Magic Hands Auto Detailing

Excellent experience with Magic Hands, I’m a satisfied customer and definitely recommend Willard for your auto detailing needs.
I ran over a can on the road and got tar splattered all over the side of my car. I thought it was grease and went to a car wash, but they couldn’t get it out. In desperation, I called Willard and he was able to come in 20mins. He did an amazing job getting the tar off, my car looks like nothing ever happened to it! I really appreciated his hard work, quick response and attention to detail. I was also impressed how environmentally friendly he is, not much water was used compared to regular car washes.
Thanks Willard!

Willard came to my house to detail my car this morning. He showed up a few minutes early, got done on time, and did a great job. He got all the dog hair, dirt, dust and leaves out of the interior and the outside looks great too. My car hasn’t looked this good since I brought it home from the dealer. I had it detailed before the end of lease inspection. The inspector showed up and said this won’t take long, the car is in great shape. He wouldn’t have said that if he saw it before Willard worked his magic.

Had a great experience with Magic Hands today! Willard showed up at my apartment 30 minutes after requesting service. He worked on my vehicle for almost 3 hours and left it looking great! Love that he conserves water in his process and uses Eco-​friendly supplies. I paid in cash (he also accepts check) and he was on his way! Great mobile service, would definitely recommend.

I wish there were more stars to give. Willard responded promptly to my online inquiry, texted when he was on his way, showed up promptly and handled everything professionally and efficiently. It was pouring rain for part of the time he was working, and you wouldn’t have guessed it to see the end result. My father’s car had been neglected for literally years and looked pretty horrible inside, and Willard truly achieved magic with his hard work and efforts. Furthermore, he barely used any water, and I’m not even sure how he accomplished this. Willard was also a pleasure to do business with. I can’t sing his praises highly enough.

I called early this (Monday) morning to see if there was any availability. My car had throw up in the back seat and I could NOT wait for another day to pass. Fortunately, Willard was able to fit me into his schedule. He drove to my work and performed absolute magic. The smell is gone and my car looks brand new inside and out. Even some old stains on my tan seats are gone! I will definitely contact him again and refer him to others. Did I mention that it’s 82 degrees outside in Palo Alto today? I am so grateful for all his hard work and also love supporting a local business. I’m telling you, he put in some major work!

Willard, cleaned my car in record time. It was amazing how he was able to get all of the dog hair out of my car. I have two 60lb furry dogs who shed a lot. He was also able to clean the car seats which were a mess! Chocolate and doggie muddy footprints. He was courteous and professional. I will definitely use him again.

I have an old 1996 Toyota Camry that has been passed down through the generations, to college and back. We were so pleased with its transformation we had him do our other car, the next day! Wonderful work and honestly one of the best auto detail jobs I have seen in a while. Did I mention eco-​friendly too, as he didn’t use much water.

THEY DO NOT ACCEPT CREDIT CARD. Considering the minimum charge for service is $ 99, Magic Hands may want to consider using Square or something similar.
TL;DR: Willard became angry and unprofessional because he was running late for reasons of his own doing. Became more upset when he was held up further because he does not accept credit cards and had to wait ~10 more minutes for a check. Did not communicate payment options in correspondence, nor is this information available on website/​yelp. Was disruptive, towards coworkers, consultants, and client.
The only reason Magic Hands is not getting one star is because the truck is clean. Maybe this was a very very bad day for him, but service was abysmal.
I booked a standard package for noon to get the company car’s interior cleaned. Provided business location and phone number. Willard called at 12:20 and says he’ll be there in 5 minutes. No problem. Willard offered me a premium option (website estimates an extra hour for this package), and for $ 20 more, I went for it. I went back into the office to work, and ended up in the back of the building. I’m found some time later by a coworker telling me there’s an unhappy man outside looking for me. That unhappy man was Willard.
Willard was running late for another appointment and wanted to get paid so he can leave. He made that very clear to me, coworkers and consultants who were in a meeting nearby, as well as the client in the lobby. I offer to pay with credit card. Credit card not accepted, cash and checks only. Unfortunately, office manager is the only one who writes checks, and she was out, wouldn’t be back for another 10 – 15 minutes. Willard loses it.
Tells me the truck is now beautiful (indeed, he did a good job), and he needs to get paid so he can leave for his next job for which he is late. I sympathize, but why did you offer me a premium package knowing this package takes more time, when you were already late to mine, and you had one more appointment?
An off comment about not knowing we were a business, even though I used «business» in my email to him and used my professional email signature. Mentions he prefers to talk to his clients so he can go over details such as payment type, even though our only phone conversation was of him telling me he’d be late. Another off comment about being grouchy because he hasn’t eaten all day. If you needed a lunch break, again, why did you offer the premium package?
Manager returns and I’m waiting for him to get off his phone so I can confirm cost and payee info. He tells his client it’s not his fault he’s running late. Oh, it is 100% your fault, buddy.

Willard called me the next day, came by in the morning and since I had to get to work I just left him with my car to do his magic. Came home to a new car! The inside is cleaner that I’ve seen it in years, and I am so happy to commute in my little POS car now on the daily. Thank you!

Willard is the man. Shows up on time, does an amazing job on your car. You can simply leave your car in your office parking lot or in your carport at home — he comes to you. Highest recommendation!

Outstanding expert work. Came to our home to work on 2 cars. Willard and Charlotte are a great team. Love their use of eco-​friendly cleaning products and frugal use of water.

Amazing attention to detail and a full transformation back to a super clean car! Willard replied to my Unilocal request and promptly called up to set the cleaning in motion. Quick, professional and even resourceful when it came to tight parking quarters on a hot day. Job well done!

Willard did an incredible job on my car. He showed up at my house in the morning, I gave him my keys, I took a nap and next thing I knew he was done and my car looked brand new! I don’t know a lot about car detailing, but I thought it was affordable and very efficient.

Willard came by to detail my car the day after I called him. He showed up on time and did a great job getting my car looking like new again. It’s pretty amazing that he does it with only a 2 gallons of water. Plus he uses only Eco-​friendly cleaning supplies and gets into crevices and areas that often get overlooked.
Will definitely use him again!

We got the ‘standard’ service on our car. Willard was a few minutes early and put a TON of work into polishing up the car, which ended up involving tree sap and bird dropping removal, car seat stain removal, and a thorough vaccuuming and buffing. Though his website says standard service usually takes two hours, he put in three, and we gave him a good tip for an excellent job. He really puts a lot of elbow grease into his work, and it shows! The car is spotless. And the price really can’t be beat. Best of all, he comes to you — it’s crazy convenient! I’d like to have him come every month to keep the car in tip-​top shape.

Willard came by to detail my car and I have to say that he did a much better job than the places you have to take your car to. He came to my house on time. And the best part his — he used just barely 2 gallons of water to clean my entire car and shampoo the carpets! He uses Eco and green products as well. Very professional and pleasant.
We will definitely use his services again! Truly Magic Hands!

Great service and great work! Willard came to us and cleaned out old car to make it look new. He was on time and communicative. He was extremely self-​sufficient and was able to do everything on his own needing nothing but an outlet. He did a great job and I would highly recommend him if you need a car cleaning and/​or detail.

A great service! Willard comes to you and does an excellent job, for a reasonable price.

No need to look further. Willard at Magic Hands should be your first and final stop for car detailing.
1. It was totally mobile. Willard came to me. He told me I just needed an electrical outlet. He’ll come to your work, school, home – wherever.
2. It was environmentally (read: drought) friendly! Willard used under 2 gallons of water on my car. He’s really proud of his basically waterless carwash.
3. This service was so reasonably priced. Willard offered me various packages, but I went with the works. If you’ve ever looked for detailing in this area, packages start and end much higher than what Magic Hands offers. At this price, I can get my car done more regularly.
4. Willard was friendly, flexible, and reliable. He was easy to communicate and schedule with, and totally professional on site. He stuck to his deadline, but didn’t skimp on service.
5. The service was excellent. Bottom line: my car looked new.

First, for background, I have 2 young kids and an 80 pound Labrador/​Rhodesian Ridgeback dog who sheds a lot. Thus, I knew it would be challenging after I scheduled an appointment with Willard to detail both our SUVs (with light gray interiors!) that haven’t been cleaned inside for years. When I went to remove the carseats and floor protectors before he worked his magic, I could see what looked like an inch of dog fur plus sticky residue from melted ice cream (and who knows what else my kids have snacked on in the car). This is really stubborn/​sticky dog fur that I had unsuccessfully tried to vacuum up myself with a dustbuster a few months ago before I gave up. It was quite embarrassing but Willard was very gracious about the mess!
Willard came to my home and worked from before 9 am (he was early!) until nearly 4 pm to do the full works on both SUVs. This was also during a major heat wave, so it was over 90 degrees outside, resulting in intense heat. I felt terrible about scheduling it for a day with such unusually hot weather – I had thought we would have mild temperatures in the low 70s in early June! I repeatedly went outside to check on him, urging him to drink more cold water and stay hydrated as I had this terrible fear he’d pass out from the heat and exertion!
Despite the difficult working conditions, Willard was cheerful and thorough. He really did work his magic – our cars look brand new inside! My 12 year old SUV was gleaming inside and Willard managed to remove all the stains from the fabric seats! My husband’s 3 year old SUV also looked new, which is more impressive than it sounds because this is the car we use for all road trips (with the dog and kids!) and weekend errands. The leather seats looked like new and felt supple again!
Best of all is the fact that Willard uses eco-​friendly supplies. He uses a small bucket of water (I think 2 gallons total?) to wash a car, so his techniques are drought-​friendly and guilt-​free! Speaking of which, I should note that the beautiful exteriors on both cars were soon splattered after an unexpected rainstorm just a few days later. Given the fact that we are facing a severe drought, I figured it’s my way of giving back. Clearly, my getting both cars’ exteriors detailed (when we haven’t washed either car for almost a year or more!) was the most effective «rain dance» ever. Murphy’s Law, right?
Anyhow, I am still enjoying the beautifully detailed interiors. I think Willard must have applied something that resists dust because I used to have to wipe my dashboard controls at least once a week or so and I haven’t had to wipe it yet. I definitely recommend using Magic Hands!