Hammer Insurance Services

Don’t ever even try to a renter’s insurance with these people. They provide horrible deals and you can’t get your full refund back.

Horrible customer service. Nancy helped me with a homeowners quote and couldn’t even explain the coverage and she is supposed to be the manager. How am I supposed to trust this folks?! They’re not even license to sell insurance. Stay away. Will rather deal with farmers.

I’m not a happy or satisfied customer, I came here in February to start a new policy here and every single month there has been an «issue» with my insurance. I’m constantly getting cancellation notices because my payment is late or not submitted but the thing is, I signed up for automatic payment! The money is there and waiting to be charged and still I get conned out of the 30 dollar late fee because of their mistake. So far I’ve paid $ 90 of fees when the mistake is on their side. I was informed to go to my bank and get some sort of proof that the money was there the day of payment. Who seriously has time to be going every month to get the proof? Not me! The customer service hotline really had no knowledge about the issue and how it can be fixed. After being placed on hold 6 times I ended up where I started and even more annoyed with them. I’m done with this company and I advise anyone to think twice before getting these fees taken for their stupidity. And the one star is because I can’t give half a star and the half will just be for nancy because she was nice when I opened the policy. Thanks for continuous headaches