Paradise Palms Inn

This place is being bulldozed in a few weeks. & this is good news in my opinion. The building is run down and dirty. The elevator sounds and looks like it’s falling apart. It smelled like urine the 5 days we were there. The staff is NOT friendly (except one maid). The continental breakfast is crap. We arrived an hour early and asked if our rooms were ready. The lady at the front desk said they would be soon so we walked around the dirty motel to take a look. I smiled at three employees and didn’t receive a smile back from any of them. We go back at 3:45 and the lady says both rooms are ready. We haul everything to the 4^th floor and to our surprise only one room was ready. The gentleman cleaning our room was very rude and we tried to explain the front desk said it was ready so we were sorry and we would wait in our friends room while he cleaned. Finally, at 4:18 our room was ready (18 minutes after check in time) and the room wasn’t even that clean when we got in there! The same trash that was outside on the ground in front of the hotel was there all week. The «Internet café» isn’t even open. Tiles are broken all over the place. When entering the lobby to get coffee front desk clerks should greet you. They sure don’t here! There was no employee looking over or refilling the «continental breakfast». One employee came in and got food while breakfast was going on and didn’t even use tongs to get his stale pastry. The smell of marijuana filled the air every night outside of the motel. The male bartender was rude and too interested in his boyfriend sitting at the bar than his other customers. I asked if they had draft beer and he rolled his eyes at me and just said «uh, NO!» I guess he was upset I interrupted his personal conversation. The parking lot is steep and small!
The pros:
Nice location to the beach, the waterfall pool, family movie every night at the rectangle pool, the pirate and mermaid that visit the pool at noon everyday, the freebies the pirate would hand out, on site laundry (with 3 washers and dryers), the maid that cleaned our room the only day we had it cleaned after check in did a wonderful job (compared to the gentleman that prepared it for us). The female bartender was wonderful! She was so nice. She even had a personal conversation with me (unlike the rude male bartender).

There were a few inconsistencies in what was listed on the Travelocity page and the reality of my family’s experience. I will not be staying here again and recommend others also consider alternative hotel options in the Panama City Beach area.
Parking entrance is steep and hard to exit
Pirate activity was actually just an audio track from a movie being played in the speakers by the pool area.
Room was clean, thankfully

I bought my reservation on
and could not get a refund. The elevators where dirty as well as the hallways and floors. My room had to 1 inch gap under the door leading to the outside. I was so afraid the a snake, bugs or even a rat could get in at night that I left. They could have been in there already. I stayed at another hotel that was away from the beach, but at least I could sleep at night. The place really needs a complete renovation, a cleaning and they would benefit from changing their name afterwards. If I would not have used
I may have been able to convince them to give me a refund.

We stopped here hoping for a cute, quaint hotel that was clean, but we’re extremely disappointed. My husband ended up killing roaches, beetles and a caterpillar during our 2 night stay. We also had a bunch of cracked tiles in the bathroom, a broken privacy curtain and the beds were pretty lumpy. It is out dated, and on the first floor it was pretty loud. We could hear conversations and yelling matches right outside our door all night. The only redeeming factor of this hotel would be the beach view.

Hard to find something bad to say about this hotel. Yes it’s an older structure however it is super clean and absolutely perfect for what you need at the beach. The staff are awesome and all over the place working their butts off. Housekeeping is so pleasant and friendly. Maintenance was super nice and funny and charming when he came to change the batteries in the smoke detector. Security walks around and makes me feel safe. Our room is clean and the linens fresh and the bathroom totally adequate for a weekend getaway. Free breakfast is terrific and wifi is free. Beach access is super easy and lots of room for all guests. Cool pools with a bar and a heated pool too. We would definitely recommend it. The from desk staff made check in so quick and easy and they were so friendly and accommodating.

This place is literally hell on earth, had to call maid service 4 times to get them to service our room i came during spring break and they know everyone is partying but they send maid service out to bang on your door at 8 am. when they finally do come they dont replace your sheets they just remake the dirty sandy sheets you already have, they also have moldy furniture, no refrigerator or microwave, a prison shower, and to top it all off for 5 nights it was around 1800 $. this place should burn to the ground. the rooms are non smoking but our room would reek of weed and they wouldnt do anything about it, i know its spring break but people would be bumping music til 5 am…5 AM!!! to top it all off when we tried to check out they made us go back to our room and clean it up… there was just a few bottles and two disposable coolers… THEY MADE US CLEAN UP FOR THE MAIDS, who are a bunch of lazy incompetent… but i digress, they made us clean up the room or theyd charge us $ 100. absolutely terrible hotel, it needs to burn or they need gordon ramsey to do an episode of hotel hell and smack the owner upside the head, I am making it my goal to review this sh*thole on every booking or review site so people know how god awful this place is, i say again, it needs to burn to the ground.

Ok. Fun the out side it may like a little run down but it makes for it with the beach view and the room set up. The location is great because it’s close to just about everything on the beach. You might as well say the is hotel is in the middle of the beach.

The view, the beds, the AC, and hot water were all great! The room, the staff, the amenities were adequate. The décor, the parking, the update of the bathroom and outdoor smell were all bad. The price is good for beach front. The signature waterfall pool had a constant music/​DJ that is not geared toward a family feel. IF YOU ARE A FAMILY, BOOK ON THE TOP TWO FLOORS. Noise and foot traffic on lowers floors is unbearable. All in all, it’s an okay stay for the money.

U get what u pay for. The décor is horrifying and we had issues w our key card BUT it was 99 bucks for a group of 4. It’s right on the beach!!! Lagoon pool area is super cute w a bar. Get the bucket of booze. Even has complimentary breakfast. They had a movie playing that night to watch outside at one of the pools.

The room was clean but run down and in need of paint and repairs. $ 156 for one night and Shriners were having a convention. They were VERY loud and drunk; as bad as spring breakers but with old women instead of hot college girls. So yeah ask if they are hosting any conventions before you book. Otherwise it’s on the beach and about 2 miles from a decent restaurant. So be ready to do some walking.

I am writing to detail my experience at Paradise Palms Inn from Saturday, March 29 to Monday, March 31, 2014. Upon returning to my room at approximately 8:00pm on Saturday evening, I found the door to my room to be open. My husband went into the room to check no one was inside. Immediately we called reception and requested to speak to the manager on duty. We explained the situation to the MOD and he asked if there was a person by the name of Holly also staying with us. I told him there was not and he informed us that due to an error at reception, our room was issued to another guest. Supposedly when Holly entered the room and found the room to already be occupied she returned to reception. The MOD informed us he had not made it in time up to our room to check on it. The MOD came to our room to speak with us and his attitude was unsympathetic and unconcerned. In addition, upon attempting to return to our room the next afternoon we realized our room keys had been deactivated since Holly’s keys had been activated the previous day.
I am appalled with our experience at Paradise Palms. Despite being compensated for 15% of our stay, our treatment was unacceptable. Our safety was compromised; there were dozens of intoxicated «spring breakers» at the hotel that could have entered our room. Thankfully nothing was missing while our door was left open for an indefinite amount of time. I also believe the MOD intended to deceive us. He stated on the telephone, «I was on my way up as you called.» I believe he intended to check that Holly left the room so that we did not know anyone had entered our room. I have never had such a negative experience in a hotel.

The rooms in this hotel are old and very much outdated. That can be dealt with, but our door barely closed as well.
The kicker though was that the front desk actually checked someone else into our room the first night we were there while we were out. That person got a key and went into our room! Luckily they saw it was taken and left without stealing anything but didn’t close the door completely! Our room was OPEN for over 3 hours while we were out. We came back to it and told management. The manager came up and didn’t really care. Apologized half heartedly and said it was a human error. Our safety and privacy was completely out the window and all he did was give us 15% off. UNACCEPTABLE

This is not to say that it’s a four star hotel, but it is a nice little place. You get what you pay for and they don’t try to screw you. It’s beach front and staff is friendly. No cockroaches and a quaint breakfast, but it gets the job done!

Paradise Palms is better than I expected. My son and I came last minute and I looked for the «best» cheap hotel.
Upon walking in the lobby, I wondered if we would come out alive! I am glad we didn’t have to go in the lobby again (well, at least past the koi pond).
The room was standard beachfront motel. 2 queen beds, thin blankets, tile floor. The bathroom was tiny and the fan could wake a dead person.
The room was very functional for the 2 of us as we only slept here. Small fridge and microwave made lunch easy.
The pool was closed for 3 days while we were here with no notice… not a huge deal as we went to the beach or the Day’s Inn pool next door.
The continental breakfast was a surprise as I didn’t realize it was offered until we checked in. Basic CB (sans the fruit/​bagels).
The worst part about the hotel was the red ants in our room. They seemed to keep I themselves. I don’t hold this against the hotel as they are a problem near the beach.
I would stay here again, but another poopy looking hotel has my eye on it for next time!

My husband and I take our 5 year old to the beach a lot. We love the beach and we love beachfront hotels only. This has got to be the worst hotel we’ve ever stayed… considering I don’t always believe «you get what you pay for» because I love shopping for a good deal & we’ve always stayed at places that were still nice… so I would say this place could be a whole lot better for the price.
The only good thing about the place is that it’s on the beach and all the rooms have ocean views.
When we walked in I noticed the smoke alarm hanging off the wall by its cords. (Don’t know if it was in working order.) We had trouble trying to get the two lamps in the room turned on… we only got one to work. There was no daily house cleaning service that I noticed. they only cleaned vacant rooms. I sat down at the desk and started feeling itchy and my legs felt moist and realized the chair was damp and molded which was absolutely disgusting. The shower had to be the absolute worst bc neither of the nobs indicated which is cold or hot… yeah common sense the right would be cold and the left hot… but it was rather confusing when you get the right temperature for like 5 mins and then after that the water changes from scorching hot to freezing cold all on its own for the remainder of your shower… and neither nobs seemed to make any significant changes. So I was pretty aggravated bc I’m washing my 5 yr old and couldn’t control the temperature of the water. The bath tub had yellow water stains and looked old. The room décor wasn’t too bad but then again who cares about décor when the entire place is a complete dump.
The complimentary breakfast was okay nothing too impressive. We had two types of cereal, whole/​nonfat milk, orange/​apple juice, mini muffins, microwaveable sausage biscuits, and toast. Disappointed there wasn’t any fruit.
Out of the 3 – 4 front desk receptionists… there was one man that was particularly unfriendly. It’s common courtesy to smile and say hi to guests especially when they come in saying hi and smiling. But he always just looked at me with a dumb look on his face… didn’t offer any smiles… or friendly communication. I don’t know if he was hispanic or indian but he had brown skin and curly hair…
Anyways.thank God we only stayed here for 2 nights bc any longer I would’ve definitely changed hotels.

Only reason I’m giving this hotel 2 stars is because yes it’s cheap (get what you pay for) and its on the beach. Lets start first by the hotel staff must think their towels are gold because you will only get maybe 2 – 3 a day (we have 3 kids) unless you call front desk multiple times to ask/​beg for more.
Second we got locked out of our room. Also got locked in the room for more than 5 minutes. Yes locked in the room. Locks are electric and we could not turn the handle or get out of the room until the lock reset. Talk about a HUGE fire hazard!
Third we lived without A/​C for one night and day. Did I mention we were on the beach in July IN Florida? Not good!
Rooms are way out dated and nothing at all fancy. You get what you pay for.
After all of this spoke with manager about a discount or refund because we would have rather slept in the car than spend another night with no A/​C. They basically told us to go jump off a bridge. Nice!
Pass on this hotel for sure trust me!

the sheets and deco are a bit old school. the stucco pattern thats all over the ceiling carries into the rooms. not flattering. we saw a roach in the room. the bathroom and room wasn’t impressive.
there are limited to no outlets and one came out of the socket! the front and patio doors are not great but there are double locks. they provide 2 conditioning shampoos and 2 soaps. theres a fridge in the room. hair dryer also. tv and dresser. the wifi signal and cell signals are terrible!
if the room is of no importance to you because you will be spending your 20 hours outside then this is the place for you. It’s a beach front hotel so it is what it is. There are grander places if you are willing to, of course, fork out some more.