The Birches

Wendy Frye, Director of The Birches, has been a godsend to my family. The Birches is a neighborhood home on a quiet cut-​de-​sac in midtown Palo Alto that’s been entirely retrofitted for ADA accessibility and enhanced security. Each private room is decorated thoughtfully, including cable TV, and any necessary medical equipment (hospital bed, oxygen, wheelchair/​walker, commode) ordered by the resident’s care team is accommodated. The common living space has a piano, «lift-​assist» recliners, a piano, and huge HDTV.
Meals at The Birches are all homemade from the finest organic ingredients and dietary restrictions are not a problem; three meals and three snacks per day are the norm. Each resident is given personal care including assistance bathing, dressing, and eating, if needed. Personal laundry is included. Daily time outside in good weather is always an option, whether in the lovely back yard garden or a walk/​roll around the block. Housepets (currently two small dogs and a cat) provide the kind of hominess not found at institutional facilities. Moreover, The Birches provides care and comfort for family and friends of residents in their care; they realize how difficult transitional situations can be and are thoughtful beyond belief to the resident’s loved ones and visitors.
Our family has had both parents, at different times, in residence at The Birches. They are that wonderful. I hope there’s a place like The Birches available when I or others in my family need equally superb residential care.

This facility has been our savior where our parents are concerned. Our dad was cared for three and a half years ago, and just yesterday our mom passed away at this facility. Wendy and her mother have to be the most caring, calm, loving people you could ever leave your loved one in the care of. The home is absolutely beautiful, homey, bright, and just a peaceful place to be. It is so welcoming. Mom had a beautiful private room with a window door and beautiful furniture. The gardens are beautifully kept. I can’t say enough about this place, it is just perfect.

After our father fell in his home on February 6^th, 2012, and broke his hip, we knew he would never live in that house again. It was not easy as he had loved that home for 46 years — half his life.
While he was receiving medical and rehabilitation services, we were looking for the best place for him. Happily, in March we found The Birches, and later that month be became a Birches resident.
I’ve been involved in many decisions in my life but none was more important than The Birches. My sisters and I, and my father, too, were tremendously grateful for his Birches time.
Dad received skilled care every single day and night, and more, he was loved and honored. As he frequently said, he was a lucky, lucky man.
The Birches — Wendy and Martha, and Rosie, Mercy, and Khin — will forever remain in our hearts.

My 88 yr old father was in need of assisted living. The home is immaculate and large. Beautiful garden with easy access. Safe neighborhood. The one on one attention that each resident is given is unmatched. Special needs are met, and the house has a feeling of warmth and family. I would highly recommend the Birches if you want your loved one to feel like they were at home. I wanted to move in immediately. :-)