Ben Franklin Plumbing

If you need any plumbing work done. Run away from this company. Run away as fast as you can.
Sewer was backing up into the house. Called out BFP to take a look and fix the issue. They rolled up and started casing my property. My guess is looking for other «problems» that needed fixed. They were supposed to call before heading over and didn’t. They dig the hole to access the clean out they ran a camera down and then snaked the drain. The charge…$ 900!!! Are you kidding me? This basically boils down to highway robbery. They were cussing and smoking the entire time. Very unprofessional in my opinion. Then they said the problem is at the street and that means they couldn’t guarantee their work. Said I needed to call the county to have the pipe repaired. The county came out and said even if the issue would’ve been on the end of the pipe I’m responsible for they would’ve snaked it for FREE! Plus they kept trying to sell me a back flow valve for the pipe. They were «conveniently» running a special on these. For the super cheap price of $ 3500! They also tried telling me my hot water tank was very old and needed replaced. I told them it was installed in 2010. They basically said I was lying and it was much older. The tank has a manufacturers label on it for 6÷19÷2010.
Moral of the story is find another company. One that doesn’t rip people off for a simple job.