Choice Granite & Kitchen Cabinets

I usually never give bad reviews, but this place had the worst customer service. The lady working there did not even acknowledge us, not even a hello. I am doing a full remodel on my home hoping I can get some help and purchase everything in one place. I had 2 kids with me and she didn’t even ask if I needed any help. There was another gentleman who came after us and she helped him before us. I would never come to this place again. Very poor customer service. I waited for 25 minutes to get some assistance. I usually go to local business to help out the city and the economy, but the lady working didn’t even acknowledge us. Another thing was when we were walking out of the store, she didn’t even say anything! Poor poor service!

This review is long overdue. I worked with Greg back in October during what was perhaps the most stressful time in my life – planning a wedding and living in a house while remodeling.
Greg helped us every step of the way with picking out our quartz countertops for our new kitchen, and this was BY FAR the easiest part of the remodel. Greg’s prices were not only great, but he explained the costs every step of the way. There was a snafu with the slabs at the start, however Greg was able to resolve this and still have our counter tops come in time. The two gentlemen who cut and installed our countertops were also very professional and did an excellent job.
I would definitely recommend Greg at choice and will use him again if I’m ever in the market fo anything similar.

What time does this place open?
Supposedly 9am, but twice in the past week we’ve driven out only to find they still haven’t opened for the day. We waited more than an hour, and nothing, finally left. If you changed your hours, update them for everyone to see, put them on your voicemail message, something, instead of making your customers just loiter outside your building in hopes of seeing a light turn on in there!

Update. The vanity part that I loved is now showing separation at seams. A year old? Made for a bathroom that, by the way, has a very good Panasonic ventilation on ²⁴⁄₇? So it apparently wasn’t worth the extra money.
By the way, Greg never bothered to comment on my original post or even apologize for the mediocre granite or all the work I went through driving 45 minutes to his place and spending 2+ hours following his worker to downtown LA seeking a better piece of granite ON THE DAY of installation which we never found. As if, that wasn’t a huge hassle. He could have said something? I also had 2 other bathrooms and a kitchen I was doing. Poor business skills. Lastly, he emailed and asked me if I would/​wanted to write my original Unilocal review. He never asked me to say all positives things or anything like that… I guess I just expected some response after I wrote of my disappointment with the granite which was my reason for using this business.

I just had Choice Granite out to install new granite kitchen tops for one of my real estate clients. I found their service and pricing excellent and will continue to recommend them to any clients or friends in the future. Greg Nazarian was especially responsive and helpful during every phase of the project. Thanks again for the great job!

Once again Greg has blown me away with his beautiful custom granite and work! I just renovated my bathrooms in my home and I couldn’t be happier. It’s beautiful! I love working with choice granite! It’s amazing what beautiful product does to your home. It really adds a lot of value. I am so happy with this company. Highly suggest Greg! He’s very professional. And Hands down the best in town.

I told the employee that I was building a home out of state and he then refused to work with me because he stated that «he assumed I wouldn’t buy anything» and that he had far more pressing things to do with «actual» clients. This was completely astounding that he would treat any potential client so rudely. I don’t frequently post negative reviews but this experience was so shockingly inconsiderate that I wanted to warn future customers that this stores intentions is only to upsell you rather than work with your needs as a client. I’d stear clear of these guys.

I contacted Choice Granite because I had a piece of Caesarstone left over and I wanted to make a new mantle out of it. Greg was great and easy to work with. His crew went and picked up the leftover slab from the shop it was at (not their shop), and brought it to my condo; they fabricated it on site and installed same day; total job probably took 2.5 hours. They even demoed my old ugly mantle. Very pleased and would use them again.
Choice Granite also did all the tile, backsplash, and granite in my parent’s kitchen 4 years ago and they are still very pleased with the results.

I was working with a contractor for a home remodel and the quote I received for bathroom vanities/​granite countertops was much higher than I expected, so I looked around at a few places and ended up going with Greg over at Choice Granite. I reached out through Unilocal,he got back to me very quickly, and even met with me on short notice on New Years Eve!
Greg and Dorothy were easy to work with — I felt bad that our install schedule was a little wonky because I was juggling the rest of the bathroom remodel. Choice Granite handled the tub top install and the vanity/​counter install. I needed the tub top to be installed before the vanities, which made scheduling complicated, but they were really wonderful about the whole process.
Our pre-​fab cabinets have a very custom look and feel the way they were installed! We couldn’t be happier :)

Greg and Dorothy were a pleasure to work with. Greg was responsive and professional starting with the first email I sent asking for a quote. His prices were not the lowest we received but still very reasonable considering the amazing work they do and the quality customer service they provide. We went with him bc we felt comfortable with Dorothy when we met her and bc Greg demonstrated he knows his stuff. We had a couple hiccups with two pieces of stone not matching exactly in color (our counters are in the white family) but with an email to him it was taken care of ASAP. I have already recommended choice granite. Greg and his team are a breath of fresh air, especially when remodeling can be very stressful and annoying!
Oh and another thing, we went on a Saturday and they were able to install that coming week. Speedy
Thanks everyone!

My husband and I were originally getting our Quartz countertops through one of Home Depot’s sub-​contractors but they were being so ridiculous that we backed out. We needed to find pre-​fab Quartz that could be installed quickly. I stopped by ChoiceGranite, picked out slabs that day, and they were installed the following week. The price was right and the countertops look good.

Zero stars… This company does not even deserve 1 star… Dealing with this company has been a nightmare! I issued my first check on 9÷15÷15. Today is 11÷18÷15…
1) First off, Rogelio came and measured everything. He even took my sink’s company’s template (apron sink). He advised me that there should be a tad of a clearing so that the countertop is to set ever so slightly from the sink. Low and behold he cut the slab exactly as the template — sink’s actual measurement with no clearing. We have now a sink slightly out of the countertop, but the countertop corners overlap the sink. See pictures. After 4 – 5 meetings with company’s reps, they still can’t come to a resolution with what to do with this.
2) I was quoted with mitered corners, so that no edges showed other than the actual seam. I did not want edges to show, so I went for the higher quote. See pictures. Son, Greg, said that the only way to remedy this is to lift the entire slab and redo it. It «only» will take another month to do so… Father, Martin, says I’m too picky (!!!) and that they will buff it out. Mind you, I was quoted a higher price for mitered corners. See pictures. Now I have a front of he counter that everyone can see with the slabs just glued together.
3) I purchased an apron sink. This company (Choice) has absolutely NO experience with apron sinks. Rogelio and his staff did an awful job with clear epoxy. See pictures. Ruben then came to fix the problem and did a colored epoxy (?). Seeing that it still looked horrible, Ruben suggested that I «fix» it. I did, and it did looked a tad better. However, it still looks awful — very amateurish. You be the judge and see the pictures yourself. Father, Martin, says they can clean it up… Why the heck wasn’t this done in the first place and relieved me of having complained about it again and again!!! After TWO months!!!
Again, father/​owner says I’m too picky. You be the judge and determine whether YOU want to deal with this CR@P. Holidays are coming and I’m nowhere close to having a construction-​free holiday.
12÷8÷15 A compromise was reached between parties.

Greg is reliable and trustworthy. He has a wide variety of samples to choose from and he helped me out based on my budget. Both him and his team delivered exceptional service. I will definitely recommend Choice Granite to all my friends and family. One happy customer! Thank you for services.

we recently had our kitchen done by choice Granite… Wow what a great job! our counter and backsplash looks great. Very happy! Greg and Dorothy, both very helpful and accommodate to all our needs.
Very Satisfy!

I’m honestly so glad I found these guys. I googled/​called so many places to see where I should spend my money, and I’m happy with the results. You can’t be too careful when you’re doing remodeling to your house. They did my kitchen (cabinets, quartz counters), and my bathroom; literally changed the entire look of our condo. Rojello did a great job, and so did Juan and Sung; good team. Greg’s really nice too, and he’s pretty understanding to your needs and budget, which was a pretty big selling point for me. I honestly recommend them, if you want to get things done right the first time.

Greg is really good. Sharp as a tack and super-​responsive. He answered all our e-​mails and questions in 24 hours and most the time he answered in the same day. He was fair in price (we shopped around), and he was on-​point the whole operation. Since we never hired contractors for a job as big as this, he informed us how it would go and drew a time table out for us. When we had concerns about the workers or schedule, he made us promises and kept his word. He’s a great guy to have at the helm.

I had a set of pre-​fab countertops I needed installed, and at first I thought such a «small job» might not get much attention from a company that seemed so much higher level than other installers I’d been in touch with, but Greg was extremely responsive and easy to communicate with (FAR more than the other installers), and on top of that he actually had the lowest price of all the installers I’d been in touch with! Greg also continued to be helpful and available all the way up through the completion of the job.
The install went smoothly and my counters look great! The only reason I don’t give 5 stars is just due to a few inconvenient — but relatively minor — snafus involved with the installers, but ultimately everything turned out well. I’d choose them again!

I’ve been meaning to write a review for my kitchen remodel. I guess I was waiting for the test of time on it.
And I am definitely happy, specially when looking at old photos with that old yellow chipped tile that the kitchen used to have.
Greg was great in providing quotes of different materials and measurements via email. he was promt and detailed in his responses. when finally decided to go for a kitchen remodel after a few weeks of window shopping decided to go with him based on his service and quality and selection of materials at the showroom (where service was great as well)
The job started quickly whithin said time, the demo and haul out of old kitchen, then the installation of the new cabinets, the carpenters intalling them were great to make sure everything aligned and was leveled (since the floor wasn’t) made some additional suggestions in regards to a window and the cabinets around (which was a great idea and immediately had to ask greg for those changes). the countertop guys came after with this big slabs, then cut to size, fit in the kitchen, which must have been hard for the backsplash in some areas, but at the end the look was great like one solid piece for full counter and full backsplash and the granite seams not even noticeable. There were many tiny chips to the cabinets, but nothing that a furniture marker didn’t fix.
Unfortunately one the cabinet doors wasn’t in stock, i was notified when being installed that thw wrong part came in, but Greg was good in following up and when it came in send to be installed.
After we finish cleaning the new kitchen (and sawdust and granite dust off patio) we were very happy with the colors, quality of materials, time-​frame for work, cost, and customer service.

Greg and his crew are the best. They went above n beyond for me. Ellio the tile guy, super good at his trade. He got the job done very quick. 1 shower and shower floor only took like 4 days. They even did a water test which was 24 hours of no work. Everything went well from the in home estimate, him emailing the quote as promised. some other companies didn’t even get back to me for a few days, one company in pasadena didn’t even respond at all. Greg was on top of everything and provided good project management.

My construction company has been building restaurants around the Inland Empire and Los Angeles, and we always had issues with our tile installer not being able to find the exact tiles we were looking for.
I contacted Joe when we were working on one in Pasadena, and let me stop by the Pasadena showroom to pickup some samples to show our clients. On the spot, their worker was able to give me prices and find out whether they would have the quantity we needed in stock.
Their prices are comparable to Home Depot, if not cheaper on other hard to find tiles that are out of season. Joe always calculated for a 2% rate in cracked tiles upon shipment, which saved us the hassle of an angry phone call and shortage on our projects.
Aside from tile, we’ve had them do our granite and marble installations for bathrooms. His installers are very professional, and will even show up middle of the night or early in the morning to do the installation. And his prices were so cheap, we now incorporate marble into every one of our restaurant remodels.
Thanks for the great service Joe!