Five Step Carpet Care

I love Tom and 5 Step Carpet Care! Tom has cleaned my rugs/​carpets/​sofas 2xs a year for 5+ years now and he is the best. He responds immediately to my call, handles my dogs beautifully (and that is not an easy task), has a terrific product to get rid of pet stains, and my house smells great when he is finished. I love clean carpets and I love 5 Step and Tom. Period. Don’t know why this says I live in Manhattan — I live in Park City! Claudia

My mom recently moved to an assisted living facility. My brother and his wife are going to move into her condo. Before my brother and his wife move in, we needed to have the empty condo’s carpet stretched and cleaned. It was my sister who found Tim King, the carpet stretcher and Tom Fitch, Five Step Carpet Care Utah to clean the carpet once it was stretched. They both came one after the other. While Tim was stretching the carpet, (which he did an excellent job… sorry Tom for giving Tim a plug), Tim mentioned that he used to work doing disaster recovery. Tim said that Tom (Five Step Carpet Care Utah) could remove stains that the disaster recovery or other carpet cleaning companies could not get out. When Tom arrived with his partner, he used a laser tape measurer to obtain how many square feet that needs to be cleaned. His partner began vacuuming the carpet to remove the carpet fibers that were left when the carpet was stretched. I would imagine that they do this before they begin to clean any carpet. Wow, this guy doesn’t do what most of his competitors do by making you pay by the area. You really get what you pay for by not having a hallway the size of bath towel count as a room! Tom’s pricing structure is straightforward. You pay based on how many square feet Tom cleans. For stairs, you pay based on the number of steps you have. Now I’ll get to how good of a job Tom did. Well of course Tom got out all of the stains out of the carpet. There were no noxious fumes to make you choke or eyes water. Finally, he uses a big squeegee device with a long handle to cover his tracks as he walks out your front door like he was never there. The only negative thing that I can say is that since the carpet is wet, if you walk on it, you will leave your tracks everywhere you go and it doesn’t look very good. Of course Tom is not to blame since it’s not his tracks you see they’re yours! I suggest turning on your ceiling fans and open your windows (if the weather is nice) before Tom starts to clean your carpets to let a breeze in to help dry the carpet faster. You can always turn your furnace up if the weather is bad. This will give you an excuse to go shopping for hours, or you can go on an overnight excursion. I defiantly recommend Five Step Carpet Care Utah to anyone who reads this review. You won’t be disappointed! You will finally get that ugly and embarrassing stain out. You know the one that you have covered up with a runner or a piece of furniture. Cheers!