1st Choice Plumbing

If I could give a higher rating I would. One very cold night recently a 1^st Choice Plumbing truck slid into my parked car. It would have been very easy for the driver to walk away. Brendan pulled his truck over, got out to inspect for damage. It was dark, the car filthy, he didn’t see anything but he brought his business card to me anyway. A few days later, after a car wash, I did see damage. I contacted Brendan and he immediately took care of my repair bill. This kind of responsibility and integrity is rare nowadays. I applaud Brendans’ actions and honestly hope for a plumbing problem so I can call 1^st Choice Plumbing to handle it because I know he will handle a plumbing problem with the same integrity and responsibility.

I have had several things fixed by Brendan. He has always given me good service and great advice. He tells me when I can wait on something expensive (like my sump pump) and when I need to fix it right away (like my rain drains to get water away from the basement!). I can trust him to give me an honest estimate and great work. Yes. He does want to be paid. Most reputable plumbers I know don’t work with the insurance company — they leave that to the homeowner. His rates do not include the extra admin people he would need to work directly with any insurance companies. That’s why doctors have so many staff people — they need them to work with insurance companies! Give him a call. You won’t be sorry — as long as you realize you do have to pay when services are rendered! (Who even think you don’t anyway?)

I disagree with previous posters. Brandon has been coming to my house, my parents house and has been referred to plenty of family and friends that are very pleased with his service and availability for the last 5 years. His work is clean, it has a warranty in case anything goes wrong, he is prompt and courteous and I’ve never had anything go badly with his visits. He has repaired a clogged main sewer line, replaced a leaky toilet, installed a sump pump and much much more.

Wish I could give negative stars. RUN from them! I found out the hard way the reason they have no Unilocal reviews, which I found very suspicious, but gave them a shot. Being a new homeowner and new to the Colorado freeze, I had my first experience with a frozen pipe. So, I was figuring out the process on the fly and in need of help.
Brendan (?) was nice enough when I called and came out the same day. Unfortunately, things did not end well. He came in with a younger helper, Phil. He went down to the basement to inspect things. Being new to needing work done and dealing with an insurance claim, I asked a few questions about him working with the insurance company and the payment. In a matter of 10 seconds he got pissed, said he needed to be paid now, walked off the ladder, said he didn’t have time for this crap and had other paying people waiting and left my house. Poor Phil came back in with tools… him and my wife both confused why Brendan was storming out like a child. Luckily, I had another plumber scheduled to come out (Sure Drain; see good review). So, I said good riddance.