Park Ridge Auto Service Center

Thought I’d pass along a price issue I’ve experienced with this operation the last two occasions: They did not honor prices quoted over the phone. Yesterday, I was given an all-​in price quote, including taxes, for a specific brand of tires. I asked if that the all-​in price he gave me was firm and was told yes. I said great, tell me what time to be there today for the install. When I arrived, the same person told me: I can’t do that price; I never gave you such a price; it is below cost; I’ll get fired. I was insulted that I, the customer, was effectively being called a liar. Reluctantly, I agreed to $ 15 more. When I got the final bill, I was charged an additional $ 38 (for taxes he neglected to include in the $ 15 more amount). I objected but he would not change the billing. I also remember the first time I dealt with them — I had to fight tooth and nail to get the all-​in price quoted over the phone. Enough.

The crew at Park Ridge auto is always ready to provide the best possible service at the best price. Whenever you have any auto needs you are doing yourself a favor by visiting my friends at Park Ridge Auto.

Park Ridge Auto has been our go to for both our cars. They are honest, reliable, and have gone above and beyond for us, like driving us home or dropping our car off when it’s done. We highly recommend for anyone looking for a local mechanic that they can trust.

Ben the service writer was very helpful and nice. He kept me up to date with the status of my car. The mechanic completed the diagnosis and repair in a timely fashion. I highly recommend this shop!

These guys do good work. If you can, drop your car off and don’t wait. They tend to take a very long time.

They know their trade. I referred them to a friend — impressed by their knowledge, he said he will go again despite: «they were not cheap.» I wouldn’t know prices, as a new car owner. They spent hours on the phone with my insurance company! Pleasant experience. Willing to help. Honest.

TERRIBLE place… yes they are very nice upfront but I have never been so CHEATED before. Went to them because I had a blown tire and then they tell me they have to replace all the tires and something in the wheel well… that was $ 1300… The car is old so I ask them if there is anything else wrong with the car and they said nothing major.
3 days later the FRAME is broken on my car and they want to charge me another $ 1000. They said yes we can just get a new frame and it will be no problem. I went to a new mechanic for a second look and they said the frame is rusted and that no one should have ever worked on the car.
So they did all the work knowing that changing the tires would break the already rusted frame when I drove away and they didn’t tell me when I asked them about it before I paid. This is not only immoral but dangerous… I had a panic attack in my car as it started veering when the frame broke on me.
So now I spent $ 1300 on 4 new tires and some other work for a car I only drove once because I drove it home, parked for the weekend and then the frame was broken.
They kept selling me on how honest they were and how they could do all the work on the car I needed which included $ 1000 for the frame and another $ 1000 for the shocks…
Go some place else

Impressive expert mechanical service done at the right price while I waited in their clean front showroom. They replaced the rear brakes on my 2005 BMW X5 and turned off the warning light! A job so well done, I will return.

Don’t know why getting new tires installed is taking 3 return trips to get it right. Starting to gt frustrating …

My go to place for tires. Bob the owner is nice and the staff always explains stuff to you.