Best Western Plus Revere Inn & Suites

When making reservation for a specific room due to my moms health it was a struggle and upper management made me feel un comfortable for trying to make these areangements. Not friendly at all. Almost wanted cancel my reservations. Hoping when i get there that there attitude is adjusted.

This was unfortunately one of the worst hotels I have ever stayed at. Upon check in, we were greeted with front counter staff who refused to smile or greet us politely. The room was small, beds were uncomfortable, showers not clean, and barely anywhere to park. I’ve stayed in Lancaster plenty of times but this will be the last time we ever stay here, let alone a best western.

I stayed here for one night. The room was clean, but it was dated. The bed was old and my back was killing me the next morning. The coffee maker in my room was broken, but there was fresh coffee in the lobby 24 hours. There was a fresh breakfast provided for the guests. There were premium channels provided too.

We had booked one night stay at this hotel. We did not arrive until 8:00 p.m. and we had a lot if luggage. When we checked in our room was ready, but we were told we were in a building on the second floor with NO elevator.
We explained to the girl behind the desk that we were unable to carry our luggage upstairs, she looked and said she could up grade us to a suite, at a additional charge, in a building that had an elevator.
A long story short, i asked to talk to a manger, Jim was his name. He was very nice and of course he took care if us at no charge. To me this is just good customer service!
The hotel was clean and comfy, no extra frills. They had a nice breakfast and coffee 24 hours a day.
If you book your hotel thru a 3 party (Expedia priceline) I would recommend calling the hotel to make sure you are in a room that will accommodate you.

Great clean place to stay. Feels nicer than other BW’s I’ve been to. Beautiful but homey entryway, clean modern spacious rooms, liked the vanity table with makeup lighting. Wish there was a fridge in the room! Nice touches like well lit laundry room and gaming room (nothing too fancy here tho, don’t get excited) pool is perfect, clean and spacious with a nice and warm hot tub. Liked that it stayed open until 11 p.m.

One of the best quality Best Westerns I’ve been to! Clean. Great service. Varied breakfast. Coffee all day. Homemade cookies in the afternoon. 2 great pools and a jacuzzi. My whole family loved it!

Good for the price. The room was clean, but the wifi was really slow so don’t expect to rely on it. They offer fresh coffee ²⁴⁄₇ in the lobby and a continental breakfast — you can make your own waffles! The staff at the reception was very friendly and courteous. They have a small indoor pool and a gym. They also have a small laundry room in case you need it.

Clean, comfortable and in close proximity to Sight and Sound, a number of smorgasbords, Dutch Wonderland and both the Rockvale and Tanger Outlets. The property features both an indoor and outdoor pool. Continental breakfast is included with the room – microwaveable breakfast sandwich, donuts, fruit, waffles, coffee, tea and juice.

Seems like most of the people who left bad reviews stayed in the annexed property. The main building of this property is amazing. Rooms are immaculate and spacious and the desk staff will jump through hoops to make your visit a success.
I have never been awake early enough to have the breakfast so can’t comment on that, but will frequently leave my room throughout the evening to get some nice hot tea in the lobby. They used to put out lemonade and cookies during the day, but I didn’t see that this trip. (Budget cuts?)
I’ve stayed in two types of suites here. The first kind is the family suite which has a living room, kitchen, 1.5 bathrooms and 2 bedrooms. Wow, this is literally like renting an apartment. A full refrigerator, a kitchen sink, microwave, toaster, etc. Three flat screen TVs and an enormous Jacuzzi tub in the main bathroom
The other type is the one bedroom suite which has two queen bets, two flat screen TVs and a mini fridge. If you call the front desk, they’ll happily bring up a microwave.
Great hotel at really good rates. This is the place to be if you’re going to see a show at the adjacent Rainbow theater!

One of the best. Very nice staff. Housekeeping was fantastic. Very accommodating Def recommend. Continental breakfast. Huge delicious selection

Have stayed here on numerous occasions while doing business in the Lancaster area. I have found it to be a good stay at a reasonable price. Rooms are clean and generally quiet. The staff has always been friendly and courteous. A continental breakfast is set out in an area that sometimes is too small for comfort. It occasionally draws some interesting sights such as an elderly lady toasting a bagel in her nightgown or a mother and teenage daughter selecting donuts while barefoot and wearing pajamas.