First Class Shuttle, Inc

Great experience, easy travel. Really enjoyed this. I was nervous about being crowded into a small seat, but had plenty of room and easy going driver. Best way to get to Sacramento.

They left literally two minutes after 9am this morning, leaving my family member stranded.
I have had great experiences in the past. This is unexceptional. I do not know who is driving, but I will never use them again.

So glad that they are the only service in Redding to offer rides to SMF & SFO. Prices are reasonable and it’s nothing like feeling relaxed after a long day or night of traveling. They offer you water and free wi fi. It was very easy to communicate with First Class with getting a ride from Sac. Family, friends and I will continue to use First Class Shuttle.

First Class Shuttle is top notch. They offer great services with awesome amenities. I love the fact that I can relax on the way to or from SMF, not worry about traffic, and they have great drivers who care about everyone on that shuttle. I love the free WiFi so I can do some work on the way down to SMF. I would recommend this shuttle service to everyone I know because they really are First Class all the way! Thanks First Class for you service for the Redding area.

I have taken the shuttle from the Sacramento airport to Redding in addition from Redding to the Sacramento airport several times. The drivers have always been great and very courteous. Furthermore, their pricing is very reasonable. I would highly recommend First Class Shuttle.

I have taken 3 or 4 trips using First Class Shuttle since writing my first review. Every time things have gone very smoothly and I’m very pleased with their service.

I’ve used first class shuttle many times since they have opened. They continue to get better and better.
Their drivers are very hospitable and even offer bottled waters for the ride. They drive you from Oxford Suites to your terminal. They also offer different pick up spots along the way as well. And if you need to stop along the way, the driver will gladly stop.
This business is professional and I highly recommend it!

I cannot begin to say enough positive things about the «First Class Shuttle» after using them for the very first time. My sister– in –law used the shuttle this past week and it could not have been better. When my wife made the reservation she indicated her sister was suffering the after effects of chemo and may need some assistance. This information was passed onto the driver Jarred as when I approached him at the hotel in Redding he asked if he should arrange any special assistance for my wife’s sister when they arrived at Sacramento Airport. Just can’t say enough about the communication between the front office and the driver.
If the above was not enough, the van was sparkling clean and left promptly at 9:00 AM as advertised. Thank you Jarred for being so kind and compassionate in taking such good care of our loved one.

We have used First Class many times and absolutely LOVE it! They are dependable and safe which are our two big requirements. An added nice touch is bottled water and little chocolate bars: two of the needs of travelers of a little sugar and water.

Very satisfied with the service. Love the new online reservation system and am so happy to have an economical, convenient way to get to the Sacramento Airport.

What a wonderful company!
For anyone who travels between Sac and Redding regularly, you know how lucky we are to have this long awaited service. It is so much more convenient than renting a car – and much more affordable.
They are very professional and have excellent customer service. The van was very clean and professional, as was the driver. The drive between Redding and Sacramento was very pleasant and stress-​free (much easier than driving myself and dealing with the rental car).
I will definitely use this service again and again!

A great service but customer service on the phone and reservation area is extremely deficient. The drivers are cordial and accommodating as well as clean and prompt.
I called for a reservation on Monday at noon for a Wednesday trip to SMF. The receptionist called back at 10 am on Tuesday and informed me that the van was full and not available. I asked about other options and was told «i am sorry». I was able to make other arrangements. I called back and asked to be refunded for the ticket and was charged the higher rate for a one way ticket.
I was most disappointed by the slow response in returning a phone call. If they were full they could have called immediately and i could then have made different flight arrangements. Kim, the receptionist, believes that calling back the next business day when they do not have capacity is EXCELLENT customer service.