Ordered approx. 9pm. 1 large the works, big don italiano sub, cinnamon bricks street bread, and a deluxe stromboli. Order arrived almost an hour later, cold pizza. Cold stromboli, and burnt brick street bread. Weak stromboli… Unacceptable in every way possible 31 bucks and I tipped over 3 bucks. NOTGOOD.
Saraha M.
Rating des Ortes: 4 Cleveland, OH
Received a deluxe pizza on time and the taste was impressive as were the amount of toppings. It did however, show up a little cold and the middle of the pizza was soggy. Will definitely try again.
Tyler S.
Rating des Ortes: 1 Las Vegas, NV
Horrible customer service, terrible drivers, advance orders never ready at time specified. The pizza itself is great, but everything else about this location is simply abhorrent.
Matthew C.
Rating des Ortes: 1 Cleveland, OH
Donatos is serviceable pizza for what its worth. My issue is when it takes longer than 2 hours to deliver, especially when the answer I received on the phone is «uh, we are running behind.»
Alan S.
Rating des Ortes: 4 Broadview Heights, OH
I admit to being pretty surprised. I’ve had better pizza in Cleveland but this was very solid and would certainly try it again. Would like to address the reviewer who felt it appropriate to give one star and claim Donatos food made her ill. While that very well may have been the case(hey, things happen. I got food poisoning from a 5 star NYC restaurant once), it seems somewhat irresponsible to make that claim without a few more facts, i.e. was the pizza the ONLY food she’d eaten that day? If not, then unless she’s a medical professional or food scientist I’d have to call her claim specious at best and slanderous at worst. Bottom line is Donatos serves a good product at a fair price. Don’t be misled by a review which very well may not reflect what it states, plus it’s over three years old.
Kevin D.
Rating des Ortes: 3 Cleveland, OH
I love the pizza. Mariachi beef is outstanding. I don’t eat here often because it is quite pricey for chain pizza. Have had a few occasions where they forget sour cream for the Mariachi beef. If they were more consistent with remembering all the items for delivery and had more competitive prices, I would eat here more often. As it is, I eat here just a couple times a year.
Jessica B.
Rating des Ortes: 1 Cleveland, OH
wish i could give 0STARS. Ordered a large pepperoni, thin crust pizza yesterday evening and spent all of last night throwing it up! Do not go to Donato’s!
Rodney W.
Rating des Ortes: 4 Parma, OH
Donatos makes great pizza! Donatos serves up one of my favorite pizzas of all time — the thin crust bacon pizza! Devilishly good! The first time I tried Donatos, I was fixing a friend’s computer in Lakewood. She rewarded me with a Donatos thin crust bacon pizza and I will forever be in her debt. The thin crust pizza Donatos serves is the shit. You gotta try it. You’re gonna love it! Forget what your cardiologist said for one day and try the bacon thin crust — you’ll thank me.