Diane Sun – Wise Financial Services & Realty

Ms. Sun,
As you should know asking a person what their disablility is and why do they have a service animal is against the law. However I would like to educate you as it sounded like you where brand new to the realestate world.
A service animal is defined under the federal Fair Housing Amendments Act of 1988 (42 U.S.C. 3601, et seq.)
This means you can not discriminate against a person with a service animal.

Don’t ever do business with this lady. I am a plumbing contractor who got stiffed for a measily $ 119.00. Not enough to take her to court over. Chalk it up to experience.

I recommend Diane Sun. I had the pleasure of buying a home Diane listed for her client recently. We liked her responsiveness, in-​depth knowledge about the local real estate market, various financing options for higher price range homes so much that we had her sell our previous home after we closed the new purchase. Plus she is really willing to go the extra mile to help both buy and sell sides of the clients to close the deal. I recommend her and will definitely work with her again.

I don’t even know where to begin with our horrific experience we had with Diane Sun.
It all started with a search on Craigslist for a new home. Ours had recently been sold and we needed to find something a bit bigger since we plan on expanding our family within the next few years, right now it’s just me, my husband and my son. We found a really great looking property in Tracy, posted as available on 828 Williams St, Tracy, CA. That ended up being a bust and the current tenants telling us how much they hated Diane & how horrible she is.
She ends up showing us another home, which looks wonderful from all outward appearances, we sign a lease and move in.
Upon move-​in, there are dead flies on the floor and it’s pretty apparent this home was not cleaned at all after the prior tenants left. The microwave is broken, the dishwasher is broken, the upstairs light switches do not control any outlet in ANY of the rooms, the garage opener doesn’t work and the AC broke the next morning. I outlined these items to Diane in an e-​mail — she would like me to wait 30 days for the dishwasher and check the fuse box for the upstairs outlets. Then we begin the broken AC discussion which takes a few days for Diane to take any action on, she claims she had a company come out recently to fix it but can’t remember the name, so sends me a phone # I call and the guy said Diane calls him frequently for quotes but never actually moves forward. Diane sends me another phone number, the contractor isn’t sure he’s been to the home before but comes out anyways to check out the unit. He says the motor is fried, it’s an extremely old unit that Diane or the owner prob purchased used, and that there is water collecting in the ducts. Puddles of water. He tries to fix the AC, upon him fixing it, Diane won’t pay him so my husband pays him since my husband is a kind person. The AC breaks again within a few hours. We reach out to Diane again, saying we need the dishwasher fixed, the AC fixed, etc. she says «if you don’t like or don’t want this house I can give you special permission: you can give me 30 day notice and find a new place» she also won’t reimburse the $ 500, really making us struggle since we just paid almost $ 4k to move into this POS home. We have a 10 month old son & it’s HOT in Tracy, he was so miserable and Diane did not care at all. She proceeded to ignore my calls, texts, e-​mails. I text her saying it’s been 5 days, over 100 deg each day, can we please get this fixed. She sends the same contractor out and tells him he needs to find used parts to replace the unit cuz shes extremely cheap, he spends all day running around different stores, unable to find these parts because they no longer make them. She is still ignoring my calls, and not answering for the contractor either. She then finally responds after multiple texts, saying the 1^st floor is cool, like living room facing east, can you bring your sons bed to living room? … At this point the whole house is hot. She tells us pour water on the tile floor. I tell her no, my son may fall and hurt himself. She proceeds to ignore me. She tells me I need to stop nagging her. She still won’t tell me when it will be fixed. Then says she is suspicious of the contractor and wants new quotes. She texts me «you drive me crazy, if you want fix STOP!» She says she will come in the AM, meets my husband and proceeds to get in his face and yell at him — telling him my child being harmed is not her problem. She calls me screaming at me, hangs up on me. I have not once yelled at her, nor sworn at her like she has done to me. She sends me an e-​mail saying that I better know who she is, she has a PhD, with a double masters, and intensive business & legal training. Basically threatening me. All because I want her to fix the AC. She says to me «Don’t ever put bull shit on me» I tell her she has been extremely rude and she writes back to me «Don’t expect me to be polite when you kept pulling bull shit on me, as a matter of fact you are the only tenant so far after many years I am rude to.» which I do NOT believe. She then texts my husband telling him that he better control his wife. I had a lawyer look over our correspondences, and the lawyer said that throughout all conversations I was very polite and Diane did not uphold that with her responses.
Finally — we tell her we’re done. We do not wish to rent this home from her any longer, it is very apparent to us that she does not care about her tenants nor the home and the absolute CRAZIEST person I’ve ever dealt with.
We moved out. After 2 weeks of being there. Do you know how hard it is to move with a baby? HARD. We did it twice, within 2 weeks. That’s how much I absolutely HATE Diane Sun. And I thoroughly feel sorry for anyone who ever rents from her. She is misleading, conniving, cheap, rude, and sorry excuse for a human being. She should not be allowed to sell or rent homes to anyone. Please watch out for

This person still holding my rental property’s keys
Very weird I tried to be nice and talk to her, see if she willing to return my keys.
I questions few people who had good experience with her. I think it is not her real customers
I asked her for keys, she asked me to tell my realtor to pick it up from her. Don’t use her, unless you’re really brainless. On the other hand, if my tenants lose anything, she probably will be visited by investigators :0I Stupid

Expert knowledge, detail oriented. Close loan on time with best rate

Not sure who she is — but I received three spam emails from her over the course of 20 min. Every email exactly the same — I mean give me a break. Trust me, don’t give her your email and god knows what she would do if she acquired your phone number.
If I could give negative stars I would.