Reckitt Benckiser

*** Begin Update on 12/​17/​2013
I received both rewards on 12/​16/​2013.
So this is not as bad as I thought at least.
I just revised my rating to 3 stars (instead of the previous 1 star).
*** End Update on 12/​17/​2013
*** Begin original post on 12/​15/​2013:
This company’s Schiff Loyalty Rewards Program is a joke. Worst customer experience ever.
On 9/​21, I redeemed a reward online. On 10/​1, I received an email notifying me of its fulfillment, saying, «You should expect to receive it in 4 — 6 weeks». On ¹¹⁄₁₅ (6 weeks and 3 days after the ¹⁰⁄₁ fulfillment), I emailed them to inquire. Three days later, they emailed me back, saying, «Please allow up to 10 weeks to receive your reward.» As of today 12/​15, it has been 10 weeks and 5 days since 10/​1, and there is no reward in sight. Plus, they ignored my follow-​up email on ¹²⁄₉.
This is the digital age, when tweets and Facebook posts happen in seconds. It takes them 10 weeks to fulfill a reward order (or not), and 3 days to reply to my prior email. I seriously wonder if this company and their computer systems are stuck in the last century.
In addition, on 10/​21, I redeemed another reward online, and received a fulfillment notification on ¹⁰⁄₂₅. God knows when this second one will arrive, if ever.
So frustrating…

Great employees!

This is the distributor for Mucinex DM, which I’ve been taking for a few days to control my cough. My brother, who works at a pharmacy, recommended this over Sudafed. Possible side effects [according to Wikipedia] are dry mouth, nausea, and vomiting yet I haven’t had any of that. Allergic skin rash, dizziness, headache, and upset stomach are also possible. Since this is FDA pregnancy category C, don’t take it if you’re expecting.
The box says it thins and loosens mucus for 12 hours but my runny nose disappears for 16 (including a four hour nap). The tablet has to be taken with at least half a glass of water but it still tastes bitter. This is easier to swallow than Nyquil because it its size. You may still cough to loosen phlegm but it relieves intense throat irritation during sleep or post-​nasal drip.