Baskin-Robbins 31 Ice Cream Stores

Horrible service! I called before driving over and was told they close at 10pm on a Sat night by one of the employees that works there. I called at 9:49 and was there within minutes of my call at 9:52 and they had already closed the door. Thanks for making me waste my gas and closing before the established time. Pretty annoying

Terrible customer service. I understand a job isn’t always the best but pleAse no need to be rude. Like I mentioned yesterday I asked a simple question and the answer was I don’t know at the moment. I mean I didn’t ask a million questions. Anyway that’s why I rate 1star if I could .5 of a star

Keith’s the man

Customer service here is superb! Plus they have STRAWBERRY SHORTCAKE in right now mmmmm… my favorite.

I came in the other day with only one thing in mind: Root Beer Float.
I looked over the menu at least twice and didn’t see it on there so when the nice girl behind the counter asked «Can I help you?» I asked her if I could get a Root Beer Float. She turned around and asked her co-​worker who was busy making a milk shake and looked at me and said «Yes.»
I chose a medium cup.
«What kind of ice cream?»
–Vanilla, please.
«We’re all out of vanilla ice cream.»
–I walk over to where the vanilla is and yes, they’re all out.
«We have vanilla frozen yogurt, is that okay?»
–Sure
«What kind of soda?»
–Uhh, root beer, please.
I guess they don’t get too many customers asking for floats.
«Your total is $ 4.99»
Five bucks for a bottle of mug root beer and a couple of scoops of ice cream? Eek!
Overpriced if you ask me. Friendly doe eyed service though.

Their store sign really shows off at night! I was wanting to do ice cream night with my family. I could have gone to other places but to tell you the truth, couldn’t resist the sign :)
Went in, the guy on duty was nice. Three or so minutes later I walked out with a pint of «heartbreak healer» and pink spoons to share.

Snuggled between a Marijuana dispensary and a ghetto liquor store is this BR location. Panorama city can get a lil seedy and this strip mall does have its share of hood denizens always lurking about. There is the mentally ill man that stands in front of Winchells and talks to his reflection. There is the handicap homeless man that sits on the ground in front of the check cashing place with his change cup always thrust out in anticipation of a donation. There is the garden variety macho types that zoom in and out of the liquor store with their refill of intoxicants… and then there is the Baskin Robbins… a colorful lil oasis in this gray palette of a neighborhood. I love that they offer fat free, dairy free no sugar added versions of their most popular flavors. That is the reason I brave the neighborhood (I live up the block) and indulge myself every so often… nothing to rave about but if you like to grab a scoop of a tasty cold delight without the caloric back-​kick of their full flavored classics, hit this spot and cut a few cals off of your frozen treat. Just remember to tip the homeless man as you step over him on your way back to your car…