Charles DiFranco, DDS

The reason why this office is so great is their honesty and bookkeeping. I had a procedure completed, but beforehand the office got a preestimate of the charges and asked me to pay what the insurance did not cover.
Sure, no problem, paid the bill before the procedure. When they did bill the insurance, the insurance paid $ 200 more than we thought! I thought I would have to fight and harass them for my money back. I DID NOT EVEN HAVE TO MAKE A PHONE CALL. In less than a week, I received a check from the office for my overpayment.
Sad to say, but these days, customer service like that does not exist. I wish I could give this office more than five stars! Great staff, very professional, would recommend to anyone!

Dr. Chuck DiFranco is great! I have been under his care for a few years now and couldn’t be more pleased! He has literally saved my teeth! I have had multiple gum grafting procedures as well as an implant and everything went extremely well. I am very confident in his work and he is always available and accessible in case of questions, which is very reassuring. I also love his friendly staff, as they always put you at ease. I must also mention, Mary his dental hygienist, she is fantastic! A+++

Let me start by saying this office has saved my moms teeth. My mom has had extensive work done at this office. Periodontal surgery with Dr. Chuck, Implants with Dr. Josie and continues to have oral hygiene care with Rosetta. My mom cannot say enough about the professionalism and integrity of this office. She has been treated with great care and has had amazing results. Dr. Chuck, Dr, Josie and Rosetta are very knowledgeable and take the time to explain things to help you feel confident and put you at ease.
I just moved back to IL from New York and made an appointment with Rosetta to have my teeth cleaned. Rosetta not only gave me the best cleaning I have ever had. She inspected my gums and also followed up on a suspicious area on my gums and referred me to Dr Josie. Dr Josie took all precautions on this area on my gums and I knew I was in great care. The treatment I recieved from Dr. Josie exceeded my expectations. I could relax and I had confidence with Dr. Josie because I knew I had the best working on me.
I highly recommend this office. This is a team of Brilliant Professionals who are knowledgeable, care about their clients and want the best for them. My mom and I drive over an hour to get to this office and we would drive a lot farther if needed.
I look forward to seeing Rosetta for my next oral hygiene appointment and following up with Dr. Josie. Thank you for taking care of me!

The doctor and his team were fantastic, I myself have such anxiety about dentists, Dr D and his team were wonderful, I have already recommended Dr D to others, I have 2 more procedures left. I feel very confident about the care and professionalism that I have received thanks to him and his team. Great Job! Mary D

Dr. Difranco is the best. I have been seeing him for over 15 years and he has always been extremely gentle and caring. Recently I called in with a emergency and he immeadetly had me in his chair making me feel better during his lunch hour. I have had everything from extensive cleaning to root canals and with every procedure I have been completely comfortable. The office and staff are also incredible.