Discount Tire Store – Pasadena, TX

What an awesome service you guys provide, changing a flat tire free of charge. And the staff members are super courteous. Thank you.

Got a flat while driving down from Dallas, and Ryan hooked me up.
The replacement tire wasn’t in stock, so Ryan found a location that had it, called them and got me in their queue, handled the paperwork, and printed directions so that I could avoid road construction.
Real class act.

Every time I have gone there, I have been taken care of great. The prices for the tires are good and be sure to get the warranty. They will take care of you, no questions asked. They are not pushy salesmen and are usually friendly

Came here because I was having to put air in my tire every other week, I wasn’t able to find the leak myself. They said they’d repair the flat for free if it was repairable (even though I didn’t buy these tires from them). They showed me where the nail was, they said it was repairable. They fixed the flat from the inside of tire quickly and had me on my way. Good customer service and professional. Will be coming back again for any future service.

Recently took care of my deflating tire issue here. Customer service was excellent, and tire was fixed in timely manner. Highly recommended.

Had two flat tires one morning including the spare. They are right across the street from my home, so it was easy to get to. The gentlemen working there were very helpful. Gave me several choices and costs with no pushing me into buying the most expensive tire.
For what I’ve seen in other tire or repair shops, this one was very clean.
I got a good deal, no pressure, great convenience, pleasant employees… What more can a woman ask for when getting her car repaired? Totally recommend !!!

Can’t thank these guys enough. Rolled in at 6:15 as they were closing the bay doors and they still replaced my tire that had a huge nail in it. They could have easily put my spare on and said come back tomorrow but they didn’t. Above and beyond in my opinion.

There is no comparison to Discount Tire. They have the best prices, warranty and service. You can pretty much get the same tires anywhere but you cannot get this quality of service and attention to detail like a discount tire. I have personally bought 13 sets of tires from Discount Tire over the course of 15 years on various vehicles. Every so often I have to use that warranty and man let me tell you what, it’s the easiest process there is. You bring in your vehicle or tire that has a problem tell them what happened the problem is solved you leave. There’s no arguing about a Bologna reason why this isn’t covered. They stick to that warranty like it was part of them. One time I had a blowout in the middle of nowhere, no discount tire for a hundred miles. I bought a tire from some rinky-​dink tire shop. The tire that I had a blowout on still have plenty of good tread. I called Discount Tire to let them know, they said bring it back and they will take care of it. I didn’t really know what they meant by take care of it at that point because I had already bought a tire from someone else. When I got back they refunded me the full cost of what I spend on a tire even though I didn’t buy it from them. Then they offered me the warranty that they sell on their tires on that tire for 15 bucks that’s a no brainer. Even though they sell the exact same tire that I bought for less money they refunded me the full cost that I paid somewhere else because the tire that blew out still had tread left on. I could not believe how they handled that situation. After this I am a discount tires salesman for life. I will never stop telling people about how wonderful this company is. I have used this location a few times when visiting family in Houston. Never had any issues. Consistently great.

I needed to get my tires rotated and since I have a warranty on my tires through Discount Tire, I always go to one of their locations. This was my first time visiting this location. I called ahead of time to check on the wait time. The man who answered (Stew I believe) was very courteous. He told me it would be about a 30 minute wait. Then he asked if I knew where they were located and gave me excellent directions.
When I arrived, I was immediately greeted by an employee. He took my paperwork and showed me to a seat. Meanwhile, another employee was offering customers bottles of water. Every employee that I encountered was professional and courteous.
Within about 10 minutes, my car was taken to one of the bays to for the tire rotation. I was indeed in and out in about 30 – 40 minutes. My only complaint is that it was cold in the waiting room! Other than that, this was a very pleasant experience and I will be visiting this location next time I need to get my tires rotated.

Fast, efficient, and friendly. Never had a service issue at this location. I have two other DTs closer to me but I chose this one to do all my service work.

Great customer service! Friendly staff. I was told the wait would be 45 minutes and they were true to timing. They are very efficient. Matt was a big help in my service today :) This was my first time at this location and I am very pleased with my service & especially that I didn’t have to wait long :)

Not sure why this place doesn’t get ratings. Great place, great workers. Came in for a rotation and got a free balance and more. Thank you discount!

I was told by a friend to visit discount tire when I had a flat tire. I was literally in and out within 30 min — including free service to air my tire & fix a flat, and then when they needed to go and replace it! The customer service staff was extremely friendly and helpful. Complimentary bottles of water while you wait. Will definitely be back to this location!