Dusk To Dawn Urgent Care

If I could give less stars I would. I waited 2 hours in the waiting room 4 – 6 pm then they finally called me into a room no one bothered to check on us for another 2 hours and they said sorry we forgot about you because you were in the furthest room. No one checked my baby or the reason why we are there.
Finally they changed us to a different room and some old doctor came in to check on us. He asked why I am still breastfeeding an 11 month old baby he said its bad for the mom and the baby. Clearly he is not educated enough to know the benefits. Then he called my 11 month old who weighed 18 lbs obese. She is underweight actually. Finally after he inspected her he failed to see she had rubella. This Doctor is not a doctor but a janitor in a lab coat. I paid 45 $ for nothing and wasted my time.
I am annoyed that my insurance anthem blue cross recommended this place to us.

This facility has a huge turkey give away during the holidays! Everyone in the neighborhood knows about it. And it’s great how they do it, it’s totally free. Like you walk up and get a big ol turkey. The doctor seems like a great guy! I question all the allegations of this doctor being «greedy» and stealing money.

This company stinks. They are very slow, unprofessional and untruthful. They lack compassion for their clients and only want your money. Once they get the money all professional services end. They do not know what they are doing from a medical point of view and all I can add to this review is, enter at your own risk. I would not recommend this company to anyone seeking medical assistance.

Came here because my husband had an ear infection. Waited and hour while the doctor talked on the phone eating in the room next to us. It was 9:30 in the morning so NOT LUNCH TIME! When the doctor finally came, they can’t find the otoscope… or at least parts that would work together. I heard the words «We can tape it» and «check in here». When we were finally told they did not have the basic tool for doctors examinations, we were told we could not get our money back because we had consulted with the doctor. Consulted with watching him fumble around trying to get a tool??? UNBELIEVABLE! The worst experience ever. Avoid this place at all costs!

Please do not exclude this urgent care because of the reviews. You must go and experience it yourself and not take what others say seriously. I went In today because I had chest pins and my hands are aching. I was in the office for a total of 30 minutes. The medical assistant/​nurse was nice to me, check my blood pressure and my temperature. And the doctor came in shortly after that. I told her my symptoms and explained myself for about three minutes and then offered to give me a shot for the pain for The pain for now and prescribed me really good pain medicine. The nurse gave me a shot and was really understanding about me being nervous and answered my questions. When I was in doubt she consulted the doctor to reassure everything will be ok and why again she was giving my the shot. After I felt great, sore from the pain but it was being treated. She was so kind. And I felt that I was in good hands. My family comes here all the time and I recommend you go during the daytime.

Don’t waste your time or jeopardize your health if you want quality urgent care. I would not recommend to anyone, and I went to two locations on the same day, L.B. And Paramount since L.B. Could not finish the exam. Five days later no one has called me with any x-​ray diagnosis, yet they told me they would call the next day. I went in with pulmonary infection, migraine and trouble breathing and bad coughing. I didn’t go in there to feel worse than when I arrived. Long delays, incompetent aides that also serve as reception, couldn’t fill my script it was written incorrectly so pharmacist said it would be illegal to fill, can’t get a hold of anyone on the phone for follow up. I ended up going to my regular Dr two days later and was diagnosed with pneumonia. I wrote the urgent care owners a letter of complaint 4 days ago and have not heard back. Beware, go to another urgent care brand!

This place is horrendous. Started out frustrated because I couldn’t find the damn place. It’s right next to city hall in the building of another hospital. 3^rd floor.
Went in for a very sore throat infection. The doctor asked if I was on any medication, I said yes I was and gave him the name of the medication, he asked me what it was– I said it was a light antidepressant. He then proceeded to tell me that the infection was all in my head and that he would not give me anything for pain or antibiotics because this is a symptom of depression. Wow. Without even looking at my throat that has visible signs of infection. This place is a HACK. He then proceeded to ask me what birth control I was on (IUD placed in the cervix) he then starts checking my arms for an implant! WTF?!? How does this have anything to do with a sinus infection?!?
I walked out. Doctors name was Ata-​Ollah Mehrtash. I strongly suggest malpractice here. BEWARE.

I’m writing a review because I feel like this place needs it lol. I stopped by about a month ago because my wife was sick, and this was the only place our insurance would allow us to go. We were very skeptical due to all of the bad reviews that we read beforehand online, but decided to give them a chance essentially since we didn’t really have a choice. When we arrived, they were still closed which was a surprise due to the fact that the website says they are open ²⁴⁄₇. So we had to wait about 2 hours until they opened.
Once they finally opened, we had to wait another hour or so before being called into the back because there system was down, and they couldn’t verify our insurance. When they finally called us to the back, it went pretty quick from there. They were professional, understanding, and the doctor was very pleasant. I’m not sure why everyone seems to dislike this place, but we don’t mind going back in the future. Hopefully next time the wait isn’t as long!

I wouldn’t take my animal to this place!!! Took my 11 year old in with clavicle pain, gave my insurance to the incompetent lady at the desk and was charged a $ 15 co pay! We were called into the back to be roomed, (as a medical professional myself) she took vitals and asked again what she was there for and again I told her clavicle pain. Now being a medical asst she should have known that was going to require an X-​ray. The doctor of Indian decent came in and said she needed an X-​ray he left the room and shortly returned to only tell me he is unable to perform X-​rays due to my insurance!!! What!!! After waiting over an hour to be seen, paying my co pay, and now you are unable to treat my child!!! This is a office of incompetent individuals!!! I still ended up at the ER paying $ 150 co pay for my child to get the proper treatment!!! The medical assistants are slow and lazy!!! Do not take your child here!!!

This place is crazy! I came in yesterday because I had a bladder infection. I waited 4 hours to see the doctor. The ONLY good thing about this place was Dr.Allen. He was very nice and did a great job. Although I would never go back here due to the fact that they didn’t take my insurance even though my insurance said they would and because their staff was just unprofessional.

If I could give this place negative stars I would! In the room waiting for the doc and he is right outside the door talking with an assistant?!! Really!!! The place is dirty, unprofessional and I want to lose it, but I’m a law abiding citizen. I’m praying to maintain my dignity! The amount of ER’s that have closed down due to healthcare issues and this is what we have to deal with? WOW!

Do not come here! I have been here for 40minutes and i can not even receive paper work after asking for the third time!!! The second time the «manager» was talking to her co worker eating m&m’s and the third time she stepped away and someone else was at the front desk. No estimate on waiting time to just receive paper work and 3 other people were aggravated by that same reason. I had to leave before my anger escalated and also because others have been waiting far longer so i don’t even want to think about the rest of the experience at this urgent care.

I paid 45 yesterday for my son to be seen here. The worst experience. The doctor said he didn’t have anything. I explained to him he had fever and he said he didn’t. He didn’t bother checking his throat or ears. He didn’t check anything. Now I’m in the ER and they tell me he has an infection. Avoid this place at all means. Do not throw your money away. This place is so unprofessional and the so called doctors are idiots.

Bad doctors. They want to charge. You gor everything even too speak to them .the dirrector is terrible he doesnt help wen a pro lem occurs… made me wait a whole day just to resolve an issue with his office an wanted. Me to pay to speak with him… and did t resolve anything… bad service very un professional never going back to them… if i can give them no star i would

When you’re not feeling well you just want to see a doctor and get home to rest. My insurance policy has a $ 0 co-​pay and for some reason or another they said it was $ 100. I left and called my insurance to verify and the urgent care was incorrect. Now I’m sitting and waiting again at another urgent care but it’s a much nicer facility.

I am never coming here again. I had an ulcer and came in to get checked or analyzed to see if I’ll be okay. The only thing the doctor did for me was educate me how ulcers work for 2 minutes!!! I paid cash to hear something I already read online. The people there were not able to contact/​verify my insurance company so they had me pay cash up front. They reassured me that I’ll be able to file a claim via my insurance company. I have been calling numerous times/​emailing/​faxing requests to fill out my insurance claim! I have not received any help or been contacted with my issue!
Be weary!

By no means am I a violent person, however, this place is sure to encourage such feelings. First of all, there is NO clear signage as to where to go… is it 1^st floor, around the back, on the roof… The Urgent Care sign wasn’t even lit as we walked up to the building. My husband was in so much pain and abdominal discomfort that it was absolutely ridiculous the amount of floundering we had to do.
When we got there, the female at the front did not greet us, look at us or speak up or in a pleasant tone. I’m standing to the side as he talked to her because already I’m ready to snatch her through the window. So he gives her his ID and ins card for her to run and we sit. A few mins later, she stays seated and is calling for my husband, which we can barely hear.
She tells him that his card is no good there and to go try another place, which earlier in the day I had spoke to a Blueshield rep and stayed on the line while it was «CONFIRMED» to be accepted… only, this heffah was saying otherwise, unapologetically.
As I was making my way to the front desk to now let it be known what a sorry, low budget, tacky representative she was of a business, my husband intervened before I reached the desk, even though my voice was already rising with the things I had to say.
We left, him in pain and me in anger and frustration that he had to endure all of this needlessly. What a horrible «place of business» from beginning to end. It’s the kind of office that you leave with something you didn’t come in with… stank germs and a bad attitude.
This place deserves lint as a rating.
DON’T GO TO THIS OFFICE.

Extremely unprofessional!
I had a stomach bug. Arrived at their Redondo Beach office right when they opened so I was the first patient. I wasn’t admitted until 30 minutes later even with no other patients in the waiting room. Once in the waiting room, I overheard an older doctor complaining to the nurses about his schedule and not getting his hours in a timely manner.
By 1 hour into my arrival, I was sent for tests that were done within the office. The doctor, who was not there when I first got there, finally came in to see me. Talked to fast my head spun and ordered a shot, prescription and an ultrasound to rule out something more. The problem is the ultrasound machine is in a completely different office over 6 miles away and the shot prevented me from driving so I had to get a ride. Why the shot couldn’t be given in this Paramount office is beyond me.
I drove to the Paramount office only to be told that the technician was just getting in. This is now 2 hours into my first arrival! I asked for a more definite time– explained how long I had waited at the Gardena office which made the receptionist mad and unhelpful. At 2.5 hours total I left without my ultrasound and will get it from my primary.
URGENT CARE — what a joke!

They don’t even deserve one star. Customer service is completely lacking. Front desk employees need training and education.
All these bad reviews and you guys still haven’t improved. Shame on you.

Please read the other reviews. This place is definitely the worst. I’m in the military and would rather see a medic than come here.
The lady at the front desk was stupid and doubled as the person taking my vitals. The PA was rude and everyone on staff acts really ghetto. Please stay away. Find another place any other place.