Joann Blessing-Moore, MD

I can’t say I actually met this doctor bc her staff never called me back. I believe the staff is a reflection of the doctor. Get better staff and return your phone calls!

I have been coming to see Dr Blessing for a few years. I kept on coming because my allergies are so bad that I wanted to keep on trying to see if perhaps some day I would be better. Every time I got an allergy shot, I would actually get worse. My husband kept on asking me if my allergy shots helped at all since he never noted any improvements even if I was in my maintenance dose. I remained in this dosage for more than two years. Until 4 months ago when I decided to stop all my allergy treatments to see if there was a difference, and I actually got better.
I really felt that the personnel treat patients like cattle, just swipe your card, get called for your shot and wait outside. Absolutely no patient care.
Instructions are not explained clearly and you are rushed to sign documents without even the appropriate time to read them. My allergies started to slowly come back, so I decided to try the allergy shots again. I scheduled my appointment, but the personnel was so rude to me, they told me I could not get my allergy shots regardless of the fact that I had to drive for 40 minutes to get to their office. When I complained, their response was that I was not the only patient… Definitely no patient care or regard for other people’s time.
Dr. Blessing herself is really nice, but when you are at the office your main interaction is with the personnel. The nurses are the ones that do your allergy shots, they are the ones that get irritated because you cannot perform the PFT adequately. I am saddened that I will not return after trying so hard for so many years. But, respect and dignity are also important.

I have to agree with all the other poor reviews that you see here. Dr. Blessing Moore might be a good Dr. but her office policies and staff are pathetic. Unprofessional, rude, incompetent. Plus her policies about refilling prescriptions are annoying at best. I have had the same allergy conditions for 62 years. I see her every year at the EXACT SAME TIME, for the exact same symptoms. However, she will not allow my prescriptions to be refilled unless I see her every six months. You would sware that I was asking for a refill of heroine! Why doesn’t she just be up front and say she wants a check every six months from you??? BE HONEST! it is not like we ever DISCOVER something new.
Further, I have scheduled special drug allergy tests multiple times and every time the office staff has called at the very last minute to say they were unprepared to perform the tests. Her time is valuable but her patient’s time is not? What’s with that?
I am glad to see another reviewers endorse Dr. Cummings. I am ready to avoid Dr. Blessing Moore like the plague!!!

I have been under Dr. Blessing-Moore’s care for a decade for chronic year round allergies. She immediately provided me the relief I needed and now I don’t get sinus infections every month. She and her staff are kind, attentive and professional. They really care about me and I would recommend this doctor and staff to all.

This office is the most poorly run office I have ever seen — the doctor is consistently 45 minutes late; even when you have a 9:00am appointment.
Lab results are not conveyed to the patient. This was especially dangerous in my case because the meds she subscribed are known to cause liver damage in some cases. My lab results proved this and yet I had to repeatedly ask for the results. I did not get them until three week after the doctor’s officde received them; all the while taking the bad medicine.
This doctor has way too many appointments and patients.

Dr. Blessing-​Moore had been recommended to me by many friends and my doctors. They all said she is the best allergist around. I had heard nothing but amazing things about her, so I had decided with my mom to give her a try. I had been having really bad allergies for the past year, and they only seemed to be getting worse. I had numerous reactions to many different things; food, skin, and asthma. The first time I went to Blessing-Moore’s office they didn’t really tell me much in the 2 hours I was there; I only saw the doctor for about 30 minutes. I mainly was in the waiting room by myself. She took a lot of notes which made me see that she is very thorough. But, I have been there 3 times, each time is a 2 hour visit where I mainly am waiting around for her. She is not very respectful about patient’s time, and there are usually no other patient’s around when I am there, so I have no idea where she is. I have gotten lab work done but she doesn’t have them test for everything, which is frustrating. I am not sure if her not being specific is because she wants me to continue coming so I have to pay each time, or if it is cause she honestly has no idea.
I love her staff though, they are all very nice and hilarious. Dr. Blessing-​Moore is a very sweet lady, I just want to know what is wrong and would like my time to be respected more so I don’t spend more than 2 hours in a doctor’s office.

Dr. Blessing-​Moore was recommended to me by my physician and an ER doctor we used at Stanford. She has a reputation as the best in the allergy and asthma business around here. But I have been disappointed with her service. When you enter her practice, she wants you to come every 3 – 4 months and won’t write prescriptions for longer than that in order to keep her customers coming back. One of her assistants wrote me a prescription for longer than that and she quickly grabbed it out of her hand before she gave it to me and reminded her in the hall that they don’t do that. She’s pleasant, but she has a high-​strung manner and repeatedly asks me, «Now what am I forgetting?» That always makes me nervous when the doctor asks me that. She ordered a battery of bloodwork for my asthmatic 5 year old and four year old. Not a fun experience for them, but we were happy to do it since she thought we needed to. When I got to her office to get the results, we learned that she had made a mistake and ordered the wrong tests. On a different occasion, when another of my kids was coughing and I asked her to give him a quick listen to see if she thought he was asthmatic too, she brushed me off and said «sign him up!», like she wouldn’t even listen to his breathing (even though we were already right there in her office for his two brothers) unless I signed him up into her practice. I don’t doubt that she is a leading expert in her field, and we’ll visit her in an emergency if needed. But I do not appreciate her «entrapping» office practices and her rushed, careless manner with patients.

Outstanding Doctor.
I have been seeing Dr. Blessing-​Moore since 1989 when she was at the Palo Alto Medical Clinic. I had played sports all through college but she diagnosed me with asthma. She’s been a super doctor for 20 years. I find her very knowledgeable and having great empathy. She is always very thorough in her exams and spends alot of time with me explaining the new medicines that come out, how they work and how to use them properly. Twice she has helped me in an emergency situation. I can call her on the weekend if I run out of meds and she calls back and then phones it in to the pharmacy. I have never had to wait more than 15 minutes in her waiting room. I have never encountered any billing problems in the 20 period that I have had her as my doctor. Her staff has always been efficient and courteous to me. I am grateful everyday that I breath well for Dr. Blessing-Moore’s concern and care for me as a patient. She has always treated me with dignity and thoughtfulness. In my estimation, she is an excellent physician.

So, I still go to Dr. Cummings now.
After spending 2 ½ years trying to get Dr. Blessing-​Moore to bill my insurance (and stop sending me bills for thousands of dollars that had not been run through insurance), I finally got the matter resolved. in fact, Dr. Blessing-Moore’s office cut me a check for $ 200, money that she owed me from 2002.
Flash forward to 2009 – I got a flu shot in November, and now I am calling up in January to pay for it (because, at the time, they told me they’d bill me… but no bill.) At first, they had no record of having given it to me. Then they said they billed my insurance. Then it turns out they submitted the bill under the wrong name, so it’s coming back. Of course, this is after the front desk receptionist told me that they don’t bill insurance for flu shots – I had offered to pay on the spot to avoid any further Blessing-​Moore billing hassles. We’ll see how this goes – I hope to resolve it by May or so.
Like I said, some things never change. I am grateful for the shot, but the billing issues remain.
I am still pleased with my decision to move to Dr. Cummings.

Dr. Blessing-​Moore is top notch.
She scientifically got to the bottom of allergies & asthma I had for decades and proposed a treatment plan that worked. She is available for emergency appointments. She is well-​informed and makes her patients well-​informed. She is a leader in the field (does research, is affiliated with Stanford, is quoted in the papers). She is kind, upbeat, and compassionate. She conveniently offers flu shots (which are paid for by my insurance when I get them in a doctor’s office, but not when I get them at a pharmacy).
Coming to JBM’s defense here… a 1-​star rating because someone else defrauded her office of $ 1 million and she had billing problems while she was sorting it out and changing billing providers?!? I had a new billing service put through multiple bills to my insurance company and when I called the new billing service about it the problems went away immediately. The dupes had nothing to do with unethical behavior… just bad bookkeeping by a fraudulent bookkeeper who’s no longer there.
If you are trying to avoid delays, avoid the busy after-​school hours (when all the school kids are getting their allergy shots). I’ve seen her probably 5 times, and I don’t think I’ve had to wait more than 15 minutes.
Office staff couldn’t be nicer…

I first met Dr. Joann Blessing Moore in 1996 when my 4 month old baby was having a severe reaction to penicillin called Erythema Multiforne. My pediatrician didn’t seem to know what to do and my mother in law knew of Dr. Blessing Moore and arranged an emergency appointment.
Dr. Blessing Moore was great, explained everything to me, and knew just what to do since she has seen this type of reaction before. This all transpired on the beginning of a 4^th of July weekend. Dr. Blessing Moore was so concerned about my baby and me that she even told me where she was going for the weekend, gave me the phone number where she was staying and even gave me her home telephone number.
I ended up taking my other child, who had many food allergies, to Dr. Blessing Moore and she not only was a great doctor and tells you everything you need to know, but she also WROTE EVerything down for me, including drawings, to make it easy to understand and remember. She explained how to interpret the allergy tests, informing me that the tests are not 100% accurate and how she treats the patient, not the tests.
Dr. Blessing Moore is a great and caring doctor. I have not really dealt with her office staff and don’t really remember them at all anyway.

I have to agree with one of the other reviewers – the office staff and billing personnel are less than stellar. I have had many billing problems with this office and have been going there since about 2001. The problems have gotten worse over time, but I have been hunkering down and hoping they will get better. Unfortunately, in the interim, I have now started bringing my son there. I convinced myself that for quality medical care I could deal with the office problems, but am now questioning whether or not I should. Dr. Blessing Moore is a very good doctor without equivocation. However, you have to be able to deal with the billing issues and they can be vexing.

(Duplicate of the review I posted for Dr. Blessing Moore’s San Mateo office.)
«I had a terrible time with skin rashes — we’re talking so bad as to keep me from getting a good night’s sleep — about five years ago. Made the rounds of my primary care physician, various dermatologists and allergists. My experience was that doctors were not very interested in seeing a patient with those symptoms, as I guess they are very difficult to diagnose and resolve.
I was looking for an allergist in San Mateo county since I worked in the South Bay at the time and my primary care physician recommended Joanne Blessing-​Moore. Not only was Joanne willing to see me, but she was hugely proactive and encouraging — „We’re going to figure out what’s causing this and get you better.“ Right off the bat, she knew how to treat my symptoms so that I was able to sleep and live a halfway decent life again. Eventually, we finally figured out what was causing the problem, and it has not been a problem to this day
Although I did not come to Joanne for respiratory issues, after taking skin tests, she felt I could use treatment in that area too, and started me off on shots. Five years later, I have a huge and unexpected improvement in my quality of life. I had no idea of how much energy and vitality my allergies were sapping me of. The symptoms are completely under control and I can make it through the spring while barely even noticing the pollens in the air. (I used to joke that I was allergic to May and June — I’d walk around during those months with teary, itchy eyes.)
Dr. Blessing-​Moore is one of those rare physicians who is both distinguished in her field and has great empathy for her patients. I can’t speak highly enough of her.
The only negative in this office is that they are sometimes so busy that it can take a while to get a call back if you need a question answered. I’ve tried to leave messages to find „voice mailbox full.“ How about a new phone system, guys?»