Bed Bath & Beyond

Great store with usually good service. The staff has great info on everything. My only complaint is the return line is super long. I have been waiting for 20 min just to return a single item.

Very disappointed in how the store has changed. Since when did they become a drugstore? More floor space for nail polish and deodorant means less floor space for the stuff that always used to make me happy to come here – sheets, towels, pillows, kitchen and home goods.
To make room for cheesy junk, they’ve really crammed the better merchandise into much smaller spaces. Everything feels cramped and claustrophobic. All in all, an unpleasant shopping experience. Going to go elsewhere from now on.

How have I not reviewed this place? I must come here almost as often as the grocery store, and it’s mainly because of their Harmon Face Values expansion last year. You can get toiletries, makeup, basically your drug store fare but with the ability to use their coupons! This has pretty much led to me going to BB&B for anything from medicine to deodorant to all the other nifty gifts that are characteristic of the store.
The cashiers are almost always very friendly and don’t mind the coupon-​ing at all and will even help you figure out the best deal. The only downside is that it can sometimes get busy and crowded, even moreso in the parking lot with all those compact spaces and huge cars occupying them!

2 stars for the bad attitude at the customer service checkout. (I believe her name was Brittany)
For the most part, this is a pretty standard bed bath and beyond. Came here twice in one week and both times, the service was less than satisfactory.
** REMEMBER TO ALWAYS KEEP THOSE 20% OFF COUPON MAILERS. THEY NEVER EXPIRE.
First time, we came on a Sunday afternoon. Not the most relaxing time to shop. Had more than 4 lanes open yet service was SO SLOW. The customer service line was ridiculously long. Luckily, we just needed to grab some things and check out. Nope. It took way to long to check out. Our guy was an older caucasian man who I assume they hired as seasonal help. He was moving way too slow that it was almost comedic, yet it didn’t make me laugh. Overall, their management and associates were not efficient and seem to lack experience with medium-​high traffic. (I truly fear for anyone who attempts to shop here during the holidays or black friday)
Second visit, I came to return a bathroom accessory that didn’t fit. Tuesday morning, not too packed, but just as slow! The associate, Brittany was the only one at the register when I walked in and definitely lacks friendly communication skills. I don’t know what the hold up was with the customer in front of me, but just watching her was again, testing my patience. No sense of urgency while a line begins to form.
I set my stuff down and come back to do the exchange. No issues with the transaction. In an attempt to make friendly small talk, I point out that I noticed someone else returned the same item and asked if there seems to be an issue with the product. In a rather rude way, she says no and asked if I had measured before purchasing. I said no and she scoffs and rolls her eyes while placing the item behind her! What the *?! How unnecessarily rude! She gave me my receipt and that was that.
This location needs to reevaluate who they have working for them and who is on the front lines of their customer service team. If they can’t speak to customers politely and go about their job like they hate it, don’t put them in customer service.

Good customer service and always stocked with the items I’m looking for. Most recently I came in to pick up an ostrich feather duster that no other nearby location had for sale in store, this store had a dozen or so of them!
I also love that I can check in store availability via their website.
This location also has tons of toiletries (the sort of stuff you’d pick up from Target) for sale. I have not yet purchased these items from BBB and it throws me off a bit seeing all of this in the store, nonetheless it’s nice to know it’s there.
Don’t forget your 20% off mailers.

I have to say I am totally disgusted with my recent experiences with their wedding registry. I ordered two sets of pots and pans for the separate weddings of two siblings. The total was just under $ 500. I never heard from the recipients. I finally asked and found out that BB and B had contacted them and told them that I had cancelled my order!!! I spent way too much time in futility trying to resolve this. Yes, BB and B «found» the order in limbo… could not explain why the gifts were never sent, and THEN although I gave them all my bank info and scanned to them my bank record showing my payment, in order to have the gifts finally sent, I had to RE PAY!!! They are telling me that I might receive my refund in three or four days!!! Someone by the name of Jeannie attempted to help me. What a frustratingly BAD joke! This might just have soured me on this store which purportedly has great prices. Actually, the prices are only great when using one of their coupons; otherwise the prices are just sort of average.
BTW, I very seldom write reviews that are negative.

I really like Bed Bath & Beyond. Its a really great place to get pretty much anything home related. They carry anything and everything you can think of from bedding to kitchen supplies. The prices here are alright. They aren’t the best but its a one stop shop for everything you need home related so you can’t complain. The store associates are very friendly, I can’t really find anything to complain about.

Unilocal asked me what keeps me coming back and I would have to say it’s the COUPONS!
I also like the fact that they sell shampoo and all other types of bathroom products now and you can use the coupons for those too.
Unfortunately I popped in today to buy some sheets and only had one coupon, but two items to purchase. You would think they would have some extra coupons lying around they could give a customer, but NO they didn’t.

This place literally has everything you need. (Even food and chocolate and granola bars) You can spend hours here and get most of your shopping needs completed because of their wide array of items. The store associates are even nice enough to order stuff for you online if they don’t have it — and ship it to you for freeeee!
Everything here is really organized too from kitchenware to cleaning supplies and dorm supplies. I always got my dorm stuff here because I know they sell quality stuff and if you don’t like something, they have the best return policy here. 365 days without the receipt. They just need to look up your purchases with your credit card.
I feel like the employees here always go above and beyond to make sure that you are satisfied with all that you purchase. Be sure to sign up for their texts or email offers and they’ll send you those 20% coupons. The good part about those is that THEY DON’T EXPIRE! and you can use multiple in a single transaction. It’s as if the employees want you to save money because you just hand them your bunch of coupons and they’ll ring up the items and use the coupons accordingly to save you as much as possible.

Review 64
What can’t you find at Bed, Bath & Beyond? The only thing to date was a Churro maker! I can’t blame them since it’s a specialty item, but what was great is that the sales associate guided me to where I could pick one up!
I love to cook and when coming here, well it’s like going on a shopping spree! I can always find something that I want. I mean need: D. The selection is so huge in all their departments that it can be a one stop shop.
My most recent purchase was a bamboo placemat that I’ve adopted for rolling sushi. I have very large hands and the traditional mats are like playing with legos. :)
Plan B
I only submit 5-​Star reviews, if I post a review it’s cause ‘hat’s off” I recommend the establishment and will return for another experience. I don’t feel the need to submit a review with less than 5-​Stars, regardless if I check in, submit a picture or tip. I suggest Unilocal change it’s reviews to a category scoring system, then is when I can be fair and review each place I visit.
PM me if you like additional information.

When I moved to my new home a few months ago, I shopped here a lot. At the time of moving in, I shopped and returned stuffs almost every other day. I can buy a full cart of stuffs on Monday, bring home, settle them down, realized some don’t fit/​work, and bring back for a refund/​exchange. Only thing was, there’s only one return place and always with long lines. They do not rush you through so the wait to return can get really long. They have great lifetime return policy, and always sends 20% off coupons.
Almost everything appliance related at home are bought here, nutribullet, zojirushi rice cooker, all clad pans, dyson vacuum, tower fan etc. It is ncie to have a BBB store nearby that opens early and closes late.

¹⁄₃^rd of their store now looks like a CVS. I guess they’re trying to compete with them, target and walmart. Anyways, this place always has helpful service wondering around. Nice set up. Try to avoid anything that looks cheap or too good to be true and you’ll be ok. If you do fall for it, you can always return it back. I looove my soda stream I got 5 years ago. It still works and I recycle the containers here for $ 15 to pick up another fill one for another $ 15 plus tax.

One thing great about any bbb is if you forget your coupon, you can bring it back later with your receipt.
Service is here better than the one at Monrovia. Most of the big purchases are much cheaper on Amazon but this place is great if you need something in a hurry. Ive noticed they expanded their beauty product sections.

I am glad BBB opens at 9 am. They have everything here. The staff alway greet customers which is very nice. This location is very convenient with best buy, Nordstrom rack, utla, and other stores. I received a nice greeting from the cashier. I came on to exchange soda stream CO2 bottle for $ 13.07 and used 20% coupon. It’s very cheap compared to exchanging at Kohls $ 27. Parking is available. Never throw the coupons in the trash. The coupons come in handy.

This company has had its ups and downs financially, but I find it very useful when looking for household items. Now I find they also include drugstore items, such as anti-​histamines, aspirin and the like. They have also changed the look in the front of the store. Join the club and you’ll get automatic 20% off coupons in the mail and online, which they are trying to build-​up within their core business. Something I like about the company is that they will take multiple coupons and even expired coupons from years ago. If you’re buying something small, a better coupon is the $ 15 off, which could result in your item being almost free!

Only local Bed Bath after the Rosemead location shut down.
Parking lot in this plaza is hit or miss but lucky this location is far away from the big hitters.
Typical set up as most Bed Bath’s. Staff was friendly and knew exactly where my item was located.
Never shop here without the 20% off coupon!

Stopped by this Bed Bath & Beyond today to return an item I purchased last week during the Black Thursday/​Friday shopping fest (buyer’s remorse… just kidding, the item I purchased just didn’t perform up to par on what I was expecting).
This store is located in the same plaza as Old Navy and Ulta. When we entered the plaza, we decided to park right in front of the store. The parking layout in front of this store is kind of cramped. The parking spots also seem to be made only for compact cards because they were rather small. Most of the cars parked was over the line and a few inches into the next parking spot.
Anyways, when we came in (around 4:30 pm), it was pretty busy and packed with long lines at the 3 registers that were open. Thank goodness the customer service line was short. The employee I interacted with was nice and gave me no hassle with my returned item. She was quick and soon enough, I had my returned receipt and out of the store in no time.
I think this store would be best to shop during the weekday to avoid the crowds and crazy parking lot.

Pros: they have everything you could ever want and also that you’ll never need
Cons: it makes you realize you’re a disgusting filthy slob that doesn’t have enough towels or sheets in his apartment
TL;DR: whenever I got to BBB I always regret throwing away that 20% off coupon that they mail you every month or so. When it comes in the mail, I’m like, «Man, I don’t need to go to BBB. I have all the towels I need. All two of them!»
Then I got a gf and she convinced me that it’s nice to have more than two towels. But of course, I was without coupon. Then I realized I have poor planning skills. Then I realized my life is doomed. Then I got really depressed. Then my gf dumped me because I was depressed all the time. Then I grew a beard. Then food kept getting stuck in my beard. Then I got fired from my job. Then I got evicted from my apartment. Now I’m living in my car and writing Unilocal reviews from my phone.
ALL BECAUSE I ONLY HAD TWO TOWELS!!!
The moral of the story is you should have more than two towels.

I can’t even begin to express my gratitude towards everyone who helped me! I had purchased a couple of curtain rods and after a series of unfortunate events I had to move and they didn’t fit the windows of my new place. They were 35 dollars a piece and I just couldn’t throw them away. I went back, with no packaging and no receipt, to see if there was ANYTHING they could do. They no longer carried the product, and therefore had no SKU. All hope was almost lost when one of the employees, Treacy, I believe, found the SKU and they were able to look up my purchase and refund my money. I’m so grateful to them for doing that! They were also friendly and courteous throughout my whole wacky, ridiculous ordeal. They went above n beyond and their effort n willingness is most appreciated.

This location is always pretty clean and has nice staff members.
The returns line can get a bit long but it usually is a pretty smooth process. Use the 40% coupons here all the time as they never expire, and the parking is usually pretty manageable despite being part of a shared lot.
The only issue I had today was that the lines are not very organized. A giant line was created because customers though that one line fed 4 different registers when in fact a line could have been created behind each register instead. Thus, customers «cut» in line unwittingly while others waited.
Eventually it was cleared up, but the physical layout stayed in place so it can occur again.
Other than that, happy shopping!