IdentoGo By MorphoTrust USA

Sucks. A real joke of customer service. Impossible to get through on phone. Website doesn’t recognize your ID day of scheduled event. Extremely difficult to reschedule apppointment.

The worst customer service j have ever experienced. If you have the ability to use a different service, any other service imaginable then do it. Employees are rude and do not care to help in any way whatsoever.

The entire company is sketchy. None of your testing info is available TO YOU. It’s as if they want you to miss your appointment and pay to schedule again. The most unprofessional setup I have ever encountered.

I came here for a required fingerprinting in connection with my NJ bar exam application. My scheduled appointment time was 1:55 and I was seen precisely at 1:55 pm. The process was very quick, about 5 minutes and I was out the door with my completed form in hand. Tons of parking and a convenient location that was close to the highway.
My only complaints are that there was minimal seating available in the dingy office, and the office information is not available online the same day as your appointment. ADVICE — make sure you have the name and address written down (which I had inadvertently misplaced) or else you will need to call their 800# and spend a considerable amount of time on hold. You can not use your login ID to find it the same day as your appointment because you are locked out of the site for either rescehduling or looking up your appointment on the day of your appointment. (My issue is that you should be able to look up your appointment info; I understand not being able to reschedule the same day).