jcp portraits

Very horrible experience with these people. Upon showing up for our appointment. I was greeted by the photographer asking me if I had gotten her call about an employee not getting to work on time so we were going to be behind on schedule. Checked the phone and yes, as I was walking into the store, 10 minutes before my appointment there was a missed call. Any way. After waiting almost an hour for my my shoot the photographer rushed us through and was pretty short and lacked patients with my 9 month old as well as myself. After waiting another 30 minutes to view my shots, I could not believe how bad they were. Not even 1 decent shot. I was incredibly disheartened. As I’m sure the front clerk seen the look of disgust on my face she explained to me that that specific photographer was not very good with babies. By this time the baby was very upset. She offered to try again but to put the baby back through the clothing changes and the impatient photographer for less than desirable images seemed ridiculous. I couldn’t stop from balling. Very upsetting to get such poor service so close to the holiday knowing I would not be able to schedule any where else in time. Wish I could give a –5 rating. Luckily I was able to find an opening at William Edwards photography. They totally rescued me and my little darling from the mess of J.C. Penny’s. I will never attempt photos with these guys again. Don’t wish to subject myself or my little one to the irritation and poor service. The little lady working the desk was a bit sympathetic to the issue, but was very overwhelmed by to many customers and not enough help. I strongly recommend skipping this fiasco and just going to William Edwards. I know its a little more expensive, but you will be taken care of and have the most beautiful experience and finished product you can imagine.

Went to take family photos today at JC Penney and it was the worst experience ever. They mis-​managed THEIR schedule, which means WE had to wait another 45 minutes, before we finally saw the photographer.
We took our pictures and after waiting another 30 minutes for someone to show them to us, they were horrible. Eyes were closed, the bottom of the curtain could be seen in the background of our pictures and so could some of the props. Why the photographer didn’t look at the pictures, after she had taken them, to make sure our eyes were open and that no props could be seen in the background, is beyond be.
It felt like amateur hour! Needless to say, we didn’t purchase anything and did not reschedule to come back. Why reschedule to come back to have another horrible experience.
If you’re looking for a great photographer, I’d take photos with your phone, before recommending JC Penney portraits in Palmdale, CA.