Nelson Scott C DPM

If I could give zero stars I would. I busted my ankle near Xmas time 2015. I did the usual, RICE, and toughed it out for about a week. Couldn’t stand the pain, went to the ER. X Ray found no fracture. I was told to follow up with my primary care doctor. The primary care dr said I probably tore the major ligaments. Sent me to Physical Therapy. PT helped but after a total of 3 months of being in constant pain and the ankle always swollen, I pushed for a specialist. The insurance sent me to Dr Scott Nelson. I should have done some prior research but was anxious to get some relief for my ankle. His staff insisted that I get the X-​ray (their computer system couldn’t access my X-​Ray from Bellevue Medical Center).
I visited the Papillion office in late March with my X-​ray I had obtained and filed out paperwork. It was a tiny office-​most of the waiting area filled with senior citizens (I’m 33 yrs old) and most were complaining. That should have been my foreshadowing which I didn’t pick up on at the time. Dr Nelson was 30 min late and didn’t apologize for being late. He barely looked at my ankle or wanted to hear «how it happened.» He wanted an MRI. I emphasized the pain but he refused to prescribe any «narcotics.» This took his staff 3 plus weeks to get scheduled. They weren’t answering phones and when they did I realized this was a new location for him. One week it took 3 days for my call to be returned. The hospital where they chose to have me go for my MRI had called the morning of my MRI and said his office filled out the forms incorrectly and if not fixed I’d be charged for the procedure. The paperwork fixed. I then tried to schedule a follow up appoint to see what Dr Nelson concluded from the MRI. Once again, getting ahold of the staff was troublesome. I said I’d be willing to drive the extra 30 min to go to his West Omaha office just to book the appointment. The office was much bigger (several doctors must share the space). However, once again, Dr Nelson was 30 min late. Once again, there were no apologies. He couldn’t figure out the computer system or how to bring up the MRI image. He didn’t want to look at my ankle. He was still unwilling to prescribe anything. He wanted to go the route of a cortisone shot. I told him I’d had them in the past and they just cover up the pain and it seems like a «band aide» type fix. He wouldn’t budge. He didn’t have any other ideas. He said it wasn’t «chronic» so not to do surgery yet. So how many months would you like me to be in pain before it’s considered chronic? He didn’t answer. My husband wanted me to try the cortisone shot. So, once again sent to The hospital. More scheduling. More hassle. Once there the hospital staff had realized Dr Nelson’s staff had filled out the paperwork incorrectly. I was to get my ankle NOT a «hand» which was circled and would be a different dosage. The hospital had to call the office. More hassle. More wait. My ankle is severely swollen and still in pain.
Please do your research! In my opinion, Dr Scott Nelson or his staff won’t take care of you. There is zero compassion.