Accell Wireless

I was up for a renewal on a cell. I was very excited to get a new phone. I’ve had mine for over two years. We walked in, we were greeted but with very little enthusiasm. They were watching football. We spent about 25 minutes and received no assistance. They were sitting down. A few other customers came in and they helped them; however I overheard an older women complaining about her new phone cost. The rep basically said «it is what it is».
I prefer to confront face to face but I’ve had so many bad experiences as of late I am taking to Unilocal. I am a very pleasant person. I realize people have bad days, but this was a bad all around. Good luck and I hope the people I encountered at 8055 Rosecrans change their perspective on customers.