The Hardware Center Inc

This is the place to go when you have a home project. Knowledgeable staff always ready to help. No more Big Box guys for me.

In my opinion, the management and staff of the Hardware Center are incompetent. Let me tell you my story. I have been dealing with the Hardware Center for over 40 years. Years of good service were just wiped away by these recent actions. My daughter brought her screen door to be repaired. The screen door was supposed to be repaired and returned. A simple process. However, my daughter’s screen door was lost by the Hardware Center and they absolutely refuse to replace the door. Instead, they are trying to craft a position that the lost door is somehow my daughter’s «fault». Do not do business with the Hardware Center

Awesome store! Needed a snowblower — went in on Monday and they were out of them/​but greg ordered me one– and delivered it to my house wed afternoon before this last storm! And taught my husband and me how to use it. Great service to their customers!

We have been there a few times looking for tools we need for the house. It’s not just closer to where we live, but also cheaper than those big stores (e.g., Home Depot) on some of the things, for example, outlet covers.
People work there are super helpful. We have got paint brushed from there, also outlet covers, wrenches, pipe tapes, garden gloves and some other tools. They do offer some sort of customer shopping card, but we haven’t bothered to figure out what it entails.
Definitely a great local mom and pop hardware store worth to shop at!

There are very few stores like this anymore! I’ve lived in Paoli for the past 40 years and hardly a week goes by that I don’t visit the ‘Hardware Center.’ This is the closest thing to an old ‘general store’ that you’ll find. They carry everything from hardware to toys, produce (the best fresh tomatoes and corn in the area), candy, greeting cards — well, you get the idea. If their friendly staff can’t find what you want they’ll either get it for you or suggest where you might find it. It’s a one-​of-​a-​kind store that’s very refreshing in these days of big box/​little attention retailers.

I would have to agree with all of the other comments. Every time I walk into the store I am greeted with a friendly smile and I have always been able to find what I need. And if I need assistance there is always more than one person willing to guide me around the store. We need more of these stores. A smile can go a long way, in addition to the great products and service.
They also have a GREAT toy store on the second floor. It is perfect for those last minute gifts that I always seem to be needing for my son’s friends. I can also get in and out without having to walk miles up and down toy aisles.

I’m a fan… great service & lots of employees roaming the aisles, always ready to assist you (unlike Home Depot or Lowe’s). As noted earlier, the second floor is a surprise — a toy store with a wide range of games, toys, bikes etc as well as some unique items.
In the basement level is the garden center which in October turns into a pretty good Christmas store with all the stuff you;d expect and more.
I always want to support the smaller establishments; although this is place is an ACE hardware it really has the feel of a small town hardware store. One guy remembered me (& what I purchased) from a visit I made almost 2 weeks earlier. Good stuff.
It’s the service that really sets this place apart — many of the employees there are older & very helpful; the younger dudes working the counter sometimes seem too bored to be working there, but I suppose that’s a standard M.O. for a 17 year old who is always trying to act cool.

Smile, I moved into the Paoli area in 1989 and being a DIY’er we needed something from the hardware store almost every 5 minutes the first few days. It was a pain in the neck trying to run to the big Home Depot and run down the aisles. So we found the local Mom and Pop store.
Paoli Hardware — in the shopping center near us. You walk in and you’re greeted with
«What can I help you find today?» It really took me aback coming from New York, believe me. Well after the first few times of going back in and out, I was having conversations with the lone female employee that they had on the first floor hardware section about which framazam was better than the other.
If you live in this area you’ll find that this is a very nice hardware store.
They’ve gone over to the Ace Hardware line, so they carry kitchen ware stuff, gift ware, etc.
And yes they do have an excellent toy section upstairs, thank G-​d my children are grown.
And if you need gardening stuff you go downstairs or you can pick up your perennials or annuals outside during the summer.
I sometimes go in just say hello and browse if I’m walking past. Over the years they get to know your face, your kids and smile, even your dogs.

They have practically one of everything at this hardware store. And unlike the big box stores, they have real people who actually can help. And by «help» I mean that they actually take you to the aisle, talk to you about what you need, and offer suggestions on how to do it. It’s a real throwback to the good old days of hardware stores.
And today, they had fresh tomatoes for sale in the front of the store. As another writer said, there are 3 floors. The top floor is a kiddie wonderland with lots of toys. And the basement is filled with gardening and patio equipment.
Look at Paoli Hardware before you run off to the big box. My guess is – and I don’t know how this works — they’ll have it.