Parker Payless Liquors

Been shopping here a couple years. And every time I try to talk to management about anything, they act like they have better things to do than bother answering any questions.
I want the public and Payless to know this review comes from a long time customer (check my rewards membership) and a customer who also was seriously considering their wine tour of Italy. But with the quality, lack of, customer service I could never invest the money with them for such an adventure. Why would I trust them?
All cashiers have been very pleasant. FYI

I wanted to take the time and to write a review for Parker Payless Liquors. When I looked to see the star rating of PPL, I was shocked it was considered a 4 star store. Upon my last visit to PPL I left extremely judged and unsatisfied. I am a 26-​year-​old male that has been into PPL multiple times over the past 5 years. I am part of their loyalty program and shop there for the convenience. However, my last trip to PPL will be my last (barring any special circumstances out of my control). The main reason I go to any store is for the costumer service I receive. PPL has some of the worst customer service I have ever experienced in any store.
I spent a good amount of time in the bomber room selecting 4 bottles of craft beer. At no time was I asked if I needed any help in finding what I needed. After I made my selection, I made my way to the front registers. Only then was I asked how I was doing. The question was not from an employee, but a vender promoting their product. I then arrived at the checkout and was asked if I was a loyalty member. I stated I was, and gave my name. The cashier looked at me and asked for ID.
I had no problem giving my valid Colorado State Driver’s License to the cashier. At this time, the cashier then stated because I was not OVER the age of 26 it would need to be checked again by the manager (Colorado like many states has a legal drinking age of 21). I then waited for my ID to be checked to see if I was attempting to commit a crime such as: presenting a fraudulent ID in attempt to buy a restricted substance under the age of 21, or attempting to fraudulently pay for my items I had selected. I work hard to be able to afford these items that I do not drink in excess. I also only want these items to enjoy by me in the safety of my home.
The cashier then makes many remakes about the laws of liquor sales and the false reasons for having my ID checked twice. This fictitious «laws» are actually store policies. On top of the lying, the manager that checks my ID then stands approximately 10 feet from the register overseeing all aspects of the transaction. Being treated as though I am attempting or have already down something wrong is disrespectful and wrong. I have graduated from college, maintain a steady career, and do my part in making society a better place. To be treated any differently than any other patron is hurtful, and discriminatory on the bases of my age.
The final event is one of my favorite parts of my time spent at PPL. I provide payment for my items, and begin to leave the store. As I leave the store, I look back to catch the cashier rolling his eyes at me. No person should to be treated this way for any reason. Parker Payless Liquors has an OK selection and OK prices to match. It is well worth the effort to make the trip to the four better liquor stores in the area.

Customer service at the cash register leaves a lot to be desired. They could learn a little from King Soopers. The customer service on the floor is great. Floor personnel are always willing to help find a wine or beer selection and they are very knowledgeable.
I have been going to Parker Payless for years and the cashiers are sometimes rude. Maybe a little sensitivity or customer service training for the cashiers would help.

As someone who used to work at and manage a liquor store I speak from experience on this review. Service is the best in the industry. Selection is beyond fantastic. There is no comparison when it comes to liquor stores in Parker or in all of Douglas County for that matter. Its worth driving part other stores to come here. John their rewards program and enjoy. Cheers!

Best beer selection in parker, with tons of bombers. Wish they had a website like Lukas that shows when they get something new in (the current Payless website seems to rarely get updated) but I guess it makes me come in more often. They are pretty strict with their ID policies but I could care less as it only takes 2 seconds.

This is my go to bottle shop. Always my first and usually my last stop.
They have a great selection and always seem to have the goodies I want. They don’t play games with the special releases, they seem to go right up for sale on the shelf or sometimes behind the counter with a reasonable limit. I never feel like they are holding back.
I think the customer service is great. I’ll admit that the beer guys recognize me and sometimes go out of their way for me, but what a great reason to be loyal to a store.

You want inexpensive beer and liquor?
You want more choices than you’ll be able to handle?
You want a walk-​in wine fridge with lots of high-​end varietals?
You want plenty of check out stands?
You want easy parking?
You want wine tastings?
You want loyalty points on everything including sale items?
You want Build-​Your-​Own Bomber 6-​packs?
Well mister at Parker Payless — you got it and more. They have the best selections and everything is always cheaper than anywhere else in town.

Yet another disappointing liquor store in Parker Colorado. For how big this place is their prices are not that good. For being the size of Lukas Liquor you’d think they would have similar pricing, but this is not the case. Their pricing is no different than a little mom and pop shop. Drive a qtr of a mile up the street to the Costco liquor store and save yourself $ 5 more a bottle. I can’t stand businesses that think they can take advantage of their customers. And their wine selection is ok at best for how big this place is its a huge disappointment!

The staff is very friendly & helpful! They helped me out in picking out a bottle of wine that would go good with my dinner I was having the other night. The wine the clerk suggested went very well with my dinner. They also have a large selection to choose from! I would recommend them to anyone.

I’ve been going to Parker Payless since it was on Mainstreet so I’ve been part of their rewards program for years. It’s fantastic because they don’t make you carry around yet another of those cards. you just have to know your name and they keep track of it. The staff is friendly and knowledgeable and the place next to Sprouts is now MASSIVE!
If you need a special bottle of wine they have you covered and let you do mixed six packs of specialty beers which is fun since my husband and I can’t agree on a six pack EVER!
It’s locally owned too so that’s always a plus for me.

This is THE place to buy spirits, wine, and beer in Parker. It is huge. Located right next to Sprouts, it is has plenty of parking. Along with everyday low pricing and coupons, they have a rewards program. You don’t have to carry around a card (they look it up for you). The purchase points you accumulate do not expire. On my most recent visit, I had a $ 5 credit on my account. This discount was on top of the 20% off I had with a coupon for the purchase of $ 40 or more.
The selection here is excellent. It is very easy to find yourself buying extra bottles of wine of 6-​packs of beer, when all you did was drop in to purchase one item. The staff are friendly, helpful, and knowledgeable.

I love this store– the staff is very pleasant and helpful and their sales are great. Be sure to sign up and check out their weekly sales emails (for members)– there are some really great finds if you want to establish a collection of nice wines. That said, their prices are very good on all of their wines. I placed an order this afternoon over the phone so that I could get the sales price on several bottles that were only on sale today. A helpful gentleman took my order and credit card info over the phone and they will have my mixed case of wine waiting for my thoughtful hubby to pick up.
Join their reward club! — they send weekly emails to club members that offer a deeper discount than the advertised sales pricing. I signed up to get future rewards (which as it turns out would take quite some time to achieve any real reward dollars). The REAL BENEFIT of the Reward Club are the weekly emails and deeper discounts (for people who just took the time to join and give their email address).
Although this store is located at one of the busiest intersections in Parker, it is a bit out of the way for me (Franktown/​Castle Rock) and I have several choices on my drive to Parker Payless Liquors. The pricing (regular & sales) and customer service make it worth the trip. No reason to stop anywhere else, as far as I’m concerned.
MC, Parker

Super helpful staff that actually know their stuff. I love that they carry the sample packs of the local breweries and they even have a section dedicated to local breweries.
They carry an super awesome array of different beers from all over and have a special section for just 40’s ie bombers.

I like this place. I’ve been going here for a few years now. They recently changed locations and so I stopped in at the new store. I thought they had a lot before! This place is HUGE now. The wine selection is pretty impressive (that’s what I was there for). Since they just moved it looked like they are still kind of getting things moved around into places they want them. I’m hoping that once they get more settled they will put up signs that tell you where you can find what in the store because as it is now it took some time to wander through and find what I was looking for… most of the staff was at the front of the store. I noticed they have scheduled wine tastings, so maybe I’ll check that out in the near future!