Fuller’s Car Wash of Palos

These people do a beautiful job! Customer service desk to all the people! Getting it cleaned first time after the winter ! What a treat for my baby!

My email to management:
«As a follow up to my visit today (not sure if you are the gentleman who I spoke to), I am really disappointed at the crummy service I received today. Not only did the young man (white kid with blonde hair) who was drying my car, place his his spray bottle on my hood, he breaks my rear washer blade holder. I also really appreciated him picking up my blade from the floor, looking around and replacing it without telling anyone.
As mentioned to whoever I complained to, I can front the cost to repair my own washer since I know that I enter a car wash at my own risk, also I do not want to take my 2015 Mercedes Benz to „his guy“ to get a repair. I just want to share my experience so that you can train your employees better.
I drive from Burbank to wash my car at this specific Fuller because — up until today — this was the only car wash I trusted. Just wanted to let someone know the quality of work being done at this Fullers. As a side note, I was not the only one complaining that day about the service I received.»

Completely Agree with most of the 1 star ratings, this place has terrible service! Also, the wash isn’t that good and the dryer is even worse than the terrible service!
Once I was stuck in line when their wash had a problem and the guy said it would be working in 5 mins. 10 mins. after that, I asked how long and he said soon –or– I could get out of line and he’d give me a free wash. I said I needed to get out because I had a scheduled call to be on. Then he walked away to check on the wash issue again… So I called over another guy and told him I had to go. They finally got me out of line (I was only the 4^th car, so it wasn’t a big deal) then he asks me which wash I got?! Really?!? All that wasted time and inconvenience, because of your broken wash and I get the same wash I paid for!!! What happened to the free wash YOU offered?! You’re not even going to add services or any upgrade?
That’s the type of terrible service you can expect here… Do yourself a favor and go somewhere else, anywhere else!

The fast pass I pay monthly for rarely works. Waiting 5 minutes for attendant. Dryers aren’t very good.

Can’t comment on the wash yet, my car’s not even out. I’m writing this review because I asked for the full service $ 17 wash and was handed a receipt for a super wash for $ 25. I walked it to the cashier and asked what the difference even was. It’s a (machine spray) wheel cleaner and undercarriage wash. It’s summer. I told the cashier I wanted the full, like I asked, and was told it was too late. What a scam.
I don’t so much care about the $ 8. I tip $ 10 or so anyway, but to be charged without my consent is BS.

Went to Fullers the other day to get my VW washed. Bought the 24.95 cleaning package. Got out of the car and the attendant too the car. Everything was going fine UNTIL the wash was over and the car was dry, I got into the car and noticed that the drivers side windshield wiper was missing. Called over the attendant and he said it was missing before I got there. Yeah right! I’ve got rain sensing wipers and the attendant who took my car did not shut them off. Needless to say the one wiper is in Fullers hell! After we went around and around about the wiper. the pit boss told me that there is a sign out front that states they are not responsible for wipers and loose parts.
I asked to speak to the boss, they told me it was Ken, but he was too busy to deal with this. He instructed his pit boss to deal with me. They offered me a free $ 10.00 wash. It’s very convenient that have a Fullers oil change and wiper store right across the street. Another 25.00 later for a new wiper and I wasn’t happy with the Fullers service.
Now, I spend or 400.00 a year getting two cars spring detailed every year and another 300 – 400 a year in car cleaning for both cars.
I AM VERY DISSAPOINTED WITH FULLERS FOR THEIR LACK OF CUSTOMER ATTENTION AND SERVICE.
Therefore, I am never going to use Fuller’s AGAIN! I will pay the few extra dollars and have my cars hand washed from now on. Too bad Fullers, you lost a valuable client and customer. Shame on you!

Yeh just stay away if you actually care about your car. It’s very similar to just leaving your car outside during the rain.

Used to be awesome but for second time recently, my car was not put into the conveyor system correctly. This time I told the guy it didn’t feel like my car was secure and he assured me it was. Just like last time, my car hopped out of the conveyor mid wash cycle.
Last time they stopped the machine but this time they didn’t even notice. But I sure as heck noticed that the car that was loaded after mine was suddenly right on my bumper. They have grown complacent and disinterested in their customers’ vehicles. I’ve been going here twenty years because it was good… now I will go elsewhere as I can’t afford to have my car damaged by these people. Spoke to a few friends about it and was shocked to learn that it’s been happening to them recently too. Wake up Fullers! Your staff isn’t paying attention!

Paid for the full service ultimate… literally nothing on the interior was touched. The guy tried to tell me they do not ‘detail’. Nothing on the inside was touched… A candy wrapper was still on the floor.
The $ 5 car wash may be acceptable but my toddler could wash the inside of my vehicle better than was done today.
The exterior was good so at least that was nice but I think that could have been done for $ 5 vs the ultimate package.

Paid for my mats to be shampooed… not done, had to ask. Vacuum job was horrible. Don’t pay to have the inside cleaned, waste of money. Use the free vacuums and do it right yourself. Almost nothing was wiped down on the inside, i had to do it all again when i got home. All the windows were streaked on the inside and still partly dirty on the outside. The exterior wash was for $ 10 I the only thing i will get done there in the future, if I’m in a pinch for a wash. Otherwise ill take my $ 35 bucks elsewhere in the future.

Fullers is a little on the pricey side, but they do a great job inside and outside of your car. I always have my dog in the car and I love that little furry guy but he sheds enough hair in there to make a whole other dog. The guy’s at Fullers are always really good about vacuuming the interior out and you couldn’t even tell I had a furball in there at all.

Drove down from Wisconsin for Christmas and the car was filthy. This place is only 5 minutes from family, so we ran the car through the express wash with the blower at the end. For $ 9, it was a pretty good deal and the car looks smashing for the holidays!

Absolutely Horrible experience. Wish there was a zero star option. Not only did they fail to wash the car properly TWICE (had to take it back because it looked like garbage), they failed to wash the wheels (I paid for that service). On top of it all, they destroyed a sign for our business which was on the car and decided not to tell us about it. When asked what happened to it, they responded «what sign?» as if they couldn’t see it on my drivers door. It was in the garbage ripped in half. They come out and say, oops, sorry about that! Like it was no big deal. Pathetic. I will never go there again and neither should you.

Full service is the way to go. They don’t pay a lot of attention to detail but if you don’t want to wash the inside of your windows vacuum all the nooks and crannies, this is the place to go. Plan on spending at least 20 mins for full service. If you do the express wash, they offer free vacuums. Either way you go, it’s not to bad. A little pricey but worth it.

Good and quick car wash. I usually rotate between $ 3 or $ 5 wash. Been using it for few years. No complaints.

Pretty good car washes. I always get the $ 5 wash and it does a great job cleaning the car. Every time I’m in the area I get my car washed. I also like the fact that they have free vacuums. I mean come on. You can’t beat that. I never get their full service though. I have my own hands and garage to do it myself.

ZERO stars, not one. Too bad we can’t rate negative stars.
This place is terrible. I paid $ 9 and my car wasn’t even cleaned. There was dirt in various areas of the car. I had specifically paid extra for the tire cleaning part, and that did a horrible job. My tires were just as dirty as when they went in. I clean my car every 3 weeks, so it’s not like it had a lot of build up!
The worst part is what happened when I went to complain to the owner (Ken Fuller). One reviewer referred to him as the cowboy hat man. He came out to my car and I told him how disappointed I was for paying $ 9 for a wash, when I could have gotten the same results (without the heated dry… the other stuff added in for the extra money is not noticeable when you clean your car often) for $ 3.
He argued with me for awhile saying «what you see is what you get» and as I was walking away, he said «This is America».
REALLY?! I had absolutely no idea that this was America. Not only am I American, I pay my taxes, I contribute to the economy and I love it here. I AM AMERICAN.
I turned back around and walked towards him explaining that «Yes, I understand this is America. And I also understand that you are a terrible businessman who is racist. You can expect to never see my business here or any other of the Fuller’s your family owns.»
How can people like this expect to run a business? We as consumers, empower them. To Ken Fuller, I was just one customer out of his thousands that contribute to his profit. Therefore, he had no desire to treat me with respect. Proclaiming that «This is America»? Racist.
I’m sorry I’m not a cowboy like you Ken. My apologies.

Love the 3 dollar car washes and the free vacuums. The location is good and I rarely have to wait in line. Fuller’s is great for a quick wash.

$ 3 Car Wash is AWESOME!!! You drive it through yourself and vacuum your own car for free.
If you opt for the full-​service, expect to pay!
Do it yourself… same car wash and the blowers dry your car completely. Best around.

This place is on and off! And for the FULL SERVICE price I just don’t think it’s worth it.