Mariano’s

This store has a lot of food quality and worker-​quality issues, which is probably why the chain has already been bought out by another chain (?Meyer). They need to hire better management. Some of the checkout people are great though, but those in bakery and the general floor are often doing nothing and when you ask a question they have no idea and clearly don’t have training in customer service which is key in this location.
I have had several problems with food quality at this location. Croissants were stale, grapes were not right x 3 and other issues. Hope they can improve. They do offer some good item selection options which is a plus.

So far so good, the butcher counter knows their stuff, they do a great job on the hanger stake, other Marianos started out good but got lazy after a few months of being open, i hope i don’t have to update this review any time soon. Keep up the good work.

Great store! Why does the bagger think its ok to throw my food in my bag??? expensive food too. I walk out in a bad mood. Oh, and the juicer girl hates her job too. A smile wouldn’t hurt.

Out of the many Dominick’s-converted Mariano’s that I have seen, this one is by far the best. There seems to be a wide gulf between the custom-​built stores and the takeovers of existing spaces, but here on Cumberland, you would never know that this had ever been another store. I am very sorry that I live on the opposite end of Park Ridge, because I would love for this to be my regular grocery.
Random observations:
+ Items on the hot bar that I have never seen anywhere else, such as kielbasa, fried shrimp, and onion rings!
+ Produce is a strong suit, great variety and high quality
+ A very wide space between the registers and the start of the aisles, so that a line of customers backed up in the checkout lane does not disrupt the still-​shopping customers too much
— Bakery seems like a slight weak spot, not as much variety and quantity as other stores
— Snow removal did not seem to be a priority here, even 24 hours after the big November 21 storm
— One night the salad bar was shut down by 8:30 and the hot bar was reduced to half; I don’t know whether this is typical, but if so, it sucks. Late-​evening shoppers deserve some delicious quick dinners just as much as the post-​work crowd.

I love this grocery store so much. The quality of their bakery, and the ready-​to-​eat food that you can buy is nothing short of amazing. I go nuts for their cannolis and their rotisserie chicken! You do pay a higher price but the quality is well worth it!

Great local grocery store. Wide selection of deli, salad bar. Fresh Bakery goodies! Clean aisles and friendly staff. One stop for everything!!!

Won’t be coming back– every time I’ve shopped at this location there has been a problem. Today I had to wait 10 minutes for a receipt. Ridiculous. Employees are extremely rude, and most of them wander around not knowing what they are doing. ALWAYS long, slow moving lines. Save yourself the frustration and shop elsewhere. Very disapointing

For it being «Park Ridge» severely disappointed in this Mariano’s. It’s the smallest one I’ve ever been in. They don’t offer to cook cook meats and fish and the deli section is about HALF of the size of the countless others I’ve been in.
Trust me, drive the extra 5 minutes to the Harwood Heights location. You will be much more satisfied.

I used to frequent this location when it was a Dominic’s, which I liked. It was a nice and easy lunch spot with good food and salad bar. Since opening up a Mariano’s here, I was curious to see how it would compare. It is still a great lunch spot, with even more variety and a couple of mini restaurants inside to choose from. The prices on groceries are decent and I was very impressed with there bakery department, when I had to pick up a birthday cake. They have a lot of flavors to choose from and so many cute, upscale desserts.

I come here daily for lunch. Great salad bar and hot food bar, always clean. Nice and friendly staff, located across the street from my work. Nothing more convenient .
The grocery portion of the store is fairly priced, similar to Safeway or Dominick’s, great produce and just added a fresh juice bar.

I won’t give them 2 stars because I go here a lot. But a lot of the young employees are extremely rude and unaware of their surroundings (and I’m pretty young).
Unfortunately I’ve heard far too many conversations at check out involving who had sex with who, how drunk someone gets off of certain drinks and gossiping about the next girl on the other register.
Bottom line, staff meeting needs to take place regarding these conversations that are taking place in front of customers. Especially regulars like myself who hear this stuff 1 out of 3 trips to this store.

If you are driving this location can be a challenge to get in and out of due to the busy interchange. Great affordable lunch spot, and a lot of folks take advantage of this. Comp lemon water provided in sitting area upstairs. Convenient mini check out stations to process the lunch crowd. Usually the ‘view’ is not bad at this store either ;) Underground parking is a nice bonus, especially in Chicago weather.

Twice now I’ve bought food (commercial bread) that was either expiring the day of or long expired. Shame on me for not slowing down while I juggle my toddler and my long grocery list. Moving forward I refuse to shop here. I just looked at a bag of ravioli I bought there with intentions of making it for my family and the expiration date was ⁸⁄₂₀₁₄. What the heck Mariano’s. I’ll take ownership for not slowing down to look at that date in your store but who has ravioli that’s now 6 months old on your shelves. Your reputation at this location is not the same as other Mariano’s. Please review your shelves and step it up. Housing expired food on your shelves is unacceptable.

Mariano’s is my favorite grocery store (normally), but today, this location didn’t tickle my fancy.
The employees here were awkward, stuck up and a little insecure (except for the cute girl at the Vero Coffee shop).
The prices and food quality at this location were the same at any other and that is excellent. I’m used to smiling faces and helpful, customer service oriented employees and unfortunately these workers didn’t have these qualities. I’ll stick with the Halsted and/​or the Clark locations in Chicago.

This is the worst Mariano’s I’ve ever had the displeasure of walking into.
I called ahead to see if they could transfer me to the gelato shop because I wanted to get a certain flavor for my grandpa. They had me on hold for SO LONG that I was STILL on hold when I walked into the store. I walked up to the Vero counter and the woman behind the counter just walked away after having seen me. I had to ask one of the gentlemen from the hot foods area to scoop my gelato for me.
Then when I walked up to the small express checkout by the gelato, and the one cashier walked away while the second one stood there chatting with her other coworker who must’ve been on break. The first cashier finally came back from pretending she wasn’t on the register and then proceeded to charge me incorrectly for the gelato. The only good part about this store is that I didn’t have to go in more then three feet to experience all of this suffering.
I will never come to this store again.

I thought I’d miss this Dominick’s at Cumberland and Higgins in Park Ridge for its size, ample parking and location. In fact, I’m so happy with the Mariano takeover. I want to say, «Thank you!» It’s much better, actually.
Since the opening and expanding of this grocery store, I’ve been to quite a few different Mariano locations in the NW suburbs. There are obvious consistencies and inconsistencies with each market place. Isn’t that the way it is with any franchise?
Every time I’d be at the store, I would stop by the Deli and be disappointed. In the past, there was not one selection that appealed to me. I will never buy anything that is smothered in mayonnaise.
Present day, my luck has changed with noticeable improvement with their salad selection in the Deli. I absolutely love, Love, LOVE their Sundried Tomato Kale salad. It’s amazing how a good tasting salad can turn anyone who doesn’t regularly eat healthy into someone willing to pay $ 9 for a lb of tomatoes and kale.

This is my local Mariano’s. Coming from Roscoe Village, where a new Mariano’s was built a couple years back, I was excited to hear the Dominicks was being converted. While I do enjoy the typical Mariano’s offerings, including a gelato bar, this location falls short in some respects.
For example, the olive bar is just incorporated into the cold salad bar. If you want specific olives, to the deli counter you will go. There also isn’t a wood burning pizza oven that other locations have. Basically, it feels like a Dominick’s converted to a Mariano’s, not just a stand alone Mariano’s, if that makes sense. I knocked off a star for these issues.
However, Mariano’s does a lot right. I love their cheese section and the above mentioned gelato bar where you can buy a small size with 3 flavors for $ 1.25. They also have a huge hot/​cold bar where many people go for lunch from nearby offices, and where people grab dinners after work on their way home.
There is also a wine bar located in the alcohol section of the store. Believe it or not, the seats are always filled, even on a random Tuesday night. Not sure I’d decide to enjoy a glass of wine at the Mariano’s bar, but hey, to each his own.
Finally, I am continually impressed by the workers at Mariano’s. They are always courteous, efficient, and friendly. I’ve never once had an unpleasant experience.
I’ll continue to shop at this location, but am hoping for some truly Mariano’s updates soon.

This is my local Mariano’s. I like it and for a while they had some amazing sales when they opened and I loved it but lately they are back to being a little bit pricey. You can still find some good deals but for example peanut butter is here a $ 1 more than it is at another supermarket, I know because I just bought that peanut butter there.
I also had some Mariano’s sushi, which is just ok and again a bit pricey. What I like about it is the convenience and that you can put your order in and shop around and come back and it will be ready. But the sushi is bland and costs $ 2 more than in another supermarket.
Another reason why I like Mariano’s is because the variety; lately a lot of blueberries, cherries and mangos organic and not. They also have great diary products that other stores lack. Very nice wine selection too. I have to find out more about their inside bar but I see that they do wine flights.

I love this location. At first it was a bit rough– the baggers used to be just awful– but they’ve come a long way. I like that there’s an underground parking facility and I don’t have to get soaked by rain or snow while loading a cart full of groceries. No worries, there’s a cart escalator and an elevator to get all your stuff downstairs.
If you want something from the deli counter, go before getting your ice cream — most times it’s a long wait. Looks like they are still working out the links there. While you are waiting, sample the steakhouse potato salad. So good.
Love doughnuts? Head across from the deli to the bakery and pick out some fresh doughnuts. Here’s a tip: the pastel ones are super sweet, soft & amazing.
Like to juice veggies? Then you’ll know how expensive it is to make orange juice. A half gallon of fresh squeezed OJ is only $ 3.50. It’s delicious and so much cheaper and easier than juicing oranges yourself.
Cheese aficionado? Then check out the cheese shop between produce & bakery. Cheeses from around the world and in your backyard are being offered there.
Too tired to cook? Visit the hot bar. It’s a hefty $ 6.99/lb but on a day when it’s too hot to cook (or you celebrated your birthday in line at the deli), it’s perfect.
The rest if the store is pretty straightforward– canned stuff, cereal, meats, etc…
And if you’ve had enough grocery shopping, hit the bar. It’s located to the right of the cash registers by the liquor dept.
Happy shopping!

I’ve shopped at both Harwood Heights and Arlington Heights Mariano’s (see other reviews) and was excited to have one closer to home.
I am hoping my experience is merely «just opened kinks» and not the bar for the future.

I will start with the good since there was so little of it
1) Customer service– Everyone, I MEAN EVERYONE was very friendly, courteous and helpful.
2) Bakery– Absolutely divine fruit tart with blueberries, kiwi, strawberries, blackberries and raspberries.
really good lemon bar
3) sale items were actually in STOCK (i.e., huge end cap of sale .75 starkist tuna.
Now, about those kinks:
no Italian style deli turkey despite there being a sign for it — chicken was in its place
no prepared «turkey breast» (BIG SIGN)= TURKEY BREAST 6.99) where the rotisserie chicken are (chickens looked undercooked, not brown and golden).
I got some deli meat– asked for thin, arrive home to find thick. Also deli staff not aware what size they are measuring– twice they were way over or using containers too large
My groceries were packed all willy nilly– soap in with frozen, heavy items in with bread
refrigerated items were mixed in with grocery items
I had about 7 coupons but the highest ($ 4 off 2 Loreal shampoos) was NOT ON THE RECEIPT. I purposely bought for sale combined w the coupon! The cashier actually had to call someone over because she didn’t know how to use coupons– I had no clue until I got home and looked at receipt that that one wasn’t credited!!!
Two other friends one in Chicago and one in Des Plaines also had negative experiences there so I know it is not just ME! Not sure if I want to give it another go as a hell of a lot went wrong on this visit.