Like New Auto Spa

I like this place because the guys work really hard to make sure you’re happy, whether cold or warm, outside. Because they are under new ownership, I have found this place to be the place to go for a car wash! I still have yet to try their detailing and I will in the springtime…

Came here today for the first time ever. I am not from the Park Ridge area. I was very impressed with the hard work these guys put in. All the haters can shut their mouths.

The amount of detail these guys put into your car is AMAZING! From getting a detailed hand wax, to the washes I get in between, my car has never been treated better! If you want your car to look it’s best, I can’t recommend these guys enough.

If you have 2 hours to kill, come here. If you need your car washed any quicker, stay away. 55 minutes from pull up to completion. Only 5 cars ahead of me when I pulled in. Understaffed, slow, no sense of urgency. Will not return.

Saw them on Unilocal and came These guys are really great and are into making your car look great. Hard work and they do it well thank you to the new management!

third time I brought my car in for wash and all 3 times I have to wipe down the wheels when I get home because half of the wheels are only cleaned. Attention to detail is the key to getting a car wash and I will take my business else where the small things matter. I don’t mind paying $ 20 for a wash but I expect not to have to wipe down the wheels everytime I had it cleaned

Every time I come here expecting that THIS time is going to be different, that they will actually do what they are paid for — clean my car. Every time I leave disappointed and promise myself to never come back again. Unfortunately there are no other car washed around that’s why I kept hoping… Yesterday for sure was the last time. Ridiculous service, ridiculous attitude.

I have been disappointed with the service here lately. I got my car cleaned here multiple times before I decided to buy the punch card.
For some reason, they cleaning is not done as well as before. It looked great when the car just came out. Not until I got home (more than 30 minutes away) then I realized how the job was done poorly. The were multiple stains on my car that were not washed.
So, I decided to go back again today. I understand that this is memorial day weekend. So I called to make sure you still open during your regular hour. Whoever answered the phone said you close at 4pm. Then, I got there around 2:30pm-2:50pm, it was CLOSED. No one answered the phone and big CLOSED sign was on the door. If you close early, why can’t you just tell me that you close early? I don’t live that close that’s why I did my homework before I came. This is the service I get as a royal customer. Sad.

I bought my husband a gift card for an interior detail and exterior wash a year and a half ago. He finally used it this morning and he was thrilled with the job done. He’s a former smoker and construction worker (so you know his car is FILTHY). The interior was immaculate when we got it back.
We stressed that the car needed to be done by 130. I got a call by 1230 saying it was ready for pick up, which was a bonus.
We will definitely be coming back here!

Never again. Despite their website stating open until 6pm, On Friday, March 27 when I arrived at 5:40 pm, cones were blocking the entrance and a «sorry we’re closed» sign posted. When I returned the next day, manager JD answered, «Huh, I wasn’t here.» No explanation offered.
The following week, Saturday, I returned and when I went in to pay, I handed my ticket to «owner» Jeremy. The ticket was marked $ 14 for a works wash, and $ 4 to clean rubber mats which is what I requested. Jeremy said «$ 20.00» I replied, «No, it’s $ 18.» Jeremy advised me that the price for a works wash had risen to $ 16. When I showed him the ticket, he replied, «Yeah, prices went up, the guy up front made a mistake.» I paid $ 20.00, but asked Jeremy to step outside as I did not want to complain in front of a waiting room full of customers.
I took the opportunity to inform him of what happened the week before (closing at 5:40), and he explained their policy of counting cars in line and cutting off service based on their estimate to be able to close at 6.
Then, with regard to pricing, he offered to walk me back to the entrance to show me that their sign reflected their new pricing. I admitted to him that I did not see the sign, however my ticket was written for $ 14.00. I explained that these two occurrences would preclude me from returning…
His reply? «That’s okay, we’ll be fine.» I have been a customer of that location through many owners, have driven specifically to Park Ridge though many car washes are closer to my home and office. I will no longer give Like New mine nor my family’s business. Really disappointed and rather appalled at the «owner’s» lack of customer service skills.

Took 2 cars there and they don’t do a good job, 1 inside was still dirty the other dashboard wasnt wiped

I have been going here for years. I always get the deluxe wash. It’s hands down the best quality wash in chicago. They have fresh coffee and a good sense of humor with customers. I bring my Mercedes and porsche in for top notch details every few months. Terrific work. I recommend like new auto spa to all of my associates.

New owner now and we don’t get the same good Quality as it was before. now cars come out I had to do my own windows after the car wash was completed.

I went here about a month ago. I ordered the deluxe wash which included almost everything but waxing. My car came out looking pretty good. The interior was kind of dirty but it was better than it was. The biggest thing that upset me was, I told the person I gave my keys to that my emergency break sticks so they need to park it in gear instead if pulling the e-​brake. They didn’t listen. I let it slide though because it was really busy and multiple people worked on the car.
I took my car there today and ordered the deluxe wash again… told the guy multiple times about the e-​break… when they were done with my car I went inside and THE E-​BREAK WAS PULLED! After I told them NOT to use it! I was not happy. I parked right down the street. I looked at my car and it was still dirty! The wheels were filthy, the interior still had stuff all over the dash and the plastic piece under my steering wheel was hanging off. I was just not satisfied. I wish I could go get my $ 22 dollars back. I’ve had better washes at a $ 3 drive through car wash. Not worth it at all. :(

I work nearby and take my vehicles here to get washed. The owners are cool and my car comes out clean.

I went here for the first time last weekend, and for $ 16 it was awful. I got «the works» so it’s called… they clean the outside and supposedly the inside? After I got in my car I marched back in and said this is filthy! The guy who was drying it said «we don’t do the doors or wipe down the console. Whhhhhat? That makes no sense… you vacuum and let the dust fly everywhere, but won’t wipe down the interior? But, you do the windows? Kinda like wiping before you go to the restroom. WASTE OF MONEY!

This place is wonderful and gives you a great car wash for a very reasonable price. The owners are so friendly and the staff are quick and thorough. You ask for it, you get it. They especially clean interiors so they look and smell brand new. We love this place!

I used to bring my car to this car wash all the time and it always exceeded my expectations. I haven’t been in quite some time and recently visited them again. I was VERY disappointed. I would have thought with the 4 high school boys working on my car it would have looked better than it did. I was shocked at the amount they missed on the inside of my car. They did not however miss my dashboard decoration that they broke and didn’t even apologize for it. As a matter of fact they said nothing. They just put the broken piece on the passenger seat of my car. To them it may not have been a big deal but to me it was a Mothers Day gift from my special needs son. I called to speak with the owners but never received a call back. Nice customer service. Very disappointing.

I have been bringing my cars to Like New for years and have to say I’m always happy with the way it turns out. We wash our cars on a weekly bases and have had no complaints. Once a year we have our cars detailed here as well and like the name states it looks Like New.
Last year we were going to sell my wife’s van and we decided to detail it to make it look good before selling. After they were done with it my wife was so impressed on how it turned out that we decided to keep it. The interior looked like it had come out of the show room floor. My kids like going with because they get to watch the fish in the tank and like the massage chair as well.
Thanks and keep up the good work.

I’m surprised I am the first person to review this place, as it has been around for over 20 years.
Last night I took my car there for my first time, as I work in the area. Usually I’d wash it myself, but I didn’t feel like wiping my car down in the dark with a bucket of water and freezing my hands off when I got home.
The owner personally opened the car door and led me into the waiting room, introducing himself and explaining his business and its history. They’ll even do full detailing and paintless dent removal.
This place is a real gem; 5 of 6 men will soap your car and then it’ll be driven through a gentle cage-​like sprayer, unlike many places I’ve been to that utilize just a pressure washer or even buckets of dirty water dumped over the car.
Then two employees will hand dry it after it’s been put under the mechanical dryer, including the door jambs, sills, and trunk seal.
No air hoses, no dirty rags, no scratches, no soap residue.
You may think this place is a bit of a drive as it’s in the far NW corner of Park Ridge. However, if you’re in the area and in need of a $ 7 exterior hand wash, I’d say give these guys a visit.