on 2 separate occasions and was told i would be called back only to NOT be called back.

Attentive, helpful staff, free Wifi, BUT very small (some call cozy) room and bathroom window opener was broken, plus slow drain in bath sink. $ 24 valet. Was told «Liz Taylor» stayed there. ohh yeah? did not believe it for one second.
No free breakfast but Cheeky’s is just a block away.