Love this place! You won’t get better service than Buttermore. My jewelry is always expertly repaired in store and very quickly too! I love that they warranty all their jewelry at no extra cost. I won’t go anywhere else!
Maria B.
Rating des Ortes: 1 Venice, CA
I went in to get some rings resized and wanted to get an appraisal. There were several people working and no customers… considering those circumstances, I expected to receive a bit warmer of a reception. The lady who assisted me treated me like I wasn’t worth her time and informed me that«priority is given to their ‘real’ customers» so she couldn’t commit to when my ring could get resized. Further, when I asked if there was a jeweler on staff who could look at one of my rings to give me an opinion on the stone, she said, «Well I’m not going to get Mr. Buttermore out of the back just for that.» She looked at it herself, gave me a grim assessment, casually insulted me, and then recommended that I go to another jeweler whilst casually insulting them as well. As much as I like to support local businesses, I won’t be back. The people at several jewelers in the mall were infinitely more helpful and professional… including the girl at the pop up kiosk.
Ali O.
Rating des Ortes: 5 Chicago, IL
Still wonderful! They resized and redipped my ring in just a few hours! Plus, when I picked it up, the ring was out of this world sparkly. You just can’t say no to family owned businesses that provide great service :)