Staff was friendly and had great sense of humor! Dr. Lee at the time, a VERY sweet woman! She was honest, respectful, and fixed my upper retainer for FREE! It was a consultation though. She says see her in the next few months I think(I need to check with my mom.), but hopefully it will be worth it for my parents money and my medi-cal! Thank you Dr. Lee and staff! As promised, they all get 5 stars!