Hampton Inn & Suites Park City

Avoid this joint!
As a Hilton Diamond member (over 60 nights /​year) for many years, I’ve experienced all kinds of levels of Hilton — this one is one of the worst I’ve come across.
I check in, and the young desk people have English (at best) as their third language, and it’s a bit of a struggle. OK, so I finally get my keys, and say — oh yeah, what about my Diamond Amenity, to which the response is «que?». We go through a few laps of that and OI grudgingly get a couple of bottles of water.
I grab the cart and immediately noticed it’s very broken with bits falling up and such. Nice!
The room is OK and reasonably clean. The pool has a girl who insists on screaming constantly. Think they’d fix that — nope!
I ask for a fridge for my room (it’s on my profile guys), and the completely disinterested clerk says «no» and shrugs his shoulders. Very Nice!
Breakfast time and they’re low on a bunch of things — how to get them? Find the gal either hiding and eating in the back or playing with her phone and ask her nicely to PLEASE brin the things that are supposed to be there.
Would like to get a late check out (I’m a diamond, remember), and NEVER have an issue anywhere else (this is SUPPOSED to be one of the perks of Diamond status guys!) Sadly I get Ms. Guetamala again at the desk who look at me like I have three heads. I think she has been trained to say no to any question.
OK, so I wait for the manager this morning, again whose first language is for sure far from Engrish. I ask politely, and she says well, the latest we give is 1pm. I said, I know, but typically Diamond’s get some consideration. She say, well, we’re very full tonight, I respond having just checked on-​line that they have seven different room types (room types, not rooms, so for sure there’s many more than that available — that shocks her a little as it’s probably the normal BS line they give so when someone actually knows the reality it’s a problem.
I ask her what the benefits of being a diamond is at their property and she essentially says «huh?».
Then the response is essentially that we have to work around what’s convenient for our housekeeping staff. Really? REALLY? — your guests are at the convenience of the housekeeping staff? Sorta like the tail wagging the dog, right?
There’s just SO many better places in Park City that unless your car breaks down at 2am outside this place don’t do this place to yourself.

Positives:
Cleanliness– clean room; fresh towels; made up room
Customer service– great; brought us extra towels and blankets immediately; helped us with all our questions
Took care of snow quickly in parking lot and didn’t have issue getting car out.
They have shuttle transportation to Canyon village to ski.
It’s located right across a huge shopping center with a Whole foods, Walmart, restaurants, etc. Tanger outlets is located two minutes away. Main Street was only ten minute car ride away.
They have a hot tea and coffee bar open all day. Breakfast offered many options.
Only negatives:
The hot tub was closed for some kind of issue while we were there. No safe box in the hotel room; however, they have a lock box that they store at the main desk.
Overall, great location with affordable price!

I’ve been staying here for 8 years during ski season and, as recently, as last year I would have given it 4 stars. The good news: It’s cheap, well located, and it’s not a dive. The not so good news: the hot tub is out of service (as peak season gets started); no dish detergent in our suite; no boiled eggs at breakfast (unlike every other year); it’s beginning to look really tired and uncared for; and the new manager (guy behind the desk?) is not particularly friendly or helpful. Hampton Inn corporate office, please call the franchisee of this property and give him a kick in the butt. This place used to be (and still could be) great– for the money.

On the 4^th floor with a view of the freeway and parking lot. Our room is 2 queen standard nonsmoking. Beds are comfy and we have lots of pillows. Water pressure is good, but the towels are small and a bit rough.
Room comes with breakfast.

For the location, you can’t beat the price. The hotel is close to shopping, dining, and other activities.
The king-​sized bed was comfortable enough. Plenty of pillows. Plenty of nice hot water in the shower. The free wifi was speedy, and appreciated.
But the room and bathroom were not well cleaned at all. The shower curtain had big tears in it. There was trash between the bed and nightstand. The TV didn’t work, and after repeated requests to have someone come look at it, we gave up. We had iPads anyway.
No mini fridge available in the room.
The breakfast selection was somewhat lackluster — with paper thin overcooked bacon and bouncy scrambled eggs the first morning. It was moderately better the second and third mornings, but we truly didn’t come for the breakfast other than to quick carb load for the day.
All in all — it’s not a bad place, and we’d return, now that we know what to expect.

Well located Park City Hotel —
This hotel is located in the Kimbell Junction area, close to downtown Park City and a 30 minute drive to SLC. The staff was friendly & I would give a special shout out to Michelle on the evening shift. The hotel shares the same parking lot with Ruby Tuesday. Michelle ordered carryout for us and we walked across the parking lot to pick it up.
Breakfast was the usual eggs, breakfast meat, breads and waffles. What was unique and appreciated was fresh fruit including my favorites raspberries & blue berries and a plethora of toppings for the waffles. I tried and enjoyed the chocolate, caramel, syrup, chocolate chips and whipped cream.
The Kimbell Junction area has restaurants and entertainment. We enjoyed the bowling alley, beer & appetizers at Red Rock Junction and dinner at Loco Lizard. You are also close to fast food, Walmart and walking distance to Tanger Outlets.
I had requested a room away from the pool as I had read reviews complaining about the noise. We were in room 100 and it was very quiet.
We booked with a AAA rate and found the room and breakfast to be a good value.

Unfortunately, I was unable to stay at this property. I had a contract with them to book
13 rooms for a week long event. I was sent a contract on Tuesday, on Friday I was sent an email by their Sales director, Laura Jones, basically telling me sorry we don’t have the rooms after all and our sister property is sold out too, so you need to look else where. Terrible customer service!

I wanted to give it four stars but too many issues happened to me that I just could not. I think for the Park City area this hotel is a good value. I am not sure why things seemed to fall apart on me. I had made a reservation for two nights and extended to one more night. The morning of my extension I made sure they knew I was staying one more night. That evening when I got back from skiing, my keys had been deactivated. Then my internet would not work either. The room was hardly what I would call renovated. Besides flat screen TV and a granite bathroom counter, the furniture and room was old. I was in a one bedroom suite and this was not close to being renovated or even what other Hampton Inn rooms are like. The front desk people were mixed… some were really nice and helpful, and others kind of aloof. I would say for Park City, this place is a good deal and purely based on price and the location, I would stay here again, but don’t expect too much. The breakfast was typical Hampton Inn style which I feel is a good value for what you pay for the room.

Our room was really nice and we have absolutely no complaints. You just can’t beat it for the price. Our room was clean and comfortable. The service was great, and they have coffee, tea and hot chocolate ²⁴⁄₇. They also serve breakfast every morning, which helped us save money on the slopes. Both PCMR and Canyons were a short 5 – 8 minute drive. If you don’t have a car, there’s a free bus that picks up right outside of the hotel.
If you are just looking for a clean, comfortable, and affordable room and mainly focusing on spending time on the slopes, this is the place for you. If you want to experience more of what Park City has to offer, I’d recommend staying closer to the resort, but be prepared to pay at least $ 200-​$ 300 more per night.

No real complaints here. This was the second time I have stayed at this Hampton in with the family. The hotel is well kept, clean, close to the Canyons, Park City and Deer Valley. Hey it’s even close to Walmart and right down the street from the Outlets if you need some last minute things. I used Hilton points for three nights this time and paid for another 3 nights. If I had only one wish it would be a covered parking with snow et all you know but hey I can live with a little scraping or wiping off some snow. Did I mention that a simple cereal, fruit /​belgian waffle type of breakfast is included? It’s great for the kids. Long story made longer :-), if you are trying to save a little money so you can blow it all at Deer Valley, take a look at the Hampton Inn. If you’re rich, go stay at a ski in /​ski out resort on the mountain of your choice.

Room 323 didn’t have a refrigerator or microwave. This is unusual for a Hampton Inn. Television is provided by DishNet at this location.
Imagine the thermostat in your hotel room didn’t work. If you stay in room 323, you won’t have to imagine. It looks like, during the project to install energy-​saving technology, staff installed the wall thermostat but forgot the companion electronics in the air conditioning unit. Cooling and heating does work well if you use the controls on the air conditioner itself. People familiar with Hilton rooms may not think to look around if the thermostat doesn’t respond.
The guest computer in the lobby has the old disk image. Until they upgrade it, make sure there are no visible warnings that the antivirus signatures have expired. I’m seeing about 15% of Hilton properties with the old image had security problems with business center or lobby computers. The new Hilton disk image has been installed if the computer has a brown desktop and you can’t see the Windows Start button in the lower left corner of the screen.
I measured the temperature in the guest room halls at 83 degrees F near the vending machines and 80 elsewhere. I can’t see any forced air registers in the halls. It looks like there isn’t any cooling. The halls here get hot in summer. I’m betting there is not problem during the winter.
In spite of the facility issues, I’d still stay here in the future.

Our room was really nice and the beds were comfy. The breakfast buffet was great as well! I especially loved the make-​your-​own waffle station.
The hot tub was actually hot — like I like it — and not tepid, like some places keep their water (worried about another McDonald’s coffee-​spilling incident lawsuit I suppose)
The hotel was a 5 mile drive into town, but we were walking distance to restaurants and shopping.
My only complaint was in regards to a woman who was staying in the room above us. She had 3 or 4 children — who made ALOT of noise 2 nights in a row. We didn’t complain to the desk person until the 2^nd morning after — because that night was much worse than the 1^st. We were told that the woman was a «VIP» so they couldn’t do anything after the fact, and that we should have complained during the firestorm (the children sounded to be jumping from bed to bed). However; I was too tired to get out of bed and knew eventually they’d lose their steam and go to sleep. This was between 1am and 2 am, mind you. I’m not a fuddy-​duddy, complaining about 8pm noise.
The hotel manager ended up comping us for the second night, which we thought was very fair.

The hotel is nice but not the best Hilton or Hampton I have stayed in. The front staff was very friendly and Melissa quickly checked me in and answered all of my questions. The TV would not work. The salt water pool and hot tub were wonderful. Over all our one night stay was good. The TV didn’t work «No Signal» and no one was able to fix it. Regarding breakfast: The hard boiled eggs looked bad and the waffles came out in pieces because there was no spray for the waffle irons. I asked the lady for spray and she said she had some but. Ever brought it out. I left the waffle stuck in the iron for her to clean out. Still no spray. Upon check out I noticed that there still wasn’t any spray so I told the lady at the front desk who said it should be there and went over to check. The carpet in the room was stained.

The best part of this hotel was the saltwater pool.
The overall maintenance of the hotel is 3 star… they definitely need janitor and maintenance personnel that are more detail oriented. The pool area and windows were dirty, and the vents in the ceiling were dirty.
The staff could never get the Directv to work in our room, and offered nothing but «I can have the graveyard guy come check the wires when he starts at 1130pm, because he is more tech savvy than me…» No cartoons for the kids
The lady ion the breakfast room had the waffle spray under lock and key… so burned waffles was all that happened because she was too busy trying to keep up to keep the waffle irons greased… crazy power trip to micro-​manage a $ 2 can of oil. All the while the tables were left dirty, and the hard boiled eggs, which I preferred to eat were left in a nasty green water.
Management definitely needs to consider upgrading their staff with detail oriented people that have greater customer service skills.

I expected the Hampton Inn in Park City to be more upscale than most Hampton Inns, as Park City is a pretty upscale area. But this Hampton Inn exceeded any and all expectations. We were given a sweet, warm cookies upon arrival and received top-​notch customer service. Breakfast was always really good, a little different every day and included a wide variety of items to choose from.
The location is also good and is on the shuttle route to Main Street (for us Sundance-​goers). Unfortunately, the bus takes a good hour to get to Main Street, but that’s hardly the fault of the hotel. It’s a long ride, made even longer when the weather is bad.
However, the hotel itself is nice. At nights, we would come back and hit the wonderful (and clean) hot tub and pool to relax.
We also enjoyed the free in-​room WiFi, something which is hard to find in many hotels these days.

I loved this Hampton Inn!!! It was very clean, which is the most important thing to me, the breakfast was really good considering it was free. Rooms were small but comfortable. Cleaned well every day. The staff worked so hard to make sure everything stayed replenished in the breakfast room. We had one incident at night with the room next door but it was handled professionally. Can’t beat the location, so many options within minutes of the hotel for restaurants and great access to all of the surrounding mountains. This is the best Hampton inn that I have stayed at.

Stayed at the Hampton Inn Park City for 2 days on a impromptu ski trip. Convenient to Park City Resorts– Canyons, Park City, Deer Valley within 10−15mins. About 45mins to the Salt Lake Airport but an easy highway drive. The rooms were clean, typical Hampton furnishing, mountain views available. We were told we would have Queen beds, but I’m almost positive they were full size, but comfortable. Breakfast was free but the room was tiny and very crowded during the breakfast rush. Our only complaint was at night during delivery days it was pretty noisy. Sounded like a semi or truck was running its engine outside for hours and pretty busy downstairs/​in the parking lot into the late hours.

I’ve been skiing before. I’ve been snowboarding before. I’m not good at either. However, I really love small «snow towns» like Park City. there’s just something about cold weather and bundling up (while avoiding landing on your ass from slipping on snow/​ice) that makes restaurants, bars, and shopping in a charming little town that much better. then again this might just be a Cali girl wishing that CA had more seasons rather than the perpetual sunshine 365 days of the year!
while staying IN park city can sometimes run a nice chunk of change, this hampton inn & suites was conveniently located close to town, close to the freeway, and close to the newly constructed shopping center right across the street. it was no muss, no fuss, good sized room, free parking, easy to find, and a free breakfast in the AM to boot!
probably not quite the same as some of the lodges on the main street, but for MOST intents and purposes, I would say that the hampton inn & suites is a good place to stay in park city!

We used points to secure a room here since most places were booked out several months ahead of the Sundance Festival. The room was decent though the mattress was too soft and the staff are not readily available. Called 0 to reach the front desk several times and 3 out of the 4 times, no one answered! Minus another star for the drunkard guests who were trying to get into the room across the hallway, I guess he woke everyone else up except his buddy in the room! Uncool.
The free continental breakfast was nothing to be desired, limited choices and just blah.